No more typing reviews! Try our Samantha, our new voice AI agent.

IBM SevOne Network Performance Management (NPM) vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in Server Monitoring
18th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
IT Infrastructure Monitoring (34th), Log Management (38th), Cloud Monitoring Software (27th)
Pulseway
Ranking in Network Monitoring Software
51st
Ranking in Server Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Pulseway0.6%
Other98.3%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While some competitors have a feature here or there that might be better on the whole, this is the best solution for us on the market for the dollar with the simplest ramp up and ease of administration."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"Customer Service: Fantastic – responsive."
"The most valuable feature as of late has been the API integration with ServiceNow."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"Fantastic – for money laid out vs. what you’re getting back, it's been great."
"The bi-directional integration with ServiceNow has saved me a lot of money in man-hours, over the course of the last few years."
"The reporting capabilities provided important metrics and data that helped in the oversight of our system, network, and overall IT infrastructure, both in terms of applications and hardware."
"It gives you remote control and has a mobile app."
"So this solution allows for 24/7 support and is very handy."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The setup is simple."
"They provide a lot of features; it's good and easy software."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It has made life a lot easier for the administrators."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
 

Cons

"SevOne should work with the graphs legend functionality."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"Every upgrade we've done -- and we've done them all -- have been highly disruptive and extraordinarily difficult."
"Continual UI improvements are needed to reduce number of clicks needed to produce a chart."
"The only thing that worries me with SevOne is that they were acquired by Turbonomic and now by IBM."
"It needs a platform to add portals."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware."
"User-friendly, multi-tenancy."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"They have good technical support but it's not excellent."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
 

Pricing and Cost Advice

"The pricing has been fair."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Prices per license are not huge, but they exist."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
Information not available
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Comms Service Provider
6%
Construction Company
12%
Comms Service Provider
9%
Computer Software Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
Ask a question
Earn 20 points
 

Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Pulseway and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.