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IBM SevOne Network Performance Management (NPM) vs LiveNX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in IT Infrastructure Monitoring
36th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (17th), Log Management (36th), Cloud Monitoring Software (26th)
LiveNX
Ranking in Network Monitoring Software
35th
Ranking in IT Infrastructure Monitoring
38th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
LiveNX1.0%
Other97.9%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Collaboration and network optimization become more effective with detailed feedback
The customers use LiveAction LiveNX for network monitoring and management purposes LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance. The solution could be enhanced by implementing custom…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"Instant graphs, high frequency polling and the ability to create reports on the fly are the most valuable features we currently use."
"One of the benefits is that we've been able to leverage one tool to do a lot of things."
"On any outage, SevOne is pretty quick to send an alert, and we've got an operations center that consumes the alert and sends it to the device owners so that they can minimize the time of impact of that alert."
"The bi-directional integration with ServiceNow has saved me a lot of money in man-hours, over the course of the last few years."
"SevOne is the one tool which provides multiple features, and the servers or databases have different plugins that can be used to monitor various components of the network and applications."
"Customer Service: Fantastic – responsive."
"Fantastic – for money laid out vs. what you’re getting back, it's been great."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."
"There are many positive attributes, and it's the best of the best."
"Its analytical capability is really good."
"The product has a very good graphical interface."
 

Cons

"The GUI: both the dashboard/user view and the admin tool."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"I think that the downstream suppression could be improved."
"SevOne should work with the graphs legend functionality."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"The only downside to this software is the price."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"Sometimes the solution does not register devices properly and that is a bug."
"This is a horrible solution and I think everything needs to be improved."
"The only downside to this software is the price; it's a very pricey solution and very expensive, and it requires a good amount of resources in terms of server memory."
 

Pricing and Cost Advice

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"There are cheaper solutions available."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The pricing has been fair."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"The solution is fairly expensive compared to other products."
"It's very expensive."
"We use the free version."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
7%
Manufacturing Company
11%
Financial Services Firm
10%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
 

Also Known As

SevOne
LiveNX
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. LiveNX and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.