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Jamf Protect vs Kaspersky Small Office Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR reduces costs by preventing malware, improving compliance, enhancing performance, and replacing multiple tools, outperforming alternatives.
Sentiment score
5.6
Jamf Protect ensures cost-effective macOS security with fast response times, reducing breach costs, enhancing control, and saving time.
Sentiment score
1.0
Kaspersky Total Security enhances data protection, passing audits, with up to 250% ROI and 60% reduced expenses annually.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
Analysts can quickly access the endpoint telemetry and contextual information without manually gathering data from multiple sources.
Lead Product Security Architect at a tech vendor with 1,001-5,000 employees
If you imagine you have 1,000 computers to protect, if any harm happened to these 1,000 computers, that is an ROI because it would damage our assets, affect our environment, and impact the budget as well.
Server Administrator Coordinator at Cairo American College
I have seen a return on investment because, as I mentioned before, when I receive an alert, Jamf Protect works to solve the alert.
Systems Engineer at a consultancy with 51-200 employees
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
System Engineer at Kenera International Trading PLC
 

Customer Service

Sentiment score
7.0
Cortex XDR support is praised for responsiveness but criticized for delays, language barriers, and inconsistent satisfaction across regions.
Sentiment score
8.4
Jamf Protect's customer service is responsive and knowledgeable, with some users suggesting improved online availability and faster responses.
Sentiment score
6.0
Kaspersky Total Security's support is efficient, rating 6-9/10, with users satisfied despite minimal need for assistance.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I rate the customer support for Jamf Protect a 10 because it is really good and very efficient.
senior system administrator at a computer software company with 11-50 employees
Support engineers have strong knowledge of both macOS and the Jamf ecosystem.
Lead Product Security Architect at a tech vendor with 1,001-5,000 employees
In emergencies, it is hard to wait for this time.
Server Administrator Coordinator at Cairo American College
I rate them an eight out of ten for their support in deploying Total Security.
System Engineer at Kenera International Trading PLC
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers impressive scalability for large enterprises, with easy deployment and management, supporting both medium and large environments.
Sentiment score
7.7
Jamf Protect efficiently scales from small to enterprise users, managing large deployments easily and supporting future growth needs.
Sentiment score
7.3
Kaspersky Total Security is scalable, highly rated, and adaptable from small to large enterprises, though pricing increases with use.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I have found it capable of handling a growing number of macOS endpoints without significant operational challenges.
Lead Product Security Architect at a tech vendor with 1,001-5,000 employees
Jamf Protect is very scalable, enabling me to manage a large number of devices seamlessly and easily.
Project Manager at Wells Fargo
Jamf Protect handles scalability exceptionally well.
Systems Engineer at a consultancy with 51-200 employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is praised for stability and reliability, despite occasional minor issues and complex upgrade steps.
Sentiment score
9.0
Jamf Protect offers stable, reliable performance across macOS, with minimal impact and effective support resolving initial issues.
Sentiment score
7.6
Kaspersky Total Security is rated highly stable and reliable, effectively meeting user needs despite minor operational issues.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
In the alpha phase, we found out that it was taking twenty to thirty percent of CPU usage, and in some of the Macs, it was taking even more than seventy percent of CPU usage.
Endpoint Engineer Manager at a tech vendor with 10,001+ employees
The endpoint agent has generally performed well without causing noticeable impact on system performance, which is important from both a security and end-user perspective.
Lead Product Security Architect at a tech vendor with 1,001-5,000 employees
Jamf Protect is very stable, and I have not seen any downtime.
Project Manager at Wells Fargo
We have not experienced any issues with Kaspersky Total Security as we manage their entire IT infrastructure.
Owner at Maxpro Technologies
 

Room For Improvement

Cortex XDR requires better integration, reduced false positives, improved UI, enhanced configuration, reporting, and broader network detection support.
Jamf Protect needs better SIEM integration, onboarding, AI, support, UI, documentation, device support, alert management, and pricing.
Kaspersky Total Security users face challenges with encryption, performance, high pricing, and complex interface, seeking improved features and usability.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
There is no Windows or Android support, so expanding to Windows on that side would be beneficial.
Systems & Cloud Architect at a computer software company with 11-50 employees
If they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings.
Software Engineer at a tech vendor with 501-1,000 employees
Expanding out-of-the-box support for additional SIEMs.
Project Manager at Wells Fargo
The only area for improvement is the price, which is slightly high.
Proprietario at IL COMPUTER snc
The system can be demanding on resources, making devices busy when running the client application.
System Engineer at Kenera International Trading PLC
 

Setup Cost

Cortex XDR's pricing is flexible and cost-effective, considering its technology, with setup costs medium and negotiable for enterprises.
Jamf Protect is costly but justified by features and integration, offering bundled, cost-effective options alongside Jamf Pro.
Kaspersky Total Security offers competitive pricing for enterprises, covering five devices, with users finding it affordable and valuable.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
Jamf Protect includes a number of features that other EDR solutions charge additional fees for, such as compliance and device control.
Project Manager at Wells Fargo
The setup cost is low, depending on whether you deploy it via Jamf distributor or automatically.
Systems & Cloud Architect at a computer software company with 11-50 employees
There's no increase, but I still know the price is high, and it's worth the investment.
Server Administrator Coordinator at Cairo American College
The pricing for Kaspersky Total Security is quite affordable.
System Engineer at Kenera International Trading PLC
 

Valuable Features

Cortex XDR by Palo Alto Networks provides AI threat detection, seamless integration, automated responses, and scalable multi-layered protection.
Jamf Protect enhances macOS security with deep telemetry, real-time alerts, compliance automation, and seamless integration, maintaining efficient performance.
Kaspersky Total Security provides efficient, lightweight antivirus protection with advanced features, ensuring comprehensive security without system slowdown.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I assess Jamf Protect's endpoint telemetry data as enhancing our threat detection process a lot because without Jamf Protect, we would be unsafe at all.
Server Administrator Coordinator at Cairo American College
The behavior-based detection is particularly valuable because it focuses on suspicious activities rather than relying solely on malware signatures.
Lead Product Security Architect at a tech vendor with 1,001-5,000 employees
Using AI tools recently, Jamf Protect has positively impacted our organization because many AI tools have some security holes, so it is helping us to be safe while users are exploring AI tools.
Server Administrator Coordinator at Cairo American College
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
System Engineer at Kenera International Trading PLC
Kaspersky Total Security is a lightweight solution that does not slow down Windows.
Proprietario at IL COMPUTER snc
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
18
Ranking in other categories
AI Customer Experience Personalization (19th)
Kaspersky Small Office Secu...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of Jamf Protect is 0.8%, down from 0.9% compared to the previous year. The mindshare of Kaspersky Small Office Security is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Jamf Protect0.8%
Kaspersky Small Office Security1.1%
Other94.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Nick Rudman - PeerSpot reviewer
Project Manager at Wells Fargo
Security platform has reduced malware risk and has strengthened compliance for macOS endpoints
Jamf Protect provides multiple levels of telemetry collection, allowing me to select how sensitive I want to be on event triggers. Jamf Protect allows me to monitor against specific threat categories aligned to the MITRE ATT&CK framework. In addition to protection, I utilize Jamf Protect to monitor our endpoint compliance with the CIS critical security control baseline. If the environment is predominantly Apple based, Jamf Protect is a strong solution for providing EDR capabilities to endpoints. The detection capabilities are on par with other leading EDR tools, and it integrates well with Jamf MDM. The compliance telemetry, log forwarding, and USB device management included as part of Jamf Protect provide a good return on investment. Jamf Protect has had a positive impact on my organization, as it has been one of the best tools that protects against malware. It offers better detection of malware, reducing downtime and risk to our network by approximately 30 to 50 percent. Implementing it is straightforward, although there can be a steep learning curve in general, especially for less technical users. The competitive pricing included in the business package is great, and compliance with our security standards has been maintained.
Alessandro Spiandore - PeerSpot reviewer
Proprietario at IL COMPUTER snc
Long-term licensing has provided reliable lightweight protection for commercial customers and maintains strong performance without disrupting existing security tools
Kaspersky Total Security is a lightweight solution that does not slow down Windows. In many years of use for my customers, I have not had any broken software or other problems. Safe Money technology is available in the product, but I do not use it because my customers have other security solutions that intercept malware before Kaspersky on the firewall and networking firewall of LAN. I sell the various solutions of next generation, Optimum, and Advanced through MCP licensing.
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
University
12%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
11%
Outsourcing Company
11%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise14
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Jamf Protect?
My experience with pricing, setup cost, and licensing for Jamf Protect was fine, but I am not aware of the pricing si...
What needs improvement with Jamf Protect?
Overall, Jamf Protect is a strong product, but there are a few areas where it could be improved. First, I would like ...
What is your primary use case for Jamf Protect?
My primary use case for Jamf Protect is endpoint detection and response and threat monitoring for macOS devices. I us...
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing ...
What needs improvement with Kaspersky Total Security?
Kaspersky Total Security is perfect. The only area for improvement is the price, which is slightly high.
What is your primary use case for Kaspersky Total Security?
Kaspersky Total Security is used by my commercial customers for security purposes. I do not use parental control beca...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
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Find out what your peers are saying about Jamf Protect vs. Kaspersky Small Office Security and other solutions. Updated: June 2026.
904,680 professionals have used our research since 2012.