

Veritas NetBackup Appliance and Infrascale Backup & Disaster Recovery are leading solutions for data protection and disaster recovery. Infrascale appears to have the upper hand with a focus on advanced features and ease of use despite potentially higher costs.
Features: Veritas NetBackup Appliance offers comprehensive data protection capabilities, scalability, and compatibility with various environments. Infrascale Backup & Disaster Recovery provides seamless cloud integration, innovative recovery options, and intuitive management.
Room for Improvement: Veritas NetBackup Appliance could improve its reporting functionalities, backup speed, and performance efficiency. Infrascale’s user experience could be enhanced with better documentation and more responsive technical support.
Ease of Deployment and Customer Service: Veritas NetBackup Appliance’s deployment process is straightforward but lengthy due to intricate setup requirements, with reliable customer service. Infrascale offers a quick and smoother deployment process with user-friendly setup, though customer service may sometimes lag.
Pricing and ROI: Veritas NetBackup Appliance offers good value for its feature set and support with higher upfront costs. Infrascale involves a higher initial investment but delivers significant long-term ROI due to its reduced recovery times and cloud capabilities.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their support is good, with technical teams available 24/7.
Veritas has a very good support infrastructure with trained engineers.
I contacted their support once, and the process was slow, which discouraged further contact.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the scalability of the product as a nine out of ten.
The ability to scale and expand with Veritas NetBackup Appliance is good, and I give it a high rating.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
I am satisfied with its performance and would rate it ten out of ten for stability.
They do lab tests before releasing any patch, so currently, the product is stable.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Veritas NetBackup Appliance can eliminate the Java UI and move everything to the web UI, which is easy, simple to use, and the way forward.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
It's more costly than Commvault, which offers similar features at 70% of the price.
It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appliance.
The price is slightly expensive for small and medium enterprises.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
The encryption feature in Veritas NetBackup Appliance helps protect sensitive information, as there is encryption at rest and encryption in transit from commands sent from server to client.
The anomaly detection and notifications in Veritas NetBackup Appliance have helped me in my day-to-day work because when I have a server that is being backed up and it has some anomaly, for example, ransomware trying to encrypt it, I will have a considerably different footprint for the server backed up yesterday and the one which has been affected by malware.
| Product | Mindshare (%) |
|---|---|
| Veritas NetBackup Appliance | 0.9% |
| Infrascale Backup & Disaster Recovery | 0.9% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 10 |
| Large Enterprise | 28 |
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
Veritas NetBackup Appliance provides integration and easy deployment, reducing hardware costs while simplifying management. It offers data protection through deduplication, encryption, and secure backups, integrating well with VMware and providing scalability.
Veritas NetBackup Appliance delivers comprehensive support across multiple operating systems and database applications, ensuring business continuity. It provides rapid backup and restore functionality with a focus on ease of use, robust encryption, and secure backups in diverse environments. Organizations utilize it to support Unix, Linux, Windows, and virtual environments alongside database backups such as Oracle and SQL. Its flexibility and efficiency make it an ideal choice for enterprise data management and protection.
What are the key features?Implementations of Veritas NetBackup Appliance span across sectors, accommodating enterprise demands for secure data management. Its adoption in sectors requiring reliable data protection and continuity, including finance, healthcare, and manufacturing, highlights its capacity to support complex IT ecosystems. Teams benefit from its ability to integrate with cloud services, manage diverse operating systems, and simplify database backups, leveraging its strengths for strategic data management initiatives.
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