Kaseya Traverse vs Zabbix comparison

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Kaseya Traverse

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Executive SummaryUpdated on Oct 10, 2024

Zabbix and Kaseya Traverse compete in the IT monitoring and management category. Zabbix seems to have the upper hand with a rich feature set and cost-effectiveness, although Traverse focuses on reducing complexity.

Features: Zabbix offers automated network and item discovery, customizable dashboards, and extensive integration with tools like Grafana. It supports VMware, SNMP, and IPMI monitoring. Kaseya Traverse is designed for straightforward setup and includes essential monitoring and remote support capabilities, along with IT stack visualization.

Room for Improvement: Zabbix could improve reporting, enhance user interface, and make the system easier for non-technical users. It also needs advanced prediction features and improved tool integration. Kaseya Traverse should focus on advanced reporting, AI functionalities, and better integration to reduce alert noise.

Ease of Deployment and Customer Service: Zabbix supports on-premises and hybrid cloud deployments, with strong community and optional paid support. It benefits organizations looking for cost-efficient solutions. Kaseya Traverse, supporting on-premises and cloud environments, offers structured customer service but may lack Zabbix’s flexibility.

Pricing and ROI: Zabbix provides high ROI with no licensing fees, focusing on implementation and optional support. Kaseya Traverse is priced on device monitoring and optional features, aiming to justify expenses with comprehensive IT management.

To learn more, read our detailed Kaseya Traverse vs. Zabbix Report (Updated: May 2025).

Kaseya Traverse vs. Zabbix

May 2025

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Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

68th

Ranking in Cloud Monitoring Software

37th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Cloud Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 12.7%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most of the features are pretty good and the solution is user friendly."

"It is a pretty stable solution...It is a pretty stable solution."

"The remote support and data collection features are great."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"It's a simple and humble tool."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

More Kaseya Traverse pros

"It has good graphs of what is going on within the operating system."

"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."

"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."

"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."

"The calculations part is the most valuable."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."

"The most valuable feature is the support for monitoring Cisco switches."

More Zabbix pros

Cons

"Reporting is a bit difficult."

"The tool needs to have some AI capabilities, which it lacks currently."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"Improvement is needed in making it cheaper."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Reporting is tedious and not organized in the way customers expect."

More Kaseya Traverse cons

"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."

"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."

"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."

"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."

"If you want to use all of the features then you have to pay a licensing fee."

"The solution needs to add remote features."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

More Zabbix cons

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"Zabbix is an open-source tool, and it's free to use."

"It is worth every cent to pay or even study to do your own installation."

"This is an open-source solution that can be used free of charge."

"We’re using the free version, which covers all our current needs."

"The tool's licensing costs are yearly."

"There is no license but we need to pay for support."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

10%

Non Profit

Wholesaler/Distributor

Computer Software Company

15%

Educational Organization

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

What needs improvement with Kaseya Traverse?

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

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Compared 3% of the time

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Product Reports

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Kaseya Traverse

June 2025

Download Zabbix product report

June 2025

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba