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IBM Security Verify Access vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Verify Access
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
15th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
Single Sign-On (SSO) (14th), Identity Management (IM) (21st), Access Management (13th)
Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
9th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Customer Identity and Access Management (CIAM) (4th), Microsoft Security Suite (18th)
 

Mindshare comparison

As of January 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Security Verify Access is 2.1%, up from 1.7% compared to the previous year. The mindshare of Microsoft Entra External ID is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Microsoft Entra External ID2.2%
IBM Security Verify Access2.1%
Other95.7%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Has improved secure user access while managing development through multiple technologies
I have already explained this in my previous call; I don't handle financial terms and commercials. Pricing is generally managed by functional teams and management looking after licensing matters. In Pakistan, vendors such as Oracle and IBM manage account relationships with clients and have tailored pricing models, so I do not have sufficient insights into that aspect.IBM Security Verify Access installation process is not straightforward; it requires underlying specialized knowledge upon which the IBM products are based. The complexity and scalability of the architecture necessitate in-depth technical knowledge and understanding of the system. Thus, installation is not as simple as clicking through; it requires extensive configuration of the underlying application servers, such as IBM WebSphere, where these products are deployed and configured.
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has powerful authentification and authorization. It offers a good way to increase security."
"IBM Security Verify Access, formerly known as ISAM, IBM Security Access Manager, now renamed to ISVA, integrates with central directory services for our organization and provides user management functionality."
"IBM Security Verify Access is providing a secure way of handling the user login journey, and secure user authentication is fully managed by ISAM or ISVA."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"From the integration point of view, it supports SAML, OIDC, and OAuth. For legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users. From the integration compatibility point of view, it is highly capable."
"It's a good solution for identification and access management."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"The most valuable feature for me is the firewall capabilities."
"I have not encountered any stability issues with Microsoft Entra External ID."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"Primarily Microsoft Entra External ID SSO is valuable as it works with everything when it comes to integration."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"It's quite easy to manage and monitor."
"The experience has been rather good; there are other possibilities, but we made the choice to go with Microsoft, and we have a good experience with that."
 

Cons

"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality."
"IBM Security Verify Access installation process is not straightforward; it requires underlying specialized knowledge upon which the IBM products are based."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain."
"The user interface for users and administrators could be improved to make it easier. Automating some functions could also be beneficial."
"The user interface needs to be simplified, it's complex and not user-friendly."
"Configuration could be simplified for the end-user."
"IBM Security Verify Access installation process is not straightforward; it requires underlying specialized knowledge upon which the IBM products are based."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"The training generally is complicated to understand, leading us to often go through a managed service provider."
"The cost is very high."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"I would like to see faster synchronization."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
 

Pricing and Cost Advice

"It costs about 300K AED for a year. Its pricing is a bit on the higher end, but in comparison to other products in the market, its price is still better. There are lots of other products that are very costly."
"The license and costs depend on the amount range of users you have. For just approximately 2,000 users, the price is practical and fair. However, when you have 20,000 users, it starts to become really expensive, and the discount per user is not attractive enough to go ahead and purchase."
"The product is not expensive. It depends on the number of users."
"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Insurance Company
12%
Government
11%
Computer Software Company
10%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What do you like most about IBM Security Access Manager?
The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via ema...
What needs improvement with IBM Security Access Manager?
I have already explained this in my previous call; I don't handle financial terms and commercials. Pricing is generally managed by functional teams and management looking after licensing matters. I...
What is your primary use case for IBM Security Access Manager?
We are still using the IBM BPM platform to automate the processes for our organization.I generally use Microsoft Project for project planning and schedule management, especially in relation to Orac...
What is your experience regarding pricing and costs for Microsoft Entra External ID?
The only problem that you might face with Microsoft now is their complex licensing model.
What needs improvement with Microsoft Entra External ID?
For the last four or five years, I have been in an IT manager function, focusing on making things happen and having technical persons execute tasks. In the last three months, I have transitioned to...
What is your primary use case for Microsoft Entra External ID?
I am looking for a new solution and investigating existing products. We are already working with Microsoft Intune and SOTI. I have been working in the past with a Kaseya product, specifically Datto...
 

Also Known As

IBM Security Verify Access (SVA), IBM Security Access Manager, ISAM
Azure Active Directory External Identities
 

Overview

 

Sample Customers

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Find out what your peers are saying about IBM Security Verify Access vs. Microsoft Entra External ID and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.