Commvault Cloud vs OpenText Data Protector comparison

Commvault and OpenText are both solutions in the Backup and Recovery category. Commvault is ranked #3 with an average rating of 8.8, while OpenText is ranked #26 with an average rating of 9.0. Commvault holds a 4.4% mindshare in BRS, compared to OpenText’s 0.9% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

19,132 Views
12,244 Comparison Views

95% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,452 Views
2,207 Comparison Views

80% willing to recommend

Commvault Cloud

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and OpenText Data Protector compete in the data management solutions category. Commvault Cloud has the upper hand in ease of use and customer support, while OpenText Data Protector outshines in features and ROI.

Features: Commvault Cloud offers comprehensive backup and recovery capabilities, seamless cloud integration, and user-friendliness. OpenText Data Protector is known for its robustness, extensive enterprise features, and suitability for large organizations with complex configurations.

Room for Improvement: Commvault Cloud requires better reporting functions, enhanced integration with more third-party applications, and more refined usability enhancements. OpenText Data Protector could benefit from a more intuitive console, improved documentation, and effectively addressing usability concerns.

Ease of Deployment and Customer Service: Commvault Cloud is praised for smooth deployment and excellent customer service, making it easy to set up with responsive support. OpenText Data Protector has a more complex deployment and receives mixed reviews on its customer service.

Pricing and ROI: Commvault Cloud is more expensive but users find the cost justified by the value and support. OpenText Data Protector offers a better ROI due to its extensive features, making it a cost-effective option for enterprises despite the initial setup cost.

To learn more, read our detailed Commvault Cloud vs. OpenText Data Protector Report (Updated: December 2025).

Buyer's Guide

Commvault Cloud vs. OpenText Data Protector

December 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in Backup and Recovery

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)

OpenText Data Protector

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.4%, down from 6.8% compared to the previous year. The mindshare of OpenText Data Protector is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Commvault Cloud	4.4%
OpenText Data Protector	0.9%
Other	94.7%

Backup and Recovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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reviewer1751496

Project Manager and Technical Consultant at a computer software company with 201-500 employees

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."

"The granularity of the Office 365 Backup & Recovery feature is very good. We've used all of it, recovering data from each of the four systems that we back up with it, and it works very well."

"The product's stability is good enough."

"We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."

"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."

"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."

"The solution is scalable."

"They have a strong development team and are market leaders in the space."

More Commvault Cloud pros

"The most valuable feature is the capability to back up our SQL server."

"It's user-friendly and not overly complicated to configure."

"Performs the backup properly and protects our data."

"I like that Micro Focus keeps a separate catalog of our data."

"Deduplication implementation with CAPA is very good."

"The normal file system backup is easy to manage, and our success rate is quite high."

"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

"It is very easy to use and the interaction with various systems is very handy."

More OpenText Data Protector pros

Cons

"There could be improvements to the backup failures."

"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."

"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."

"I would like to see AI capabilities in Commvault Cloud. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault."

"When we started using Commvault, we felt that there were some technical issues with managing it, but we are comfortable enough with managing it now. There were many issues, like index corrupting, when we first started, but all those issues were resolved by the Commvault tech team."

"Its technical support could be better."

"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."

"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."

More Commvault Cloud cons

"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."

"People prefer Veeam because the interface is easier, and Data Protector is difficult in comparison."

"It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."

"I would like to see a better user interface in the next release."

"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."

"It's very expensive compared to Veeam and other similar solutions."

"OpenText Data Protector is not user-friendly, especially for cloud backup."

"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."

More OpenText Data Protector cons

Pricing and Cost Advice

"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."

"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."

"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."

"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."

"The product is cheap."

More Commvault Cloud pricing and cost advice

"The license for the solution is very expensive compared to the other products in the market."

"The licensing structure provides cost savings to business."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."

"It is more affordable compared to other vendors."

"There is a perpetual license involved in addition to support which needs to be renewed annually."

"The licensing cost is too high."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Performing Arts

10%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

Comparisons

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Compared 20% of the time

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Compared 5% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 5% of the time

Symantec Data Loss Prevention vs OpenText Data Protector

Compared 5% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 4% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

January 2026

Download Commvault Cloud product report

Buyer's Guide

OpenText Data Protector

January 2026

Download OpenText Data Protector product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Commvault Cloud vs. OpenText Data Protector

December 2025

Free Report: Commvault Cloud vs. OpenText Data Protector

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