Ivanti Autonomous Endpoint Management vs Motadata ServiceOps comparison

Why PeerSpot?

Ivanti and Motadata are both solutions in the IT Asset Management category. Ivanti is ranked #8 with an average rating of 7.9, while Motadata is ranked #53. Additionally, 94% of Ivanti users are willing to recommend the solution.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 4, 2026

Motadata ServiceOps and Ivanti Autonomous Endpoint Management compete in the IT service and endpoint management category. Ivanti has the upper hand with its superior feature set, while Motadata is noted for its competitive pricing and customer support.

Features: Motadata ServiceOps offers integrated asset management, ticket management, and efficient IT service operations. Ivanti provides automated patch management, vulnerability assessment, and support for various operating systems with a strong emphasis on endpoint security.

Ease of Deployment and Customer Service: Motadata ServiceOps deploys conveniently with minimal infrastructure, providing excellent customer support. Ivanti's deployment requires more time for integration due to its comprehensive feature set, though it offers extensive documentation and support resources.

Pricing and ROI: Motadata ServiceOps is cost-effective, emphasizing positive ROI with low setup costs. Ivanti, while more expensive, promises higher returns through its robust feature set and increased endpoint security.

To learn more, read our detailed IT Asset Management Report (Updated: October 2026).

Buyer's Guide

IT Asset Management

October 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

Read full review

Mahmudul Hoque Khan

Lead Engineer at intelQong Technology

Automation has reduced repetitive endpoint maintenance and keeps our educational devices compliant

Every software has some drawbacks and cons. For Ivanti Autonomous Endpoint Management, I think the first improvement I would suggest is to simplify initial configuration. The process to make endpoint enrollment, device grouping, and configuration easier, particularly for organizations managing different categories of devices, would be helpful. If the initial configuration is simplified, better workflows for shared computers, labs, faculty workstations, and administrative devices would make it easier to apply different software and security policies without duplicating configuration. For my work, I would suggest one improvement that would make my experience with Ivanti smoother than before. I would want Ivanti to clearly explain the root cause when something fails, such as when a patch deployment or automated remediation fails. It shows the error code, but when we are doing a lot of work, it kind of makes a lot of hassle to read the documentation or ask an AI what kind of error it is facing. My recommendation here is to show the issue, show the full explanation of how it is working, where it failed, and show whether the issue can be safely resolved automatically without needing a third party. I think it needs a lot of improvement. First of all, centralized management and scalability can be improved, particularly the ability to manage endpoint configuration, which would be more helpful for my field of work. Regarding scalability, centralized deployment and policy enforcement can help maintain consistency across larger device fleets without configuring every endpoint individually. I think another improvement would be detailed failure diagnostics, flexible maintenance scheduling, controlled policy rollouts, and clearer reporting on whether the fix will cause any issues.

Read full review

reviewer1634292

Technical Officer at a tech services company with 11-50 employees

Responsive technical support and an easy initial setup but needs better asset management

We found the initial setup to be surprisingly straightforward. It's not overly complex and difficult, and the ease of setup is a great selling point. We started to do it on our own as it was so straightforward. There is a beginner's guide on their website which you can use. It's a very good toolbox and very useful. Basically, all you need to do is start up your virtual machine inside or outside, put in some passwords, and run one or two commands as directed and it's up and ready to go. The only thing that may take a while is the configuration process. Otherwise, the deployment is relatively fast. In about two weeks it's completely done. We have two or three people involved in the maintenance aspect of the product

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work."

"We have had a very good experience with Automation Anywhere and we are very happy with the solutions."

"You do not need to have IT skills. I come from a finance background, so I can attest to the fact that you do not need IT skills to use Automation Anywhere to leverage it on your teams."

"It most benefitted us in converting daily routine tasks into automated processes at minimal cost with available infrastructure."

"Automation Anywhere is a ten out of ten."

"We've shifted platforms a couple of times, and Automation Anywhere is the one that stuck based on end-user experience, the ease of development, and trainability with the tool."

"We can see what the bots are doing when they are working."

"One thing that I want to highlight AA for is their security standards."

More Automation Anywhere pros

"Ivanti Autonomous Endpoint Management has positively impacted my organization because I used this tool in my previous project, and it is useful for security purposes."

"It is very easy to use, as well as extremely efficient and accurate."

"The most valuable features of MobileIron UEM are tunneling and enterprise integration."

"The user interface is user-friendly."

"The advice I would give to others looking into using Ivanti Autonomous Endpoint Management is that it is a vast and very trustworthy application with vast features that you can use for entire endpoint management along with patching and app controls."

"We manage over 1,000 new devices per year, saving more than 1,500 hours of manual IT work annually."

"Ivanti Autonomous Endpoint Management has positively impacted our organization by allowing us to reduce the volume of daily tasks."

"The products are quite good when they are operational."

More Ivanti Autonomous Endpoint Management pros

"Due to this product, we've been able to improve our IT services and how we work."

"The documentation for beginners is easily available online and very useful."

Cons

"Automation Anywhere can be improved by reducing the time of the processes and enhancing the efficiency of people."

"One aspect I wish to mention regarding needed improvements is that Automation Anywhere currently works only on Windows systems."

"The Insight feature could be improved. I don't think there's a lot of information about how to use Insight, so you have to try different scenarios to understand that feature better."

"There are a few features that we would love to have: running on the cloud, running on Linux, out of the box integration availability with larger ecosystems like Salesforce, Workday, or Microsoft."

"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."

"We have our limitations. We can run only VBScripts and one more thing. If we want to run Python scripts or batch files, we cannot do it. So, if they would add these extra things in there then that would be beneficial."

"The EXE license is such that I can create executable files from the developer machine and deploy it; however, the file that you created can only be deployed to one system, so if you wanted to deploy this test file to, say, 10 test systems you would need 10 licenses."

"The main disadvantage of Automation Anywhere is its high cost."

More Automation Anywhere cons

"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."

"Integration errors with endpoints generated more incidents, so there wasn't that much improvement, and we actually still need to improve this."

"Customer support for Ivanti Neurons is good. I would not say it is great, but it is certainly good."

"To improve Ivanti Autonomous Endpoint Management, I believe we should focus on automating recurring problems, improving detection, and measuring results."

"I have not seen a return on investment with Ivanti Autonomous Endpoint Management."

"In terms of areas for improvement, we have a lot of problems with the console. After they do upgrades, there are always some issues; they probably do not beta test enough."

"Sometimes there is a lag with the environment, and we need to refresh before using it."

"In terms of improvements for Ivanti Neurons for UEM, the only challenge I face with EPM Endpoint Manager is in scanning network devices, as some devices appear without a serial number, which is an issue that takes more time since customers often require the serial number as a mandatory field."

More Ivanti Autonomous Endpoint Management cons

"Asset management aspects of the solution need work."

"We have noticed that sometimes we have a delay in action on technical support issues due to time differences."

Pricing and Cost Advice

"Our pricing a year ago was $600 per license."

"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."

"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."

"One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself."

"The setup cost for this is onetime and licensing is based on your choice of product."

"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."

"It's cheapest among the competition, although bargaining is a must."

More Automation Anywhere pricing and cost advice

"The license can get expensive if you have a lot of nodes."

"The price of MobileIron UEM is very good."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The solution is affordable."

"The solution is expensive compared to other products."

"My impression is that MobileIron is very expensive."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.

See recommendations

920,769 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Comms Service Provider

12%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Construction Company

17%

Manufacturing Company

11%

Outsourcing Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	12
Large Enterprise	35

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Ivanti Neurons for UEM?

The overall experience with pricing and licensing was good. The transparent pricing based on the number of managed en...

See all answers

What needs improvement with Ivanti Neurons for UEM?

One challenge we've found here regarding handling problems with Ivanti Autonomous Endpoint Management is actually the...

See all answers

What is your primary use case for Ivanti Neurons for UEM?

My main use case for Ivanti Autonomous Endpoint Management is opening and managing tickets for the IT area. My team p...

See all answers

Ask a question

Earn 20 points

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Microsoft Intune vs Ivanti Autonomous Endpoint Management

Compared 5% of the time

BlackBerry Enterprise Mobility Suite vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

Matrix42 Unified Endpoint Management vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

ProcessUnity vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

Tenable Security Center vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

More Ivanti Autonomous Endpoint Management Competitors

Infraon Desk vs Motadata ServiceOps

Compared 19% of the time

ServiceNow vs Motadata ServiceOps

Compared 17% of the time

Kaseya VSA vs Motadata ServiceOps

Compared 8% of the time

SuperOps.ai vs Motadata ServiceOps

Compared 8% of the time

BMC Helix Platform vs Motadata ServiceOps

Compared 2% of the time

More Motadata ServiceOps Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Ivanti Autonomous Endpoint Management

October 2026

Ivanti Autonomous Endpoint Management report

Download Ivanti Autonomous Endpoint Management product report

Buyer's Guide

IT Service Management (ITSM)

October 2026

Download Motadata ServiceOps product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM

Motadata IT Service Management, Motadata ITSM

Interactive Demo

Automation Anywhere

Ivanti

Motadata

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.

Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.

What are the most important features?

AI-powered Automation: Reduces manual work through intelligent automation.
Centralized Management: Unified control of devices from a single interface.
Real-time Visibility: Instant access to device status and operations.
Efficient Patch Management: Prioritizes and automates patch deployments.
Neurons Bots: Automates complex IT processes, enhancing efficiency.

What benefits or ROI should users look for?

Time Savings: Automation reduces manual task duration significantly.
Improved Compliance: Ensures security protocol adherence with ease.
Streamlined Operations: Centralized management simplifies IT workflows.
Enhanced Security: Effective patch management reduces vulnerability risks.
Device Health Monitoring: Supports continuous oversight of device status.

In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.

Ivanti

Motadata ServiceOps is an AI-enabled, ITIL v4-aligned IT service management platform that unifies the service desk, IT asset management, and patch and package management on a single product. It runs on Motadata's Deep Learning Framework for IT Operations (DFIT) and integrates natively with Motadata ObserveOps, so observability alerts can open and close tickets in one workflow.

ServiceOps is dual-certified: PinkVERIFY from Pink Elephant and PeopleCert ATV (ITIL 4 compliant across 12 practices). It deploys as SaaS, on-premises, private cloud, or public cloud, which suits regulated industries with data-residency needs. AI is built into every module rather than sold as an add-on, covering ticket routing, smart suggestions, and SLA automation. A 30-day free trial is available.

What are the main modules in Motadata ServiceOps?

Service Management: ITIL v4-aligned service desk covering request, incident, problem, change, release, project, and knowledge management, with AI-driven ticket routing based on skills, workload, and availability.
IT Asset and Configuration Management: Full asset lifecycle from procurement to disposal for hardware, software, non-IT, and consumable assets, backed by a unified CMDB that maps configuration items and their dependencies.
Patch and Deployment Management: Automated patch discovery and deployment across Windows, macOS, and Linux, plus package and Windows registry deployment, with test-group rollout and approval workflows.
Agentic AI and Orchestration: AI classification, smart ticket assignment, and a workflow engine that automates approvals, notifications, and SLA actions across requests, problems, changes, and releases.
MSP Edition: Multi-tenant support for managing several entities or customers from one instance, with client isolation and branded self-service portals.

What should users look for in reviews for ROI?

Tool Consolidation: Check whether reviewers replaced separate service desk, asset, and patch tools with one platform, and what that did to total licensing cost.
Cost Against Enterprise Suites: A recurring theme in reviews is comparable ITSM capability at lower cost than large vendors. Look for reviewers who name the suite they switched from and the saving they saw.
Automation Impact: Look for reported ticket deflection through self-service and virtual agents, and faster resolution after AI-based routing.
Deployment and Compliance Fit: Assess how the on-premises and private-cloud options, audit trails, and dual ITIL certifications held up in regulated environments.

Industries and sample customers

Motadata ServiceOps is used across manufacturing, BFSI, government, healthcare, telecom, and education, and extends beyond IT into HR, facilities, and finance through enterprise service management. Named deployments include Nuvoco Vistas Corp Ltd in manufacturing and Central Bank of India in banking, alongside telecom enterprises.

Motadata

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Frontier Airlines

DP World Tehchnology Communication and Information Technology Regulatory Authority (CITRA) Chhattisgarh Infotech Promotion Society (CHiPS) BTN RADWIN Airtel

Find out what your peers are saying about ServiceNow, Lansweeper, Device42 and others in IT Asset Management. Updated: October 2026.

DOWNLOAD NOW

920,769 professionals have used our research since 2012.

See our list of best IT Asset Management vendors and best Patch Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.