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IBM Rational Test Workbench vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational Test Workbench
Ranking in Test Automation Tools
27th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (19th), API Testing Tools (15th)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of February 2026, in the Test Automation Tools category, the mindshare of IBM Rational Test Workbench is 1.2%, up from 0.2% compared to the previous year. The mindshare of SmartBear TestComplete is 6.0%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete6.0%
IBM Rational Test Workbench1.2%
Other92.8%
Test Automation Tools
 

Featured Reviews

reviewer1513668 - PeerSpot reviewer
IT Specialist, ITE at a government with 10,001+ employees
Good reporting and interface, but supports limited types of protocols and requires low-level script editing
It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting is pretty good. Its interface is also good. I'm overall pretty happy with the functionality and use of IBM Rational Test Workbench."
"This solution provides for API testing, functional UI testing, performance testing, and service virtualization."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The most valuable feature of this solution is regression testing tools."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The most valuable feature of SmartBear TestComplete for me is the image comparison functionality; it quickly detects any changes in the UI."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"The ease-of-use and quality of the overall product are above average."
 

Cons

"It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script."
"There are a number of things that they can do to simplify the tools, but the most important thing that they need to do is simplify the installation."
"The licensing costs are a little bit high and should be reduced."
"Product is not stable enough and it crashes often."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The solution’s customer support should be improved."
"Error handling features in the tool are a little limited."
 

Pricing and Cost Advice

"It doesn't really concern me. Licensing is on a yearly basis."
"The pricing is a little bit on the higher side, although it is really good."
"The licensing costs are in the range of $1,000 to $3,000."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"It comes with a high cost."
"The option we chose was around $2,000 USD."
"The price is less, compared to other products, such as QTP."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Manufacturing Company
13%
Non Profit
9%
University
7%
Manufacturing Company
14%
Computer Software Company
14%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

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What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Rational Test Workbench, IBM Rational Performance Tester, IBM Functional Tester, IBM Rational Test Virtualization Server
No data available
 

Overview

 

Sample Customers

Financial Insurance Management Corp.
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM Rational Test Workbench vs. SmartBear TestComplete and other solutions. Updated: January 2026.
881,665 professionals have used our research since 2012.