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Idira Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Identity
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
30
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (2nd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (10th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Symantec Siteminder
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
 

Mindshare comparison

As of July 2026, in the Access Management category, the mindshare of Idira Identity is 3.7%, up from 3.4% compared to the previous year. The mindshare of Symantec Siteminder is 3.6%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Idira Identity3.7%
Symantec Siteminder3.6%
Other92.7%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The support of CyberArk Identity is really good."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"What I like most about CyberArk Identity is the model that is in place."
"It's agent-based. It's convenient to deploy and integrate."
"The most valuable feature for us is the configuration feature; it permits us to connect our company to the offices of our subsidiaries, so when we buy a company we can connect their IT infrastructure to ours."
"It has improved our user experience quite a bit because they can log in once and go to any application they want, as long as it is integrated with SiteMinder, which was not the case before."
"Extraordinary product; extraordinary flexibility to explore and meet the requirements of the customer."
"We needed to implement secure access, CA is a leader in this area, so we went naturally with the best, and we also chose CA because of the way they interact with customers, pitch new features to us, ask us for feedback, and provide us with support."
"If they want to have a secure, stable solution for a single sign-on that supports Java, ASP .Net, and most of the web-based applications, I encourage them to go with this product."
"They really made life simple for the user and the user experience has improved."
"It's more efficient; we're providing immense security to the applications, to Chase, and we're securing 70 million customers in Chase."
 

Cons

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"This solution has MDM (Mobile Device Management) features, but they are weak."
"They can include the Mobile Device Management (MDM) feature."
"I'm not sure what needs improvement. It is a good platform."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"The setup was not straightforward. I would give it a 7/10 rating - 1 being simple and 10 being complex."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"For us, getting to that person or to the second level of support is time consuming."
"We installed one version and there is a bug in it; from a customer perspective I would want that particular issue to be fixed rather than getting an answer that the bug will be fixed in the next version."
"We have challenges, performance issues for which we’re unable to find the root cause as we scale."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"The documentation is not good enough, particularly the installation documentation could be improved."
 

Pricing and Cost Advice

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"CyberArk Identity is an expensive solution."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There is an initial license and then there is a subscription needed."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The solution is cheap and I rate its pricing an eight out of ten."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"I recommend conducting a PoC on every available product before choose one."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
19%
Construction Company
12%
Outsourcing Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Idira Identity vs. Symantec Siteminder and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.