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Infrascale Backup & Disaster Recovery vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
<p>Infrascale Backup &amp; Disaster Recovery offers cost-effective solutions, reducing downtime and boosting ROI with enhanced recovery speed and efficiency.</p>
Sentiment score
5.6
Veritas Backup Exec saves time weekly, reduces costs, offers excellent ROI, and boosts efficiency, despite ROI calculation challenges.
It saves a median of 6.4 hours per week with top savings of up to 10 hours weekly.
Account Manager at Axelliant
 

Customer Service

Sentiment score
7.1
Infrascale Backup users praise the responsive, knowledgeable support team and improvements in service management despite time zone challenges.
Sentiment score
6.4
Veritas Backup Exec generally offers responsive support, though experiences vary with some delays and language barriers noted.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
They don't ask us to wait for a callback or create a ticket.
Presales System Engineer at Eden Infosol Pvt Ltd
I see good technical engineer support resolving issues.
System Advisor at a tech services company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
5.2
Infrascale offers adaptable backup and disaster recovery for SMBs and larger entities, supporting growth with flexible scaling solutions.
Sentiment score
6.8
Veritas Backup Exec is scalable for small to medium businesses but faces limitations and licensing challenges in larger infrastructures.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
System Advisor at a tech services company with 5,001-10,000 employees
It is easy to scale Veritas Backup Exec.
Presales System Engineer at Eden Infosol Pvt Ltd
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery offers stable performance with efficient support, enhancing reliability and user satisfaction across environments.</p>
Sentiment score
7.5
Veritas Backup Exec is highly stable and reliable, despite occasional external issues and manageable configuration concerns.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs UI improvements, feature scalability, better pricing, enhanced security, and improved support and documentation.</p>
Veritas Backup Exec needs improved stability, licensing, cloud integration, and user interface to enhance efficiency, scalability, and competitiveness.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Cloud Operations Engineer at PowerSchool India Pvt.Ltd
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
Some technology improvement is needed to manage my basic business continuity plan.
Deputy Vice President - IT at TransUnion
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
System Advisor at a tech services company with 5,001-10,000 employees
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Manager at Fractalio Data Pvt Ltd
 

Setup Cost

<p>Infrascale Backup &amp; Disaster Recovery offers flexible, competitive pricing with clear costs, ideal for enterprises seeking scalable solutions.</p>
Veritas Backup Exec is affordable for small to medium businesses, offering competitive pricing and favorable value despite higher setup costs.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
When I compare it with others, it is twice or three times cheaper.
System Advisor at a tech services company with 5,001-10,000 employees
The setup is a bit expensive at a corporate price
Deputy Vice President - IT at TransUnion
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery offers efficient management, fast recoveries, and secure, cost-effective replication for enhanced operational resilience.</p>
Veritas Backup Exec is valued for its ease, scalability, compatibility, and capability to efficiently protect physical and virtual environments.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Veritas has technical compatibility with my hardware and other systems.
Deputy Vice President - IT at TransUnion
Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.
Account Manager at Axelliant
It has a lot of functions and security measures, which ensure our backups are secure.
System Advisor at a tech services company with 5,001-10,000 employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th), SaaS Backup (6th)
Veritas Backup Exec
Ranking in Backup and Recovery
28th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.3% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery0.9%
Veritas Backup Exec1.3%
Other97.8%
Backup and Recovery
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.
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Top Industries

By visitors reading reviews
Construction Company
14%
Healthcare Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Manufacturing Company
15%
Financial Services Firm
8%
Construction Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup &amp; Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup &amp; Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v &amp; VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library &amp; FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
I am not the right person to mention what has to be improved in Veritas Backup Exec as I think they are working very well for the application. The licensing remains the same in Veritas Backup Exec....
 

Also Known As

Infrascale Platform
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Beta Offshore
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Backup Exec and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.