WorkFusion and INTELLIBOT are competitive tools in the automation sector, offering features and advantages tailored to different user needs. INTELLIBOT has the edge with its user-friendly interface and competitive pricing, making it a preferred choice for budget-conscious users.
Features: WorkFusion provides robust machine learning capabilities, exceptional document recognition, and seamless SAP integrations. It automates effectively in environments lacking APIs. INTELLIBOT is known for its intuitive drag-and-drop design, efficient document processing, and adaptability with platforms like Citrix, appealing to non-technical users.
Room for Improvement: WorkFusion can enhance ERP integrations, particularly with SAP, and simplify its interface for non-tech users. Its NLP and OCR capabilities need refinement to match competitors. INTELLIBOT should enhance its dynamic selectors, improve document tagging, and streamline exception handling for a smoother user experience.
Ease of Deployment and Customer Service: WorkFusion offers smooth deployment across hybrid and public clouds with reliable technical support, though sometimes varied in response time. INTELLIBOT supports both on-premises and public cloud deployments, with flexible setups and consistently responsive customer service, accommodating diverse user requirements.
Pricing and ROI: WorkFusion, though priced higher, delivers a solid ROI by increasing efficiency and minimizing manual errors. It tends to deter smaller businesses but provides scalable value for enterprises. INTELLIBOT offers a cost-effective alternative with substantial automation capabilities at a lower price point, making it attractive for extensive deployments.
The customer service is slow to respond.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Some issues are resolved quickly, while others might take time as they require further analysis.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
The product is good and pretty stable.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
I am not familiar with the exact pricing, however, it is considered pricey.
It is worth the money as a tool.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
It also supports reusable code components through Java, making it efficient for developers.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
The platform now includes auto machine learning and AI capabilities.
| Product | Market Share (%) |
|---|---|
| WorkFusion | 1.5% |
| INTELLIBOT | 0.7% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Large Enterprise | 23 |
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
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