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Idira Identity vs Symantec Siteminder comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Identity
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (9th), Authorization Software (2nd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (7th)
Symantec Siteminder
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
 

Mindshare comparison

As of September 2026, in the Access Management category, the mindshare of Idira Identity is 3.7%, up from 3.3% compared to the previous year. The mindshare of Symantec Siteminder is 3.5%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Idira Identity3.7%
Symantec Siteminder3.5%
Other92.8%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As soon as it is implemented, it fundamentally changes how users access systems, providing immediate security benefits."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"From my perspective, platformization is an advantage because it's an experience that big customers can take advantage of, or the platformization part because it's easier to manage and easier to deploy because of that."
"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"That seamless integration significantly improves user experience and efficiency."
"SSO is a very robust application."
"The most valuable feature is the integration with the Active Directory."
"It puts the expertise around authentication and security on our organization where it belongs."
"Segregation duties is another great benefit. It has allowed us to automate the process of creating user accounts really well."
"This is the only access management product that I have come across which configures end-to-end and hosts resources."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
 

Cons

"CyberArk Identity is kind of expensive."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"I'm not sure what needs improvement. It is a good platform."
"Integration or deployment is extremely difficult for CyberArk Identity."
"While CyberArk Identity is a leader in Identity Security, the integration of multiple components could be improved."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"More integrations would be better."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
"I'd like to see the federation piece made a little simpler."
"It was complex and not at all straightforward. They really need to work on this."
"The setup was not straightforward. I would give it a 7/10 rating - 1 being simple and 10 being complex."
"For us, getting to that person or to the second level of support is time consuming."
"Upgrade planning is extensive and costly and involves a lot of applications, so we’d like to see that improved."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
 

Pricing and Cost Advice

"CyberArk Identity is an expensive solution."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing of CyberArk Identity is competitive."
"There is an initial license and then there is a subscription needed."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"CA solutions are generally expensive but for the customer the ROI is big."
"The pricing is reasonable."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
17%
Outsourcing Company
15%
Construction Company
12%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The area that is missing much is about the reporting part. I would rate Idira Identity in general about eight. It has a good set of features compared to other identity security platforms. It's well...
What is your primary use case for CyberArk Identity?
I'm working with on-premises solutions. Back in the time there were no other options. I use multi-factor authentication with Idira Identity. I sell it, I deploy it, so it's something that is really...
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Idira Identity vs. Symantec Siteminder and other solutions. Updated: August 2026.
913,076 professionals have used our research since 2012.