Kaseya Traverse vs Zabbix comparison

Read 107 Zabbix reviews

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95% willing to recommend

Kaseya Traverse

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Zabbix and Kaseya Traverse compete in the IT monitoring and management category. Zabbix seems to have the upper hand with a rich feature set and cost-effectiveness, although Traverse focuses on reducing complexity.

Features: Zabbix offers automated network and item discovery, customizable dashboards, and extensive integration with tools like Grafana. It supports VMware, SNMP, and IPMI monitoring. Kaseya Traverse is designed for straightforward setup and includes essential monitoring and remote support capabilities, along with IT stack visualization.

Room for Improvement: Zabbix could improve reporting, enhance user interface, and make the system easier for non-technical users. It also needs advanced prediction features and improved tool integration. Kaseya Traverse should focus on advanced reporting, AI functionalities, and better integration to reduce alert noise.

Ease of Deployment and Customer Service: Zabbix supports on-premises and hybrid cloud deployments, with strong community and optional paid support. It benefits organizations looking for cost-efficient solutions. Kaseya Traverse, supporting on-premises and cloud environments, offers structured customer service but may lack Zabbix’s flexibility.

Pricing and ROI: Zabbix provides high ROI with no licensing fees, focusing on implementation and optional support. Kaseya Traverse is priced on device monitoring and optional features, aiming to justify expenses with comprehensive IT management.

To learn more, read our detailed Kaseya Traverse vs. Zabbix Report (Updated: September 2025).

Kaseya Traverse vs. Zabbix

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

59th

Ranking in Cloud Monitoring Software

32nd

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Cloud Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

107

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, down from 0.3% compared to the previous year. The mindshare of Zabbix is 11.4%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	11.4%
Kaseya Traverse	0.3%
Other	88.3%

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Read full review

B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most of the features are pretty good and the solution is user friendly."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"It is a pretty stable solution...It is a pretty stable solution."

"It's a simple and humble tool."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"The remote support and data collection features are great."

"Automating processes is crucial for me, so the automation part stands out."

More Kaseya Traverse pros

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"The initial setup was not complex."

"The most valuable function for me is the auto-discovery of interfaces in devices. When you integrate devices into the tool, it automatically finds the interfaces, which is very helpful for my job. Integration and configuration run smoothly in my experience with Juniper and Aruba devices."

"There is less computing power needed for scaling."

"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."

"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"We have found that Zabbix is more easy to use than other applications."

More Zabbix pros

Cons

"Reporting is tedious and not organized in the way customers expect."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"The tool needs to have some AI capabilities, which it lacks currently."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Reporting is a bit difficult."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

More Kaseya Traverse cons

"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."

"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."

More Zabbix cons

Pricing and Cost Advice

"The solution is not cheap, but it is not too expensive."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"I use the tool's free version."

"We’re using the free version, which covers all our current needs."

"My manager is very happy because it doesn't cost anything."

"We purchased Zabbix for a good price, including support"

"Zabbix is a free solution but the support contact costs money."

"It is worth every cent to pay or even study to do your own installation."

"This solution is completely open-source, so it is quite affordable."

"There are no licenses."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

26%

Wholesaler/Distributor

10%

Government

Non Profit

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	53
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

What needs improvement with Kaseya Traverse?

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

If you want to save costs, you can use Zabbix.

What needs improvement with Zabbix?

The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...

PRTG Network Monitor vs Kaseya Traverse

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Product Reports

Kaseya Traverse

Download Kaseya Traverse product report

Download Zabbix product report

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Kaseya Traverse vs. Zabbix