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Jama Connect vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (3rd)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Quality Management Software (1st), Test Management Tools (1st)
 

Mindshare comparison

As of March 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.1%, up from 3.1% compared to the previous year. The mindshare of OpenText Application Quality Management is 5.5%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management5.5%
Jama Connect4.1%
Other90.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."
"Jama Connect is a good tool for the entire software development cycle."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"Provides suitable tools for managing regulatory requirements."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"Defect management, because it has allowed me to manage the defects throughout its lifecycle (from being opened to its resolution – closed); who is assigned to it and working on it, what are the issues, and why it is being held up."
"ALM allows you to maintain complete end-to-end process."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"Customer service is good, as they respond on time to inquiries and requests, and the technical guys at HPE are knowledgeable on the solutions provided."
"It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process."
"Most of the features that I like the best are more on the analytics side."
"Allowed us to centralize our test efforts from end to end so that we have a single source of truth for all of our test artifacts and data."
"It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with."
 

Cons

"The solution is very software-centric, and its validation piece is not time-efficient at all."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"There are delays sometimes from the Jama Connect team in resolving issues."
"The initial setup could be better, it's complicated."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"We did have some issues of scalability issues early on. I believe we pushed the envelope on numbers of test cases, and did suffer some performance issues, and outages in effect."
"The solution is expensive."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"I would like to be able to search easier, not just do SQL queries, being able to do free keyword searches on the data. That's valuable."
"Our experience with the HPE support was not great."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"It is definitely overpriced. Most of the cost is for support that you rarely need if you have an onsite admin."
"Performance issues are very common. The degradation of performance and consequent failures continuously happen."
"It's not intuitive in that way, which has always been a problem, especially with business users."
"ALM is quite heavy to use because of the process. Everybody needs to do the same process at the same time, and that’s quite heavy."
"The only thing I would add is that I was really looking forward towards the new generation filler that was coming."
 

Pricing and Cost Advice

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Jama Connect is a little pricy."
"The cost seems very competitive with other offerings."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Compared to the market, the price is high."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"It has several limitations in adapting its agility easily."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"The solution was expensive for us."
"The licensing fee is a little expensive."
"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
9%
Aerospace/Defense Firm
8%
Government
5%
Manufacturing Company
14%
Financial Services Firm
11%
Performing Arts
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise162
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText Application Quality Management and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.