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Jive vs Kiteworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jive
Ranking in Enterprise Content Management
27th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (6th), Enterprise Social Software (8th), Knowledge Management Software (16th), Enterprise Intranet (3rd)
Kiteworks
Ranking in Enterprise Content Management
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Email Security (27th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of Jive is 1.3%, up from 0.3% compared to the previous year. The mindshare of Kiteworks is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Kiteworks1.4%
Jive1.3%
Other97.3%
Enterprise Content Management
 

Featured Reviews

GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jive-n offers the best curated experience of the social-based content for enterprises."
"Various business groups were able to collaborate effectively using this tool."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"The platform works well to collaborate with creating documents or media for a specific goal."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"We recently rebranded our organization and used this tool as our primary channel."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"Scalability is impressive."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
"I can identify from which region our users are uploading or downloading files."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
 

Cons

"The mobile app could be better."
"We had major performance issues when our user base went up."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"The search engine could be improved and also provide some kind of indexing."
"Stream activity could be better organized."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"Create a better way of adding users in bulk by email address."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"We have experienced some issues with stability due to bugs."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"File location could be improved."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
 

Pricing and Cost Advice

Information not available
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The price of Kiteworks is reasonable."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Construction Company
23%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
12%
Comms Service Provider
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Comparisons

 

Also Known As

Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
Accellion
 

Overview

 

Sample Customers

Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Jive vs. Kiteworks and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.