Ivanti Autonomous Endpoint Management vs Motadata ServiceOps comparison

Ivanti and Motadata are both solutions in the IT Asset Management category. Ivanti is ranked #8 with an average rating of 7.8, while Motadata is ranked #53. Additionally, 96% of Ivanti users are willing to recommend the solution.

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Executive SummaryUpdated on Aug 4, 2026

Motadata ServiceOps and Ivanti Autonomous Endpoint Management compete in the IT service and endpoint management category. Ivanti has the upper hand with its superior feature set, while Motadata is noted for its competitive pricing and customer support.

Features: Motadata ServiceOps offers integrated asset management, ticket management, and efficient IT service operations. Ivanti provides automated patch management, vulnerability assessment, and support for various operating systems with a strong emphasis on endpoint security.

Ease of Deployment and Customer Service: Motadata ServiceOps deploys conveniently with minimal infrastructure, providing excellent customer support. Ivanti's deployment requires more time for integration due to its comprehensive feature set, though it offers extensive documentation and support resources.

Pricing and ROI: Motadata ServiceOps is cost-effective, emphasizing positive ROI with low setup costs. Ivanti, while more expensive, promises higher returns through its robust feature set and increased endpoint security.

To learn more, read our detailed IT Asset Management Report (Updated: July 2026).

Buyer's Guide

IT Asset Management

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Domenico Pochiero

Senior Product Leader, Sqs at a tech vendor with 501-1,000 employees

Automated onboarding has saved hundreds of hours and now standardizes device security globally

In terms of how Ivanti Neurons for UEM can be improved, I think there's potential for automation of some repetitive tasks. The device provisioning process has already become very close to zero-touch, but the patch deployment is still scheduled and policy-driven. As a result, I believe we can reduce endpoint administration further. I also think the number of integrations and the scalability of the tool can be improved, along with customer service, as we've encountered some issues in certain countries. Regarding the needed improvements, particularly concerning integrations or customer service challenges, we have had problems with integration with some third-party tools requiring additional configuration and testing. Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates. The accuracy and reliability of output from Ivanti's AI can be improved. We notice that the AI-driven insights are useful, but there are anomalies and some false positives. Since we are still in a validation period, I cannot provide a definitive mark, but I believe that accuracy should be enhanced, especially for more complex and environment-specific issues where human intervention is still needed.

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reviewer1634292

Technical Officer at a tech services company with 11-50 employees

Responsive technical support and an easy initial setup but needs better asset management

We found the initial setup to be surprisingly straightforward. It's not overly complex and difficult, and the ease of setup is a great selling point. We started to do it on our own as it was so straightforward. There is a beginner's guide on their website which you can use. It's a very good toolbox and very useful. Basically, all you need to do is start up your virtual machine inside or outside, put in some passwords, and run one or two commands as directed and it's up and ready to go. The only thing that may take a while is the configuration process. Otherwise, the deployment is relatively fast. In about two weeks it's completely done. We have two or three people involved in the maintenance aspect of the product

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the platform right now for us is just getting the most out of the tool. When I first joined the company, we were on version 11, which is the on-premise version of Automation Anywhere. Getting over to the new cloud platform A360 has enabled us to get the most out of general RPA or robotic process automation."

"Because it reduced the time duration of our processes, our costs went down."

"I don't think one feature is more valuable than any other. In my opinion, the value is in the totality of the platform. It is easy to use for our developers with a well laid out UI and many canned tools. The Control Room is very easy to navigate and mostly intuitive to use."

"From an organizational perspective, it has improved how we work and determine, "Is there a better way to do things?" and, "How can we challenge the status quo?" This builds a continuous improvement mindset throughout our organization."

"It has saved us a lot of hours, manual effort, and we can focus on more important tasks, which helps us with our ROI."

"The Control Room is the most valuable feature. This is where I can schedule a task. It runs 24/7, so it's a great feature that I love. If we are not in office, we can schedule something and leave, then the bot will run at the scheduled time."

"Automation Anywhere helped our organization to get our training and implementation needs successful by providing both community edition and partner edition. Automation Anywhere seamlessly handed off exceptions to employees from Automation Anywhere bots."

"The most valuable part is that it have the integrated OCR solution within it. All the other solutions do not have the right integration of the OCR solutions. You need to go to two different places to get one solution. Whereas, in IQ Bot, there is one area where you get all these solutions together in one area. That is the most important and beautiful point that I like about IQ Bot."

More Automation Anywhere pros

"The remote device management feature has helped our remote work strategy because manual intervention is not needed, allowing us to have real-time insights, policy enforcement, and strong security with patch management."

"MobileIron UEM is a scalable solution."

"Ivanti Neurons for UEM has positively impacted my organization by providing customers with tools to scan, perform remote desktop functions, conduct patch analysis, and manage software deployment along with network scanning."

"This product helps us to create a streamlined process and it is working as expected."

"We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."

"Ivanti's unified platform for IT and security operations helps streamline processes, especially because the manual intervention of having to constantly monitor, update, and maintain endpoints and applications has significantly reduced by leveraging Ivanti Neurons for UEM."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"The solution is good, it's effective in what it is able to achieve and it's easy to use."

More Ivanti Autonomous Endpoint Management pros

"Due to this product, we've been able to improve our IT services and how we work."

"The documentation for beginners is easily available online and very useful."

Cons

"Currently, while working on the SAP part, I encounter some challenges, particularly not being able to extract the tree structure."

"The main request I have for Automation Anywhere is to focus more on technical demonstrations."

"There is a limitation with Automation Anywhere where if you want to build your own packages and deploy them, it is very difficult."

"We would like to have a better debugging facility."

"They can further improve the AI. It is already at a certain level, but it can be improved."

"Having better documentation that is more openly available would help. Often, it feels necessary to contact someone or search for documentation that is stored behind a login or in another location. It would be beneficial to have one centralized place for everything."

"Its pricing definitely needs to be more competitive. When licensing costs are high, we cannot use this tool for automation."

"Automation Anywhere could improve by incorporating better integration with DevOps."

More Automation Anywhere cons

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"The price being quite high and the limited container storage are areas that have room for improvement."

"In terms of improvements for Ivanti Neurons for UEM, the only challenge I face with EPM Endpoint Manager is in scanning network devices, as some devices appear without a serial number, which is an issue that takes more time since customers often require the serial number as a mandatory field."

"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."

"I would like to have better support for the application."

"The biggest problem that I have with technical support is that it is not regional and we are dealing with time differences."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"Reporting needs improvement. It is not very useful and lacks depth."

More Ivanti Autonomous Endpoint Management cons

"We have noticed that sometimes we have a delay in action on technical support issues due to time differences."

"Asset management aspects of the solution need work."

Pricing and Cost Advice

"The setup cost for this is onetime and licensing is based on your choice of product."

"The pricing for Automation Anywhere is reasonable."

"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."

"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."

"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."

"Roughly, as of today, it is around $250,000 annually."

"Overall, the pricing of Automation Anywhere is good."

"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."

More Automation Anywhere pricing and cost advice

"The solution is affordable."

"The license can get expensive if you have a lot of nodes."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is expensive compared to other products."

"My impression is that MobileIron is very expensive."

"The price of MobileIron UEM is very good."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Computer Software Company

Construction Company

17%

Financial Services Firm

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	9
Large Enterprise	17

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Ivanti Neurons for UEM?

Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.

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What needs improvement with Ivanti Neurons for UEM?

The price being quite high and the limited container storage are areas that have room for improvement.

See all answers

What is your primary use case for Ivanti Neurons for UEM?

I use Ivanti Neurons for UEM for mobile device management, and I can describe the use case. The remote device managem...

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Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Unified Endpoint Management (UEM)

July 2026

Ivanti Autonomous Endpoint Management report

Download Ivanti Autonomous Endpoint Management product report

Buyer's Guide

IT Service Management (ITSM)

July 2026

Download Motadata ServiceOps product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM

Motadata IT Service Management, Motadata ITSM

Interactive Demo

Automation Anywhere

Ivanti

Motadata

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.

Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.

What are the most important features?

AI-powered Automation: Reduces manual work through intelligent automation.
Centralized Management: Unified control of devices from a single interface.
Real-time Visibility: Instant access to device status and operations.
Efficient Patch Management: Prioritizes and automates patch deployments.
Neurons Bots: Automates complex IT processes, enhancing efficiency.

What benefits or ROI should users look for?

Time Savings: Automation reduces manual task duration significantly.
Improved Compliance: Ensures security protocol adherence with ease.
Streamlined Operations: Centralized management simplifies IT workflows.
Enhanced Security: Effective patch management reduces vulnerability risks.
Device Health Monitoring: Supports continuous oversight of device status.

In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.

Ivanti

Motadata ServiceOps is an AI-enabled, ITIL v4-aligned IT service management platform that unifies the service desk, IT asset management, and patch and package management on a single product. It runs on Motadata's Deep Learning Framework for IT Operations (DFIT) and integrates natively with Motadata ObserveOps, so observability alerts can open and close tickets in one workflow.

ServiceOps is dual-certified: PinkVERIFY from Pink Elephant and PeopleCert ATV (ITIL 4 compliant across 12 practices). It deploys as SaaS, on-premises, private cloud, or public cloud, which suits regulated industries with data-residency needs. AI is built into every module rather than sold as an add-on, covering ticket routing, smart suggestions, and SLA automation. A 30-day free trial is available.

What are the main modules in Motadata ServiceOps?

Service Management: ITIL v4-aligned service desk covering request, incident, problem, change, release, project, and knowledge management, with AI-driven ticket routing based on skills, workload, and availability.
IT Asset and Configuration Management: Full asset lifecycle from procurement to disposal for hardware, software, non-IT, and consumable assets, backed by a unified CMDB that maps configuration items and their dependencies.
Patch and Deployment Management: Automated patch discovery and deployment across Windows, macOS, and Linux, plus package and Windows registry deployment, with test-group rollout and approval workflows.
Agentic AI and Orchestration: AI classification, smart ticket assignment, and a workflow engine that automates approvals, notifications, and SLA actions across requests, problems, changes, and releases.
MSP Edition: Multi-tenant support for managing several entities or customers from one instance, with client isolation and branded self-service portals.

What should users look for in reviews for ROI?

Tool Consolidation: Check whether reviewers replaced separate service desk, asset, and patch tools with one platform, and what that did to total licensing cost.
Cost Against Enterprise Suites: A recurring theme in reviews is comparable ITSM capability at lower cost than large vendors. Look for reviewers who name the suite they switched from and the saving they saw.
Automation Impact: Look for reported ticket deflection through self-service and virtual agents, and faster resolution after AI-based routing.
Deployment and Compliance Fit: Assess how the on-premises and private-cloud options, audit trails, and dual ITIL certifications held up in regulated environments.

Industries and sample customers

Motadata ServiceOps is used across manufacturing, BFSI, government, healthcare, telecom, and education, and extends beyond IT into HR, facilities, and finance through enterprise service management. Named deployments include Nuvoco Vistas Corp Ltd in manufacturing and Central Bank of India in banking, alongside telecom enterprises.

Motadata

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Frontier Airlines

DP World Tehchnology Communication and Information Technology Regulatory Authority (CITRA) Chhattisgarh Infotech Promotion Society (CHiPS) BTN RADWIN Airtel

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