IBM Tivoli CDP for Files vs OpenText Data Protector comparison

"The restoration and infrastructure is extremely reliable."

"The most valuable feature is the capability to back up our SQL server."

"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."

"It's supports Unix, Linux, all of the OS's. It's very stable software."

"Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will."

"OpenText Data Protector is good for physical backup, specifically for physical servers."

"This solution is quite stable because we have only three users."

"Deduplication implementation with CAPA is very good."

"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."

"We would like to have the opportunity to omit data from being backed up. For example, we have three virtual machines, each with three disks. When running the backup, it will automatically take each disk rather than allowing us to select what data we want backed."

"Faster VEAgent Restores"

"The technical support is poor and should be improved."

"The technical support was very slow."

"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."

"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."

"In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on."

"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."

"It would be ideal if they could improve their level of support."

"It's expensive, but it's worth for it due to the volume of critical information within our database. We are currently paying about $22,000 per year."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"The licensing structure provides cost savings to business."

"The licensing cost is too high."

"The product is cheaper than Commvault."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"There is a perpetual license involved in addition to support which needs to be renewed annually."

"It is more affordable compared to other vendors."