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OpenText Data Protector pros and cons

Vendor: OpenText

3.8 out of 5

102 reviews
80% willing to recommend

Pros & Cons summary

OpenText Data Protector is highly reliable for backup and restore, excelling in Oracle database backup, storage array integration, deduplication, and automation. VMware integration is noteworthy, though virtual machine backup needs enhancement, trailing competitors like Veeam and Commvault. Improved application integration and technical support are necessary, particularly for MS Exchange and SAP. Lacking cloud and archiving features, challenges are present in documentation, affecting cloud backup efficiency in modern IT environments.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

OpenText Data Protector is noted for its ease of use and effective interaction with various systems.

It excels in backup and restoration features, notably for SAP, Oracle, and SQL servers.

OpenText Data Protector supports a wide range of operating systems, including Unix and Linux, ensuring stability and flexibility.

Zero downtime backup and deduplication capabilities enhance its efficiency and reliability.

The integration with VMware and robust scalability are key strengths of OpenText Data Protector.

CONS

OpenText Data Protector faces challenges with VM backup processes and lacks features that competitors like Veeam and Commvault offer.

Its integration with market applications like MS Exchange, Active Directory, SAP, and Oracle needs improvement.

The system is criticized for lacking scalability and requires better support for cloud integration and archiving solutions.

Technical support for OpenText Data Protector is considered poor and requires improvement.

The backup and recovery time estimates can occasionally be inaccurate, leading to reliability concerns.

OpenText Data Protector Pros review quotes

Project Manager And Technical Consultant at EEMC

Mar 24, 2025

OpenText Data Protector is good for physical backup, specifically for physical servers.

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MP

Independent consultant at a hospitality company with 1-10 employees

Aug 19, 2024

In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Nov 16, 2023

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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OpenText Data Protector

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Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

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NN

Assistant Manager - Data Center at Bank of Zambia

Oct 11, 2023

It's user-friendly and not overly complicated to configure.

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Head Of Systems Group at NCCPL

Oct 19, 2023

The solution is easy to use.

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Project Manager And Technical Consultant at EEMC

Apr 6, 2023

It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy.

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MP

Independent consultant at a hospitality company with 1-10 employees

Jul 14, 2022

The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler.

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Syed Tabrez-Hussain

Backup SME at a tech consulting company with 1,001-5,000 employees

May 7, 2024

The tool's most valuable aspect is its ease of management. It was not complex. In terms of features, I can mention a couple of things. For example, if you need to restore a VM, you can do it with multiple streams in OpenText Data Protector, which is an advantage over Commvault, from what I've noticed, having worked with multiple tools. Another thing is the Oracle backups; configuring Oracle backups is much easier in OpenText Data Protector.

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Technical Support Engineer at Unified Data-Tech Solutions Pvt Ltd

Jul 11, 2023

The initial setup is very easy.

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SB

Santosh Basutkar

Project Team Lead at Microlink.in

Dec 1, 2022

Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will.

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OpenText Data Protector Cons review quotes

Project Manager And Technical Consultant at EEMC

Mar 24, 2025

OpenText Data Protector is not user-friendly, especially for cloud backup.

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MP

Independent consultant at a hospitality company with 1-10 employees

Aug 19, 2024

Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Nov 16, 2023

OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced.

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OpenText Data Protector

Free Report: OpenText Data Protector Reviews and More

Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

900,644 professionals have used our research since 2012.

NN

Assistant Manager - Data Center at Bank of Zambia

Oct 11, 2023

I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users.

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Head Of Systems Group at NCCPL

Oct 19, 2023

We faced some certification issues after we upgraded to version 10.2.

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Project Manager And Technical Consultant at EEMC

Apr 6, 2023

The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution.

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MP

Independent consultant at a hospitality company with 1-10 employees

Jul 14, 2022

We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas.

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Syed Tabrez-Hussain

Backup SME at a tech consulting company with 1,001-5,000 employees

May 7, 2024

The challenge is that we can't restore a single file from the VM in the data process when we do VM backups. But with Commvault, you can restore a single file even if you have a VM snapshot package. That's one drawback of this tool. When we do VM backups, it should help us browse the VMs to restore a single file instead of doing the complete VM restore.

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Technical Support Engineer at Unified Data-Tech Solutions Pvt Ltd

Jul 11, 2023

In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that.

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SB

Santosh Basutkar

Project Team Lead at Microlink.in

Dec 1, 2022

Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support.

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Product Categories

Product Categories

Backup and Recovery

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Product Categories

Product Categories

Backup and Recovery

Popular Comparisons

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Veeam Data Platform vs OpenText Data Protector

Commvault Cloud vs OpenText Data Protector

Rubrik vs OpenText Data Protector

HPE Zerto Software vs OpenText Data Protector

Acronis Cyber Protect vs OpenText Data Protector

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Dell PowerProtect Data Manager vs OpenText Data Protector

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IBM Storage Protect vs OpenText Data Protector

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