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JSCAPE by Redwood vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
14th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Kiteworks
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (17th), Email Security (26th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of August 2026, in the Managed File Transfer (MFT) category, the mindshare of JSCAPE by Redwood is 2.5%, down from 4.7% compared to the previous year. The mindshare of Kiteworks is 4.0%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Kiteworks4.0%
JSCAPE by Redwood2.5%
Other93.5%
Managed File Transfer (MFT)
 

Featured Reviews

Akshatha Ramesh - PeerSpot reviewer
Junior Business Analyst at EFI
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the standout features of this particular tool is its automation capabilities."
"It is easy to transfer large sets of files."
"The tool can transfer files of any size and type without any issue."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"The user interface feels easy to use."
"Valuable features include a comprehensive management UI and a strictly controlled managed file transfer."
"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"I can identify from which region our users are uploading or downloading files."
"It’s a great product that you should seriously consider and take the first step by training."
"As a file-sharing application, it's an absolute 10 out of 10."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
 

Cons

"The user interface (UI) could be improved."
"The initial setup is a bit hectic during the installation."
"Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."
"The FTP/S and ad-hoc techniques can further be automated."
"The user interface is something that has to be worked on."
"Providing initial guidance would help new users to understand the UI."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"File location could be improved."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"We have experienced some issues with stability due to bugs."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There is one particular thing that is a nuisance."
 

Pricing and Cost Advice

"The software is expensive compared to other vendors."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The price of Kiteworks is reasonable."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
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Top Industries

By visitors reading reviews
Educational Organization
8%
Performing Arts
8%
Manufacturing Company
7%
Financial Services Firm
7%
Financial Services Firm
12%
Government
10%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise35
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

Ask a question
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What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

No data available
Accellion
 

Overview

 

Sample Customers

BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about JSCAPE by Redwood vs. Kiteworks and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.