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IQVIA Orchestrated Customer Engagement vs Odoo comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IQVIA Orchestrated Customer...
Ranking in CRM
48th
Average Rating
7.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Odoo
Ranking in CRM
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (14th)
 

Mindshare comparison

As of September 2026, in the CRM category, the mindshare of IQVIA Orchestrated Customer Engagement is 0.6%, up from 0.6% compared to the previous year. The mindshare of Odoo is 1.4%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Odoo1.4%
IQVIA Orchestrated Customer Engagement0.6%
Other98.0%
CRM
 

Featured Reviews

Jaemin Baek - PeerSpot reviewer
Dx Strategist at SK Telecom
Has 360 degree customer view but needs to improve workflow
Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays. The data queries are at times separated and do not match properly. To obtain insights from data, we need to map or match the datasets and define the relationships between them. However, in Salesforce it is very difficult to define relationships between datasets. They do not provide any customization features; they are all global/standard. Because the sales department needs many functions to deal with sales or government policies, like taxes, they cannot develop the features in OCE. As a result, we cannot provide Salesforce as a single solution. The workflow process is not complete. They need to achieve more knowledge and experience in this industry.
ThomasPetrou - PeerSpot reviewer
Consultant at Mazi4u
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 19, it appears they are aware and have begun addressing some of these concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a result, many people can access the data and gain insights."
"I've found the customer 360 degree view to be valuable."
"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"The most beneficial feature of Odoo is its wide community and store, allowing users to purchase solutions and resolve any problems quickly."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"It's convenient that we have an all-in-one holistic solution."
"The most valuable feature of Odoo is its payroll localization."
"Odoo's setup phase is easy."
 

Cons

"Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays."
"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
"They could add more features and details regarding the business details and some extra modules for business features."
"The tool needs to improve its scalability."
"Odoo's documentation needs improvement, as there are areas that are not well-documented."
"The solution is good, but the user interface is not the best."
"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"There is a lack of resources for specialized Odoo professionals."
 

Pricing and Cost Advice

"OCE is less expensive than Veeva, for instance."
"They offer three packages – free, standard, and custom."
"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
"I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive."
"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise6
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your primary use case for Odoo?
As a customer, I use Odoo for various purposes in my company, ranging from accounting to sales. I use it as accounting software, CRM, and sales software. I also host my website on it and manage pro...
 

Also Known As

IQVIA OCE
No data available
 

Overview

Find out what your peers are saying about Microsoft, Zoho, Salesforce and others in CRM. Updated: September 2026.
913,806 professionals have used our research since 2012.