No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Security QRadar vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
217
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (2nd), User Entity Behavior Analytics (UEBA) (2nd), Endpoint Detection and Response (EDR) (12th), Security Orchestration Automation and Response (SOAR) (5th), Extended Detection and Response (XDR) (10th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of IBM Security QRadar is 1.2%, up from 0.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 3.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
IBM Security QRadar1.2%
Secureworks Taegis Managed XDR / MDR3.2%
Other95.6%
Managed Detection and Response (MDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've found the technical support to be very good."
"The correlation and the parsing are important features, since it is very important for a SIEM to have a good scalability and performance."
"The feature that I have found most valuable is how it monitors the real network; that is its leading security feature."
"The query search and log fetching are really helpful in IBM Security QRadar when compared to other tools."
"The visibility it gives you into your infrastructure has been great."
"The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets."
"I really like the feature we have with the logs, that if there are any credit card numbers being used, like a PII, you can just use rejects and you can mask it."
"There are new things that are coming up in QRadar, such as AI to IBM Watson, which is going to create a huge impact in these types of solutions."
"Solved a fundamental problem that lets us all sleep well at night!"
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The solution definitely made us way more aware of the possibilities out there."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"The advantage of using this solution is that the setup is done quickly and can be done in-house."
"The initial setup was very straight forward."
"It provides more visibility and more control over endpoints; it reduces the noise, clears things, and only shows things that are really important, so you can focus on investigation, response, and remediation."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
 

Cons

"It doesn't have a SOAR system by default. You need to purchase it additionally, which is the main problem with QRadar."
"The product needs to improve its GUI."
"The quality of technical support depends on the IBM support person. Sometimes, it's hard to get the right person on the other side. A ticket coordinator could be the key to better quality delivery."
"There should be easier and wider integration opportunities. There should be more opportunities for integration with CTI info sharing areas. On platforms where you exchange CTI, there should be more visibility connected to what we share, what we can reach, or what options are connected to CTI info sharing. This is one area where they could add value because we cannot integrate it easily with QRadar. If a client has a legacy or already existing solutions for CTI, we cannot ask them to forget it because we cannot guarantee that QRadar is able to deliver everything connected to this area."
"If you have too many events that occur, then the storage capacity becomes a problem. You need to have more storage."
"The technical support is poor. Mostly because when I open a PMR for IBM, I am stuck with Level 1 staff."
"The tool is very complicated."
"We had several serious issues with this product, which made it impossible to use for a customer."
"In the next release of this solution, I would like to see file integrity monitoring."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"Dell Secureworks could improve its integration with other third-party solutions."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
 

Pricing and Cost Advice

"The tool's on-premise version is expensive. However, it is cheaper than Splunk. The hybrid model offers shared instances for customers, which is not expensive. Customers with a limited budget can opt for it. You can get premium support with licenses. However, if you need customized integration, you need to buy it."
"Our licensing costs for this solution is on a yearly basis."
"Licensing can be costly depending on your architecture."
"The cost of this product is expensive."
"The pricing is higher but cheaper than others and there are no additional costs."
"The pricing is always fine."
"It's too expensive. The licensing is also a little bit difficult to understand because you have to license it per event and per number of flows."
"We pay approximately $40,000 to use the solution annually. This solution is a lot less expensive than Splunk."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing of Dell Secureworks is very reasonable."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The Red Cloak agent is free."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"It is expensive but there is no better product than this."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
7%
Construction Company
7%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise39
Large Enterprise106
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
Pricing and the license of EPS were managed by the governance team. I was not responsible for managing those. I was supposed to put up the requirement of the license needed to integrate that amount...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
RICOH, Owens and Minor
Find out what your peers are saying about IBM Security QRadar vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.