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Juniper Session Smart Router vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
587
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Juniper Session Smart Router
Ranking in Software Defined WAN (SD-WAN) Solutions
14th
Average Rating
8.4
Reviews Sentiment
4.2
Number of Reviews
5
Ranking in other categories
Routers (6th)
Prisma SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
WAN Edge (5th), Secure Access Service Edge (SASE) (9th)
 

Mindshare comparison

As of March 2026, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 12.3%, down from 20.0% compared to the previous year. The mindshare of Juniper Session Smart Router is 2.4%, down from 3.0% compared to the previous year. The mindshare of Prisma SD-WAN is 5.7%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate12.3%
Prisma SD-WAN5.7%
Juniper Session Smart Router2.4%
Other79.6%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Bashir Bashir - PeerSpot reviewer
IT Manager at Vegol
Real-time visibility has strengthened network control and supports long-term enterprise use
Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way. Otherwise, functionality-wise, I feel it is perfect. It is way high and expensive; that is why most of my clients on the lower end, I cannot suggest Juniper. It is too pricey. Of late, I am seeing them changing the interface; the UI is changing, and that is a good thing. But still, I feel you can standardize the syntax to be in line with the rest of them.
reviewer2706744 - PeerSpot reviewer
Cybersecurity Analyst at a government with 201-500 employees
Navigating documentation challenges leads to reduced incidents with strong setup
The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiGate IPS has an easy-to-use interface and configuration."
"The solution is stable."
"Before using this solution, we had so many problems accessing our resources because we don't have a lot of internet bandwidth. And by using application control and traffic shaping, we were able to manage user to quickly access services that are important. This tool has aided to the simplicity of our day-to-day management."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"The simplicity of the product is great. It's very easy to use, which is a compliment we get all the time in terms of feedback."
"I find that Fortinet FortiGate is pretty easy to use and integrated, offering many features in one box at a decent price compared to other enterprise vendors."
"Fortinet FortiGate is a very good next-generation firewall."
"Fortinet FortiGate saves a lot of time in expert hours from an expert engineer because the administration of the Fortinet FortiGate solution is easy, which may lead to fewer hours of an engineer spent on Fortinet FortiGate."
"For telecom companies, I think zero-trust segmentation is the way to go because if you allow anything that you do not understand, then it becomes a problem."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"As compared to the other major vendors in the SD-WAN market, such as VeloCloud, Cisco, and others, the tunnel-free and secure vector routing technology is its major USP, which gives plenty of room to discuss with the customer why IPSec from 1998 is a bit outdated."
"They provided us with a customized product according to our requirements."
"Customer service is very prompt."
"The solution is especially Session's smart, application-aware, AI-based."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"The dynamic routing in Prisma SD-WAN is high-speed and valuable because it quickly adjusts, so users do not realize the link is down."
"Prisma SD-WAN is recommended due to its comprehensive capabilities."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"The product's initial setup phase is straightforward."
"The solution allows our network to be self-healing in the event of a loss of connectivity between different locations."
 

Cons

"There is a need for enhancement with the signature management, improving the datasheet numbers, and scalability issues."
"One of the most important areas for improvement for Fortinet FortiGate is the limited resources for tests. I was limited to a few interfaces for one month, and it would be great if Fortinet could improve these features in their test versions."
"I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
"Fortinet FortiGate firewall is good, but other products like the switching part and all that fabric, in handling very audio-video traffic, sometimes it struggles on the switching part, but on the routing part, it is fine."
"In the past I encountered serious bug regarding SCTP and GTP supports."
"The security of Fortinet FortiGate could improve."
"Overall, the integration could be better."
"They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired."
"Regarding improvement, we still need to see what it can do."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
"Juniper Session Smart Router could be better in terms of software performance."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"It is widely known that Palo Alto is quite expensive. The licensing model is pretty expensive, which would be the only downside to Palo Alto, but regarding the features of the box, it does what it needs to do."
"The setup isn't completely straightforward, but it's manageable when you have proper knowledge."
"If Palo Alto could open the platform to manage other SD-WANs, it would be beneficial."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"If Palo Alto could open the platform to manage other SD-WANs, it would be beneficial."
 

Pricing and Cost Advice

"It is not the cheapest one, but its price is very competitive."
"Fortinet FortiGate is cost-efficient. Palo Alto is expensive, but Fortinet FortiGate is not."
"The solution is cheap."
"The solution is very expensive so pricing is rated a one out of ten."
"The price, in comparison to other products is very cheap."
"The product is expensive."
"This is not a cheap solution but it isn't expensive, either. It's a good solution for the right price."
"In the Asian economy in which we operate, FortiGate is expensive."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"Prisma SD-WAN is a pretty expensive solution."
"It is more expensive than Fortinet."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
20%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business360
Midsize Enterprise135
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Juniper Session Smart Router?
I did not find any problem with Juniper. Regarding improvement, we still need to see what it can do.
What is your primary use case for Juniper Session Smart Router?
We are using it as a DNG. This means all subscriber PPPoE sessions or ILS Smart VPN connections are terminated throug...
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
CloudGenix
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Revation Systems
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Juniper Session Smart Router vs. Prisma SD-WAN and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.