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Instana Dynamic APM vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Dynamic APM
Ranking in Application Performance Monitoring (APM) and Observability
21st
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
45th
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.0%, down from 1.4% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhammad Jawwad Hassan - PeerSpot reviewer
A really good GUI that is easy for non-technical users to understand
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers.  We currently have 20 users at one of our branches. We plan to expand…
Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"Its GUI is really good and it easy to understand for non-technical users."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"It's great for monitoring services and applications."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"It is a stable solution."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"It offers near-real-time analytics, which is helpful."
"The technical support is good at resolving issues."
"With the solution, you can easily access any issues in your infrastructure."
"Very easy to implement."
"Real User Monitor has improved our productivity."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
 

Cons

"The App Connect middleware does not integrate with or show corresponding sub nodes."
"Maybe log monitoring could be better."
"We'd always like to see additional functionalities."
"The integration could be improved with more plugins or open API."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."
"New Relic has a better UI in terms of how it presents the data."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"We would like to see support for non-Windows environments."
"The solution's technical support presents a lot of issues with too many delays."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"Some issues with login errors."
"This technology is considered to be older."
 

Pricing and Cost Advice

"The solution's pricing is comparable to other products."
"The solution is less expensive than one of its competitors."
"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
"The pricing is $1,200 per year which is a bit high compared to other vendors."
"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
"If I compare with other vendors, other vendors are more expensive"
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"Not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Manufacturing Company
12%
Computer Software Company
9%
Government
6%
Manufacturing Company
11%
Energy/Utilities Company
9%
Performing Arts
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Instana Dynamic APM?
The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
What is your experience regarding pricing and costs for Instana Dynamic APM?
I rate the pricing a seven out of ten. There are no additional costs associated with the product.
What needs improvement with Instana Dynamic APM?
Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
 

Also Known As

No data available
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

 

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about Instana Dynamic APM vs. OpenText Real User Monitoring and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.