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Jama Connect vs OpenText Application Quality Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
10th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (4th)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Quality Management Software (1st), Test Management Tools (1st)
 

Mindshare comparison

As of September 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.4%, down from 4.0% compared to the previous year. The mindshare of OpenText Application Quality Management is 7.7%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.7%
Jama Connect3.4%
Other88.9%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides suitable tools for managing regulatory requirements."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"Support has been excellent - an advantage of working with a somewhat smaller vendor interested in making users successful."
"Jama Connect is a good tool for the entire software development cycle."
"We use Jama Connect mainly for requirements management."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"It is good at requirements management and test management, and for day-to-day users, it is very user-friendly."
"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."
"With HP ALM, I think it's the fact that it's a self-contained application so we can do everything inside the application and we only need to use this one tool."
"Easily integrates with Oracle e-Business Suite."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"For testing processes and improvements, I would suggest you use this product."
"The tool's most valuable feature is that it is user-friendly, and everybody can learn to use it easily."
"Quality Center is our testing management tool; when you're running a global team with more than 120 QA staff around the world, you need one repository to write, run, monitor, and share your test cases between teams."
"It gave us control over the development of requirements and tests needed for the bank's transition from bespoke back-end systems to an Oracle banking system."
 

Cons

"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"We did have some issues of scalability issues early on. I believe we pushed the envelope on numbers of test cases, and did suffer some performance issues, and outages in effect."
"The solution is expensive."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"There are delays sometimes from the Jama Connect team in resolving issues."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"The initial setup is a bit complex."
"GUI colours not that great"
"Requirements management could be improved as the use is very limited. I see room for improvements in this rather outdated tool."
"It needs a feature for scheduling of automation scripts to run automatically."
"It is expensive."
"HP-QC does not support Agile. It is designed for Waterfall. This is the number one issue that we're facing right now, which is why we want to look for another tool. We're a pharmaceutical services company, so we require electronic signatures in a tool, but this functionality isn't available in HP-QC. We don't have 21 CFR, Part 11, electronic signatures, and we need compliant electronic signatures. Some of the ALM tools can toggle between tabular format and document format for requirements, but the same feature is not available in this solution. There is also no concept of base-lining or versioning. It doesn't exist."
"There could be more configurable workflows regarding test case creation approval."
"An area for improvement in Micro Focus ALM Quality Center is not being able to update the Excel sheet where I wrote the test cases. Whenever I update some test cases, I'm unsuccessful because there is overlapping data or missing cases from the sheet."
"The product is good, it's great, but when compared to other products with the latest methodologies, or when rating it as a software development tool, then I'll have to rate it with a lower score because there's a lot of other great tools where you can interconnect them, use them, scale them, and leverage. It all depends on the cost."
 

Pricing and Cost Advice

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"The cost seems very competitive with other offerings."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"Most vendors offer the same pricing, though some vendors offer a cheaper price for their cloud/SaaS solution versus their on-premise. However, cloud/SaaS solutions result in a loss of freedom. E.g., if you want to make a change, most of the time it needs to be validated by the vendor, then you're being charged an addition fee. Sometimes, even if you are rejected, you are charged because it's a risk to the entire environment."
"The enterprise pricing and licensing are reasonable."
"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."
"ALM Quality Center is a little bit costly."
"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"We have divided our licenses between Micro Focus ALM and ALM Octane. It works for us."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
8%
Government
6%
Aerospace/Defense Firm
6%
Manufacturing Company
12%
Financial Services Firm
11%
Outsourcing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText Application Quality Management and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.