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Jama Connect vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Application Requirements Management (4th)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Quality Management Software (4th), Test Management Tools (1st)
 

Mindshare comparison

As of October 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.0%, up from 2.7% compared to the previous year. The mindshare of OpenText Application Quality Management is 4.9%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management4.9%
Jama Connect4.0%
Other91.1%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides suitable tools for managing regulatory requirements."
"The user experience is better than the competition."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"We use Jama Connect mainly for requirements management."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"The most valuable feature is the user-friendly interface."
"We can create a requirement for stability metrics with the test cases to ensure all requirements are covered."
"The integration with UFT is nice."
"The setup is pretty straightforward."
"Micro Focus ALM Quality Center is quite stable."
"Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."
"Ability to customize modules, particularly Defect Tracking module on company specific needs"
"By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation."
"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."
 

Cons

"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"The user interface could be modernized and the product lacks project management functionalities."
"There are delays sometimes from the Jama Connect team in resolving issues."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"The initial setup could be better, it's complicated."
"The solution is expensive."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"There are cases where the system does not meet our reporting requirements."
"The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to."
"They should specify every protocol or process with labels or names."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"We have had a poor experience with customer service and support."
"If the solution could create a lighter, more flexible tool with more adaptability to new methodologies such as agile, it would be great."
"Is not very user-friendly."
 

Pricing and Cost Advice

"The cost seems very competitive with other offerings."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Most vendors offer the same pricing, though some vendors offer a cheaper price for their cloud/SaaS solution versus their on-premise. However, cloud/SaaS solutions result in a loss of freedom. E.g., if you want to make a change, most of the time it needs to be validated by the vendor, then you're being charged an addition fee. Sometimes, even if you are rejected, you are charged because it's a risk to the entire environment."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"The pricing is expensive nowadays."
"If you have more than five users, a concurrent licensing model should be considered."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Government
7%
Manufacturing Company
17%
Financial Services Firm
13%
Computer Software Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise161
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The text and diagram handling in Jama Connect could be improved. The formatting is quite tricky, and diagrams don't import sometimes depending on the format. Importing diagrams into a requirement c...
What is your primary use case for Jama Connect?
My main use cases for Jama Connect involve managing our requirements through to test and validation. This includes reviewing the requirements, using the review functionality, and supporting our who...
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText Application Quality Management and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.