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IBM SevOne Network Performance Management (NPM) vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
30th
Ranking in IT Infrastructure Monitoring
35th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (16th), Log Management (35th), Cloud Monitoring Software (27th)
ManageEngine IT360
Ranking in Network Monitoring Software
84th
Ranking in IT Infrastructure Monitoring
70th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
ManageEngine IT3600.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"SevOne excels at gathering performance metrics and then making them quickly accessible in ways that I want to view them."
"It provides accurate data, which is critical, and I also like the very quick real-time reporting with one-minute polling, as I can pull up graphs and charts very quickly."
"The most valuable feature as of late has been the API integration with ServiceNow."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"SevOne really did a number for us, during the pandemic, of isolating which load balances were overloaded with users working from home, so that right there was worth its weight in gold because the management created all these reports for load balancers for access for remote workers and that's all they focused on for a couple of months."
"Customer Service: Excellent, customer service is 10/10."
"The technical support is good."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"Customer Service: Absolutely fantastic."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The monitoring capability is easy to use and it can be done without any training."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
 

Cons

"There are a lot of pain points. My main problem is that we don't have a high availability system."
"Licensing costs can add up quickly, so know what you need to monitor and what you don’t."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"You need to plan integrations; that has been the biggest bug with SevOne so far."
"The method of searching for SIP and the way to create the groups."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"Continual UI improvements are needed to reduce number of clicks needed to produce a chart."
"I think that the upgrade process could be improved, which can be painful at times."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"We would like to have support for integration with ServiceDesk."
"The GUI could be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The product could use more intelligence, automation and general availability of product information."
 

Pricing and Cost Advice

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The pricing has been fair."
"It is inexpensive compared to other monitoring tools."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
28%
Comms Service Provider
18%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
IT360
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. ManageEngine IT360 and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.