Icinga vs ScienceLogic comparison

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Icinga and ScienceLogic are both solutions in the IT Infrastructure Monitoring category. Icinga is ranked #49, while ScienceLogic is ranked #17 with an average rating of 9.0. Icinga holds a 1.3% mindshare in IM, compared to ScienceLogic’s 1.8% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.

Icinga

Read 17 Icinga reviews

7,642 Views
4,814 Comparison Views

85% willing to recommend

ScienceLogic

Read 46 ScienceLogic reviews

11,308 Views
5,541 Comparison Views

93% willing to recommend

Icinga

ScienceLogic

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

ScienceLogic and Icinga are robust monitoring solutions with considerable user followings. ScienceLogic generally fares better in terms of features and customer service, while Icinga excels in pricing and ROI.

Features: ScienceLogic users highlight comprehensive integration with various IT systems and strong automation capabilities. Icinga users appreciate its modular architecture and flexibility in monitoring diverse environments. Despite Icinga's adaptability, ScienceLogic's extensive built-in integrations give it an edge in feature set satisfaction.

Room for Improvement: ScienceLogic users suggest improvements in reporting and enhanced UI customization. Icinga users indicate a need for better documentation and improved scaling capabilities. The differences highlight that while ScienceLogic could benefit from better user customization, Icinga must focus more on enhancing support materials and scalability options to match user expectations.

Ease of Deployment and Customer Service: ScienceLogic is noted for its straightforward deployment process and responsive customer service. Icinga, however, often requires more initial configuration, and users report varied experiences with support quality. Therefore, ScienceLogic leads in ease of deployment and customer service due to its more user-friendly setup and consistent support experience.

Pricing and ROI: Users find Icinga's open-source model more cost-effective with a quicker ROI. ScienceLogic, although more expensive, delivers high value through feature-rich tools that justify its higher cost. Thus, Icinga tends to be favored for cost efficiency, whereas ScienceLogic is recognized for its comprehensive value despite higher pricing.

To learn more, read our detailed Icinga vs. ScienceLogic Report (Updated: September 2026).

Buyer's Guide

Icinga vs. ScienceLogic

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

42nd

Ranking in Server Monitoring

15th

Ranking in IT Infrastructure Monitoring

49th

Ranking in Cloud Monitoring Software

34th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Network Monitoring Software

23rd

Ranking in Server Monitoring

9th

Ranking in IT Infrastructure Monitoring

17th

Ranking in Cloud Monitoring Software

14th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), IT Operations Analytics (10th), AIOps (11th)

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Icinga is 1.3%, down from 3.6% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
ScienceLogic	1.8%
Icinga	1.3%
Other	96.9%

IT Infrastructure Monitoring

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Icinga does the job and is fairly stable."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"People should know that it is simple and advanced."

"I use it for monitoring infrastructure and it was very good for that issue."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

More Icinga pros

"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."

"The integration of ScienceLogic with our existing IT ecosystems has significantly benefited our organization, as all alerts now directly go to IBM Netcool and then to the ITSM tool, ServiceNow."

"The customer service at ScienceLogic is one of the best I've experienced over the last 13 years of my career."

"ScienceLogic has given us the ability to generate tickets directly from monitoring events."

"Since it is a SaaS-based product, the setup is not very difficult."

"I have thought long and hard about the following statement but if I had to setup another shop all over again EM7 would be the first tool I would fire up #truestory."

"Customer Service is fantastic."

"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."

More ScienceLogic pros

Cons

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"The solution lacks many features important to higher-level IT management and network support."

"The installation and configuration are very complex."

"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."

"Icinga’s automation could be improved."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"The connection between Icinga and Icinga Web."

"The user interface should be improved."

More Icinga cons

"Reporting needs to be improved. It was sold as a tool we could use for our clients and it was a complete failure."

"The overall product rating is six out of ten. It's suitable for specific customers, although slower in implementation and offering tougher ROI compared to some."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

"Admins do not have direct access to the reporting."

"One of the main areas for improvement would be the reporting section of ScienceLogic."

"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."

"Overall monitoring capabilities could be improved. We run into instances where we are not able to configure monitoring for specific things and it requires quite a bit of manual labor to accomplish these tasks."

"I would like to see out-of-the-box standard dashboards for common services."

More ScienceLogic cons

Pricing and Cost Advice

"The product is inexpensive compared to other DBM products."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is free to use."

"It's an open-source solution."

"This is an open-source solution with paid support."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The solution is cheap."

"We're using the free version of Icinga."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

14%

Comms Service Provider

13%

University

11%

Financial Services Firm

Outsourcing Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	27

Questions from the Community

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What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

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What needs improvement with ScienceLogic?

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...

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What is your primary use case for ScienceLogic?

Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...

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Product Reports

Buyer's Guide

Icinga

September 2026

Download Icinga product report

Buyer's Guide

ScienceLogic

August 2026

Download ScienceLogic product report

Also Known As

Icinga Cloud Monitoring

No data available

Overview

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

ScienceLogic

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Buyer's Guide

Icinga vs. ScienceLogic

September 2026

Free Report: Icinga vs. ScienceLogic

Find out what your peers are saying about Icinga vs. ScienceLogic and other solutions. Updated: September 2026.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.