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Jira Align vs Targetprocess comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Jira Align increased productivity and efficiency despite concerns over cost versus benefits and occasional negative return on investment.
Sentiment score
9.1
Targetprocess boosts ROI by reducing costs, improving strategic alignment, enhancing collaboration, and accelerating planning and productivity.
The ability for teams to see what other teams are working on is excellent, allowing for faster collaboration.
Senior Software Engineer at GE
I have seen a return on investment through faster PI planning and backlog grooming, unified views across teams and portfolios, improved capacity planning, and forecasting.
Technical Lead at Cardinal Health
I have seen a return on investment with Targetprocess, including improvement in cycle time from 97 to 45 days by understanding the bottlenecks and flow improvements through visualization and tracking functionality.
Fleet Manager at UPS
 

Customer Service

Sentiment score
5.9
Jira Align's customer service is responsive and knowledgeable, though some users note occasional delays due to internal processes.
Sentiment score
8.7
Targetprocess support is praised for responsiveness and helpfulness, though availability varies; users rate it seven out of ten.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical Program Manager at Concentrix Catalyst
They have been very responsive and proactive.
Senior Software Engineer at GE
Targetprocess customer support is great and responsive.
Fleet Manager at UPS
The customer support for Targetprocess is one of the best
Technical Lead at Cardinal Health
 

Scalability Issues

Sentiment score
7.5
Jira Align is praised for scalability, seamless Jira integration, flexible licensing, but may challenge non-technical users and non-Jira tool integration.
Sentiment score
9.5
Targetprocess provides scalable solutions, efficiently handling large data sets and supporting growth, making it ideal for dynamic organizations.
It is very highly scalable because it can handle all my organization's growth easily.
Fleet Manager at UPS
Targetprocess is scalable because it handles even huge data sets easily while maintaining its performance, being fast and reliable.
Technical Lead at Cardinal Health
 

Stability Issues

Sentiment score
8.3
Jira Align is praised for stability, minimal downtime, and efficient performance, earning high ratings despite minor integration issues.
Sentiment score
8.7
Targetprocess is praised for its stable performance but may experience dashboard lag with large data sets.
Targetprocess is very stable, although when dealing with huge data sets, the dashboard seems to lag.
Technical Lead at Cardinal Health
 

Room For Improvement

Jira Align users seek better navigation, integration, customization, reporting, mobile access, clearer documentation, and more AI features.
Targetprocess struggles with high costs, AI limitations, and user interface issues, needing improved customer support and Power BI integration.
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data.
Fleet Manager at UPS
Dashboards with large data sets can cause performance lags or time-outs, and introducing more flexible, template-based RBAC configuration would be beneficial.
Technical Lead at Cardinal Health
The cost is somewhat high, especially for small organizations working on a tight budget.
Senior Software Engineer at AT&T
 

Setup Cost

Jira Align's pricing is often deemed costly, especially for smaller enterprises, affecting adoption decisions despite fair assessments.
Targetprocess pricing and setup receive mixed reviews; cost-effective for large teams, but expensive and challenging for smaller budgets.
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
The pricing, setup cost, and licensing of Targetprocess were cost-effective and relatively affordable.
Technical Lead at Cardinal Health
the cost is not very effective, especially for small organizations working on a tight budget
Senior Software Engineer at AT&T
The licensing cost is very affordable.
Fleet Manager at UPS
 

Valuable Features

Jira Align excels in user-friendly interface, customizable features, and reports, enhancing team collaboration and Agile integration.
Targetprocess enhances project management with customization, integrations, reporting, and visibility, improving agility and alignment with business outcomes.
We export most of what is in Jira to Power BI so we can run better reports.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Targetprocess has positively impacted our organization by reducing waste through maximizing integrations, allowing us to move away from manual rate management and tracking, enabling greater visibility to portfolio change management, and enabling us to become more data-driven.
Technical Lead at Cardinal Health
Targetprocess has positively impacted my organization by integrating seamlessly with AWS billing data for improved cost transparency.
Senior Software Engineer at AT&T
The reporting feature in Targetprocess provides a wide range of standard reports and has excellent ability to perform self-service reports for any needed scenario with slice and dice and filtering at all levels.
Senior Software Engineer at GE
 

Categories and Ranking

Jira Align
Ranking in Enterprise Agile Planning Tools
4th
Ranking in Value Stream Management Software
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Application Lifecycle Management (ALM) Suites (7th)
Targetprocess
Ranking in Enterprise Agile Planning Tools
8th
Ranking in Value Stream Management Software
5th
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Agile Planning Tools category, the mindshare of Jira Align is 4.4%, down from 5.0% compared to the previous year. The mindshare of Targetprocess is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
Jira Align4.4%
Targetprocess1.1%
Other94.5%
Enterprise Agile Planning Tools
 

Featured Reviews

JA
Technical Program Manager at Concentrix Catalyst
Everyone knows the tool and adapts swiftly, making teamwork efficient
Jira Align has become a standard in this industry, so everybody knows how to use it. Everybody knows Jira Align, so it is not hard to adapt to projects and customers. That is the aspect I appreciate the most. It is very scalable, and I appreciate that. Because it is a standard, as I mentioned, though not an official one, Jira Align is adapting to the latest approaches such as Scrum and Kanban. It is really easy to set up a project and start working with the team. Everybody knows Scrum, everybody knows Kanban, or a combination of both. That is the benefit I see, and the UI is very intuitive.
JasonLiu1 - PeerSpot reviewer
Senior Software Engineer at GE
Linking OKRs to financials has improved portfolio visibility and now drives faster agile delivery
Targetprocess offers several valuable features, including easy customization when required and ease of use for getting started, making it suitable for beginners. The reporting feature in Targetprocess provides a wide range of standard reports and has excellent ability to perform self-service reports for any needed scenario with slice and dice and filtering at all levels. Targetprocess is very easy to use. For beginners, screens and views are well-represented and easy to understand. Project portfolio management is easy, including budgeting, capacity planning, forecasting, and dashboards that are excellent. Targetprocess has positively impacted the organization, as visibility was a crucial deliverable. Agility health measures have increased by 30%. Feature cycle time, which is clearly measured across the ART, has improved by 50% over the past three years. The clearer and more effective measurable PI planning events are excellent, with the PI objectives achieved rate now at 80 to 90% versus 55% when starting. Measuring agility health and feature cycle time has been a fantastic part of the journey and growth, helping achieve high levels of maturity after years. Targetprocess was implemented early in the Agile journey and within six months, growth occurred with the tool, fundamentally assisting in configuring portfolios, understanding Agile ways and methodology, and allowing the creation of measures and reports much faster, fully integrated with Jira in a bi-directional way.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise17
No data available
 

Questions from the Community

What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
What is your experience regarding pricing and costs for Targetprocess?
Regarding pricing, setup cost, and licensing, Targetprocess is a bit expensive if it can be used by all team members, but for now, the price is manageable and cost-effective.
What needs improvement with Targetprocess?
One area for improvement in Targetprocess is that costing can become substantial when wanting to use it across all teams. A needed improvement in Targetprocess would be to build deeper AI functiona...
What is your primary use case for Targetprocess?
Targetprocess is leveraged to streamline workflows, manage resources efficiently, and ensure alignment with strategic objectives. A key feature is the ability to link OKRs directly to project finan...
 

Also Known As

AgileCraft
No data available
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
Vodafone, NHS, Infineon, Kone
Find out what your peers are saying about Jira Align vs. Targetprocess and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.