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Commvault Cloud vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
OpenText Data Protector
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.0%, down from 6.3% compared to the previous year. The mindshare of OpenText Data Protector is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.0%
OpenText Data Protector0.8%
Other93.2%
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Metallic is its flexibility and user-friendly."
"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."
"We can go from one page to another page, from office backups to VM backups, or applications like secret backups. So everything can be configured or restored from a single pin."
"Whoever has an Endpoint license can store unlimited data on the cloud."
"The use of hyperscale storage hardware and Commvault software has allowed us to create a large storage pool and achieve significant savings in our back-end storage costs."
"Commvault has a unique administration platform with more features than its competitors."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"It is a stable solution."
"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."
"I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten."
"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."
"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."
"The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do."
"Regarding scalability, it's unlimited with Data Protector. You can link multiple installations and let them work together. They can share backup devices. You have many possibilities with Data Protector. It's very proficient."
"I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data."
"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."
 

Cons

"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"Commvault HyperScale X could improve by allowing backups of the storage area network (SAN)."
"We've faced problems backing up our virtual machines."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"Commvault's price is quite high."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"The technical support was very slow."
"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."
"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
"We have a lot of requests for the Micro Focus team, particularly in terms of the Japanese data pattern, as it's not as good now. The Japanese data pattern accuracy of the Micro Focus Data Protector needs to be improved because there are a lot of false negatives and false positives. We are currently testing this and our product team has been communicating with the Micro Focus team."
"In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."
"It's very expensive compared to Veeam and other similar solutions."
 

Pricing and Cost Advice

"Compared to other competitors and vendors the pricing is fair."
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."
"Licensing fees are billed on a yearly basis."
"The license is paid on an annual basis and the price is reasonable."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
"The license for Commvault HyperScale X is paid annually."
"The solution is expensive, but it is worth the money."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"It is more affordable compared to other vendors."
"Our licensing is on a capacity basis."
"Pricing for Micro Focus Data Protector is reasonable."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"The solution requires paying for a license."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
11%
Manufacturing Company
11%
Performing Arts
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Commvault Cloud vs. OpenText Data Protector and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.