Infrascale Backup & Disaster Recovery vs Synology C2 Backup comparison

Infrascale and Synology are both solutions in the Cloud Backup category. Infrascale is ranked #24 with an average rating of 9.0, while Synology is ranked #19 with an average rating of 8.5. Infrascale holds a 1.0% mindshare in CB, compared to Synology’s 1.6% mindshare. Additionally, 90% of Infrascale users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Infrascale Backup & Disaste...

Read 18 Infrascale Backup & Disaster Recovery reviews

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1,180 Comparison Views

90% willing to recommend

Synology C2 Backup

Read 2 Synology C2 Backup reviews

1,828 Views
1,554 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Synology C2 Backup

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Executive SummaryUpdated on Dec 3, 2024

Infrascale Backup & Disaster Recovery and Synology C2 Backup compete in data security and recovery. Synology C2 has the upper hand with superior features for those prioritizing capabilities.

Features: Infrascale offers hybrid cloud backup, fast recovery processes, and efficient downtime minimization. Synology C2 provides seamless integration with Synology NAS devices, advanced data protection, and flexible backup schedules, with superior hardware integration and customization options.

Ease of Deployment and Customer Service: Synology C2 provides intuitive setup for Synology users with minimal technical requirements, ensuring smooth operation. Infrascale offers responsive customer support but requires more initial configuration effort, providing comprehensive guidance.

Pricing and ROI: Infrascale has competitive pricing with anticipated savings in data recovery costs over time. Synology C2 may have higher initial costs due to hardware investments but offers significant ROI through robust features and integrations, benefiting those with integrated systems.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. Synology C2 Backup Report (Updated: March 2026).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Synology C2 Backup

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Cloud Backup

24th

Ranking in SaaS Backup

13th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (27th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th)

Synology C2 Backup

Ranking in Cloud Backup

19th

Ranking in SaaS Backup

10th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. The mindshare of Synology C2 Backup is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Synology C2 Backup	1.6%
Infrascale Backup & Disaster Recovery	1.0%
Other	97.4%

Cloud Backup

Featured Reviews

Hans Seidl

President at LET US DEAL WITH IT, LLC

Backups and restores are easy and we can do on-site disaster recovery within minutes

The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.

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Zuhair Hasan

Manager, Information Technology Security at Nesma

Provides fast access to files and offers a reliable backup solution without compatibility issues

Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations. My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements. Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively. Overall, I would rate Synology C2 Backup as an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The most valuable feature of this solution is that it is simple to use."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"The initial setup was straightforward and we received support from the manufacturer."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

More Infrascale Backup & Disaster Recovery pros

"I find Synology C2 Backup valuable for its speed, features, and server compatibility."

"It's good for file services."

Cons

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

More Infrascale Backup & Disaster Recovery cons

"Improving the pricing would be great."

"The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates."

Pricing and Cost Advice

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"I appreciate their pricing. We went for this solution for its pricing."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Healthcare Company

16%

Computer Software Company

10%

Outsourcing Company

Financial Services Firm

Manufacturing Company

11%

Comms Service Provider

10%

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

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What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

See all answers

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

See all answers

What is your experience regarding pricing and costs for Synology C2 Backup?

It's a reasonable price, but it could be improved. I would rate the pricing a seven out of ten.

See all answers

What needs improvement with Synology C2 Backup?

None of the features require improvement as we only use it as a file server. However, improving the pricing would be great.

See all answers

What is your primary use case for Synology C2 Backup?

We primarily use it as a file server. We don't use Synology for backups; we only use it as a file server.

See all answers

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

March 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

Cloud Backup

February 2026

Download Synology C2 Backup product report

Also Known As

Infrascale Platform

No data available

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Synology C2 Backup offers a comprehensive solution for data protection and disaster recovery, suitable for businesses seeking secure and efficient backup options. Its reliable cloud services provide peace of mind with integrated backup solutions.

Synology C2 Backup is designed to meet the demands of a sophisticated audience by providing flexible data backup and recovery options. It ensures data security while offering seamless integration with Synology NAS devices and other platforms. Users appreciate its cost-effectiveness and scalability, enabling businesses to protect their critical data efficiently. Room for improvement includes enhancing user experience and expanding third-party integrations.

What are the valuable features of Synology C2 Backup?

Data Encryption: Provides end-to-end encryption for data security.
Flexible Backup: Supports both scheduled and continuous data backups.
Scalability: Easily scalable to meet growing data storage needs.
Seamless Integration: Integrates with Synology NAS devices for streamlined operations.

What benefits should users seek in reviews?

Cost-Effectiveness: Affordable pricing aligns with budget considerations.
Data Security: High-level encryption maintains data protection.
Reliability: Consistent performance ensures minimal downtime.
Scalability: Adapts to business growth without significant changes.

Synology C2 Backup is implemented across diverse industries, accommodating the specific needs of sectors such as finance and healthcare. Its secure cloud backup is particularly beneficial for industries requiring stringent data protection standards, offering peace of mind and regulatory compliance.

Synology

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Information Not Available

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Synology C2 Backup

March 2026

Free Report: Infrascale Backup & Disaster Recovery vs. Synology C2 Backup

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