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Ivanti Security Controls [EOL] vs KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Security Controls [EOL]
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (2nd), Endpoint Compliance (6th), Remote Monitoring and Management (RMM) (11th), Patch Management (10th), Unified Endpoint Management (UEM) (12th)
 

Featured Reviews

Chethan R - PeerSpot reviewer
Windows Security Patching Operation III (Cyber Operations) at CBTS
Has reduced hardware strain through agentless patching and improved asset visibility
This solution does not have capability of managing applications. It is only used for asset management and patch management. Regarding analytics for Ivanti Security Controls, it does not have extensive capabilities. It is a basic tool from Ivanti for scanning and deploying. It does not have analytics features such as EDR or security tools available in the market. It only has capability to check missing patches, find them, and deploy them. When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects. The asset management in Ivanti Security Controls needs more visibility. Additionally, it can be improved to handle in-house applications, which currently cannot be installed. It can only handle existing applications, unlike Ivanti's Endpoint Manager. It should have additional features in this area that need improvement.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What has been most valuable is the ability to manage, restore and install upgrades and applications. We scan PCs and server and receive results."
"Technical support is helpful and responsive."
"Ivanti Security Controls is an agentless tool which means we do not need to install any agent on the server or endpoint, and through agentless capabilities, it can install software, install patches, and control over the server, including asset management."
"Ivanti Security Controls is a better solution than SCCM."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine, just made things so much more convenient for us and so much more efficient than having to go find that machine, pull that machine out, take it back to the shop, and repair it from there."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"For what I use it for, the solution provides a single pane of glass with everything I need for endpoint management of all devices."
"K1000 just works - plain and simple."
"For an IT department in any organization that pays for endpoint management, KACE is really a blessing for them."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
 

Cons

"For the Windows upgrade, the errors we experience are not clear. We see a time out error but do not know the reason. We would like to know the root cause."
"When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects."
"Ivanti Security Controls is a powerful product, but it has quite a steep learning curve."
"It should be more scalable."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"There is always room for improvement. An example will be the implementation of granulated permission to run Scripts."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"The K1000 doesn't communicate well with some clients without SMB."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
 

Pricing and Cost Advice

Information not available
"The pricing and licensing are absolutely fair."
"The pricing is great. It's billed annually and it's very reasonable."
"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."
"We buy consulting fees from Software Factory, then we pay extra for it."
"It may be more expensive, but you get what you pay for."
"The pricing and licensing are good. It's worth it."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Outsourcing Company
12%
Government
9%
Manufacturing Company
8%
Construction Company
11%
University
10%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

What needs improvement with Ivanti Security Controls?
Ivanti Security Controls is a powerful product, but it has quite a steep learning curve. There is quite a lot to learn, though it proves to be very powerful if you put in the time to learn how to u...
What is your primary use case for Ivanti Security Controls?
We are using Ivanti Security Controls for deploying Windows updates to Windows servers.
What advice do you have for others considering Ivanti Security Controls?
I am currently working with Ivanti Security Controls as a customer. I think Ivanti Security Controls is an effective product for this purpose. I would give tech support for Ivanti Security Controls...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine. However, apart from that, I d...
What needs improvement with Quest KACE Systems Management?
For improvements in KACE Systems Management Appliance (SMA), I would want to see it become a standalone software agent. I am curious about why it does not offer EDR functionality. Additionally, the...
What is your primary use case for Quest KACE Systems Management?
I have deployed KACE Systems Management Appliance (SMA) around 230 plus PCs, and I use it to push Windows updates and scripts. I have designed various scripts for tasks such as password resets afte...
 

Also Known As

No data available
Dell KACE Systems Management
 

Overview

 

Sample Customers

Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Security Controls [EOL] vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: June 2026.
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