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Instana Dynamic APM vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Dynamic APM
Ranking in Application Performance Monitoring (APM) and Observability
32nd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.0%, up from 1.0% compared to the previous year. The mindshare of New Relic is 3.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
Instana Dynamic APM1.0%
Other95.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhammad Jawwad Hassan - PeerSpot reviewer
IT Consultant at Arcana Info
A really good GUI that is easy for non-technical users to understand
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers.  We currently have 20 users at one of our branches. We plan to expand…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Instana, the interface and the UI are very simple to use."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"We can easily perform root cause analysis using the tool."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"It's a good tool to implement across the board if you can make it into your images or as part of your configuration management tool."
"It's great for monitoring services and applications."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"It is a stable solution."
"We like the performance of the product."
"The New Relic toolset has become part of our SDLC -- reviewing the changes we made for impact to the production environment."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The ease of use, the information you can get out of it from the very little things you do – you get so much out of it."
"The solution is an excellent product for time series and operation analyses."
"We have been able to proactively identify failures before they happen."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"It has helped us maintain a much higher uptime than we had previously."
 

Cons

"The auto-remediation features must be improved."
"The API monitoring aspect could be better."
"PHP was less stable. The coverage of Python versions was maybe less than it could be, but we didn't have any stability issues with Python, as such."
"The solution's monitoring is pretty weak and should be improved."
"We'd always like to see additional functionalities."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"Its SLI and SLA features need improvement in setting up alerts."
"Maybe log monitoring could be better."
"Probably make the query language a little bit easier."
"I'd like to see alerting based on custom insight queries."
"One issue is cost."
"New Relic APM generates weekly performance reports, but they aren't really actionable."
"More configurability through the dashboard, for example, being able to ignore transactions without the need to update the config or code."
"There may be issues with scalability with individual users sending events up to the cloud."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high."
 

Pricing and Cost Advice

"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
"The solution is less expensive than one of its competitors."
"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
"The pricing is $1,200 per year which is a bit high compared to other vendors."
"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
"The solution's pricing is comparable to other products."
"I think the pricing is reasonable."
"We're paying for the New Relic APM license annually."
"This solution required a license and it is better than some other competitors."
"The price of New Relic could improve. It is expensive."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Because of budget, we are not using the mobile app part of this tool."
"We feel it's a little bit pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
12%
Construction Company
7%
Retailer
6%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
 

Questions from the Community

What needs improvement with Instana Dynamic APM?
Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.
What is your primary use case for Instana Dynamic APM?
We use the solution to monitor the platform. If an issue arises, like a user experiencing errors, we can identify general errors and investigate specific secure areas to ensure the application runs...
What advice do you have for others considering Instana Dynamic APM?
It worked for us because we have many people using our solution. When we deploy a new feature, we do it live. We use Instana Dynamic APM to verify the status before and after implementing the plugi...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Instana Dynamic APM vs. New Relic and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.