

OpenText Data Protector and HPE Zerto Software both compete in the data protection and recovery category. HPE Zerto Software appears to have the upper hand due to its superior replication capabilities and better customer satisfaction in deployment flexibility and support responsiveness.
Features: OpenText Data Protector is noted for its robust integration capabilities, especially with SAP, Oracle, and StoreOnce, along with customization through script integration. It is beneficial for on-premises deployment due to its traditional infrastructure reliance and flexible licensing options. HPE Zerto Software stands out with its near-synchronous replication offering near-zero RPOs, quick disaster recovery, and orchestration capabilities in multi-cloud architectures. Its replication and data protection features are highly praised, especially in diverse infrastructure setups supporting hybrid environments.
Room for Improvement: OpenText Data Protector can improve its GUI to be more modern and user-friendly and enhance its cloud support and virtual environment integration. Users also find its complex licensing structure a point of frustration. HPE Zerto Software needs better Hyper-V compatibility and more intuitive documentation and training resources. Enhancements in its user interface and alerting capabilities, as well as pricing adjustments, could increase appeal to smaller businesses.
Ease of Deployment and Customer Service: OpenText Data Protector primarily relies on traditional infrastructure and is mostly used on-premises, with customer service described as inconsistent. Conversely, HPE Zerto Software is noted for flexible deployments across hybrid, cloud, and on-premises environments. It receives high marks for customer service and technical support efficiency and responsiveness.
Pricing and ROI: OpenText Data Protector is considered expensive but offers flexible licensing for specific needs, though it may not suit smaller enterprises well due to high costs for advanced features. HPE Zerto Software, with premium pricing, justifies its cost through its extensive features in disaster recovery and data protection, showing a favorable ROI for companies requiring reliable, fast recovery solutions across complex infrastructures.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 2.0% |
| OpenText Data Protector | 1.0% |
| Other | 97.0% |

| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 92 |
| Large Enterprise | 195 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 22 |
| Large Enterprise | 61 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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