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Kaseya Traverse vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya Traverse
Ranking in Network Monitoring Software
56th
Ranking in Cloud Monitoring Software
32nd
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Network Monitoring Software
1st
Ranking in Cloud Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
107
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 12.3%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.
B Ahmed - PeerSpot reviewer
Enables seamless global client monitoring with reliable remote connectivity
I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"Automating processes is crucial for me, so the automation part stands out."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It's a simple and humble tool."
"The remote support and data collection features are great."
"It is a pretty stable solution...It is a pretty stable solution."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"Most of the features are pretty good and the solution is user friendly."
"The template system in Zabbix is very beneficial as it saves time in configuration."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"We have found that Zabbix is more easy to use than other applications."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Health and communication links availability."
"The solution allows for good integration with other products."
"It's one of the best products available."
 

Cons

"Reporting is tedious and not organized in the way customers expect."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"The tool needs to have some AI capabilities, which it lacks currently."
"Improvement is needed in making it cheaper."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"Reporting is a bit difficult."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Having a more customizable interface and dashboard would be an improvement."
"Zabbix technical support is sold separately."
"We had some scalability issues with a large number of nodes."
"The product could be more secure and more stable."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
"The performance reporting could be improved."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
 

Pricing and Cost Advice

"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
"It’s free of cost."
"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."
"There are no licenses."
"I use the tool's free version."
"Zabbix is a free solution but the support contact costs money."
"I was using the free, Community Edition."
"This solution is open-source and free to use."
"Its licensing is fair. It seems to be much cheaper than others."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
25%
Non Profit
10%
Wholesaler/Distributor
9%
Government
9%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
We didn't use the commercial version. We used the free version.
What needs improvement with Zabbix?
I think it's the best solution for monitoring. I don't know any better.
 

Comparisons

 

Overview

 

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Kaseya Traverse vs. Zabbix and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.