Ixia Hawkeye vs New Relic comparison

Keysight Technologies and New Relic are both solutions in the Network Monitoring Software category. Keysight Technologies is ranked #82, while New Relic is ranked #9 with an average rating of 8.2. Keysight Technologies holds a 0.5% mindshare in NMS, compared to New Relic’s 1.4% mindshare. Additionally, 100% of Keysight Technologies users are willing to recommend the solution, compared to 94% of New Relic users who would recommend it.

Ixia Hawkeye

Read 4 Ixia Hawkeye reviews

2,223 Views
1,556 Comparison Views

100% willing to recommend

New Relic

Read 175 New Relic reviews

20,904 Views
5,853 Comparison Views

94% willing to recommend

Ixia Hawkeye

New Relic

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

New Relic and Ixia Hawkeye compete in the monitoring solutions category, with New Relic having an upper hand in data integration and usability, while Ixia Hawkeye is superior in network analysis.

Features: New Relic provides application performance monitoring, real-time analytics, and infrastructure monitoring, enabling digital operations insights. Ixia Hawkeye includes synthetic traffic generation, application path performance analysis, and tools crucial for network reliability. New Relic's extensive data source integration offers a holistic view, whereas Ixia Hawkeye provides detailed network insights.

Room for Improvement: New Relic could enhance network analysis features, improve cost efficiency, and simplify some advanced feature setups. Ixia Hawkeye could benefit from enhanced usability, more intuitive user interfaces, and expanded integration capabilities with external data sources.

Ease of Deployment and Customer Service: New Relic is known for its easy cloud-based setup and reliable customer support. Ixia Hawkeye involves more setup due to on-premise and hybrid models, offering customization but requiring more interaction for support. New Relic's cloud model allows quick deployment, whereas Ixia Hawkeye's model allows detailed network configuration and analysis.

Pricing and ROI: New Relic's pricing based on data volume can be high but is offset by its robust integration and analytics, providing significant ROI for broad visibility needs. Ixia Hawkeye offers cost-efficient options that ensure effective ROI focused on network performance testing.

To learn more, read our detailed Ixia Hawkeye vs. New Relic Report (Updated: June 2026).

Buyer's Guide

Ixia Hawkeye vs. New Relic

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ixia Hawkeye

Ranking in Network Monitoring Software

82nd

Ranking in IT Infrastructure Monitoring

67th

Average Rating

9.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th)

New Relic

Ranking in Network Monitoring Software

9th

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

175

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Ixia Hawkeye is 0.5%, up from 0.2% compared to the previous year. The mindshare of New Relic is 1.4%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.4%
Ixia Hawkeye	0.5%
Other	98.1%

Network Monitoring Software

Featured Reviews

José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Read full review

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."

"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

"So far, this product is doing exactly what it is promised to do."

"Our customer was happiest with the price of this product."

"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

"I would recommend Ixia Hawkeye because there are some KPIs that are very useful."

"The initial setup is straightforward. It is easy to track and easy to follow."

"However, as a dev-ops tool, it has been priceless."

"One of the most outstanding features of any APM tool is the anomaly detection part."

"It has in-depth analysis using developer code for someone whose not traditionally a developer."

"It integrates everything, which is awesome."

"As a dev-ops tool, it has been priceless, as we are now able to pinpoint issues much quicker and can significantly reduce our downtime."

"This is the best tool for gaining insight into SaaS or cloud-based applications that we’ve seen."

"The most important thing is that it tells us where the latency in throughput and response time are."

More New Relic pros

Cons

"Improvements in network performance are essential."

"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."

"The customization of tests and even the results can be improved."

"One issue is cost."

"The solution should include more detailed reports for SQL database requests."

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."

"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."

"The support could improve because they are not very fast and the information was not very accurate."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"When you look at disk monitoring, it would be cool to see which folders are gobbling most space, so that when we get a full-disk alert, we can go into our servers to purge that without downloading a separate tool to see what’s contending for hard disk space."

"It is a SaaS service and this creates internal friction that needs innovative solutions (but you have to own that)."

More New Relic cons

Pricing and Cost Advice

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."

"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

"I think the pricing is reasonable."

"Because of budget, we are not using the mobile app part of this tool."

"This solution required a license and it is better than some other competitors."

"The price was one of the reasons we chose this solution."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"The pricing is fine."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

13%

Outsourcing Company

12%

Financial Services Firm

11%

University

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	51
Large Enterprise	79

Questions from the Community

Ask a question

Earn 20 points

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...

See all answers

What is your primary use case for New Relic Insights?

Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...

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Comparisons

Aurea CX Monitor vs Ixia Hawkeye

Compared 8% of the time

NETSCOUT nGeniusONE vs Ixia Hawkeye

Compared 8% of the time

SolarWinds NPM vs Ixia Hawkeye

Compared 7% of the time

Zabbix vs Ixia Hawkeye

Compared 6% of the time

Datadog vs Ixia Hawkeye

Compared 2% of the time

More Ixia Hawkeye Competitors

Dynatrace vs New Relic

Compared 6% of the time

Datadog vs New Relic

Compared 6% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 2% of the time

Elastic Observability vs New Relic

Compared 2% of the time

More New Relic Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

May 2026

Download Ixia Hawkeye product report

Buyer's Guide

New Relic

June 2026

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Ixia Hawkeye provides network administrators with specialized tools for video streaming and application performance analysis, offering a straightforward deployment with efficient test scheduling and performance insights.

Ixia Hawkeye is a powerful tool for detailed network performance analysis, focusing on GPON and DOCSIS networks. It facilitates tests like traceroute, STP, and video streaming assessments crucial for proof of concept and service validation in industries such as telecom. Though cost-effective, there is potential for improving test customization, graph features, and making license codes more accessible. Users leverage its throughput test to gain insights into bandwidth, latency, and packet loss while also identifying areas needing improvements such as customizable outputs and enhanced comparison tools.

What are the most important features?

Specialized Views: Offers insights into video streaming and applications.
Performance Analysis: Provides detailed results on bandwidth, latency, and packet loss.
Graph Clarity: Easy-to-read visual data representations.
Cost-Effectiveness: Competitive pricing.

What benefits or ROI should be considered?

Efficiency: Simplifies test scheduling and execution.
Visibility: Enhances network and application performance insights.
Accessibility: Streamlined network performance assessments.
Verification: Validates internet services with real-world applications.

In the telecom industry, solution providers employ Ixia Hawkeye for enhanced network visibility and proof of concept. Network engineers and IT specialists utilize it for conducting performance tests and generating traffic, aiding clients in sectors like telecom with comprehensive performance assessments.

Keysight Technologies

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Sample Customers

EMA

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Buyer's Guide

Ixia Hawkeye vs. New Relic

June 2026

Free Report: Ixia Hawkeye vs. New Relic

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