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Infrascale Backup & Disaster Recovery vs Synology C2 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
14th
Ranking in SaaS Backup
9th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (16th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
Synology C2 Backup
Ranking in Cloud Backup
22nd
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.8% compared to the previous year. The mindshare of Synology C2 Backup is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
Synology C2 Backup1.2%
Other97.3%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
Zuhair Hasan - PeerSpot reviewer
Manager, Information Technology Security at Nesma
Provides fast access to files and offers a reliable backup solution without compatibility issues
Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations. My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements. Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively. Overall, I would rate Synology C2 Backup as an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature of this solution is that it is simple to use."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"If you want something that works and is reliable, here it is."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"It's good for file services."
"I find Synology C2 Backup valuable for its speed, features, and server compatibility."
 

Cons

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The customer support is good, but I think it should be improved."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There could be some room for improvement in the on-premises hardware selection."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"Improving the pricing would be great."
"The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates."
 

Pricing and Cost Advice

"Our licensing fees are billed every four months."
"I appreciate their pricing. We went for this solution for its pricing."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
Comms Service Provider
14%
Construction Company
8%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup & Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup & Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup & Disaster Recovery is the principal concern ...
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Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Synology C2 Backup and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.