Kaseya VSA and Scalefusion are both widely used IT management solutions. Scalefusion seems to hold an advantage for those prioritizing mobile device management due to its user-friendly nature and competitive pricing.
Features: Kaseya VSA's valuable features include robust automation options, remote monitoring, and comprehensive reporting tools. Scalefusion stands out with its strong mobile device management, user-friendly policy application, and secure data handling.
Room for Improvement: Users suggest Kaseya VSA could benefit from a more intuitive design, fewer technical glitches, and improved user interface. Scalefusion users point out the need for more advanced customization options, better integration with third-party apps, and enhanced reporting features.
Ease of Deployment and Customer Service: Kaseya VSA users report a more challenging deployment process, requiring significant time and technical knowledge, while also appreciating responsive customer service. Scalefusion is noted for its straightforward and quick deployment, with users praising its supportive customer service.
Pricing and ROI: Kaseya VSA's setup costs are considered high, leading to mixed feelings about its ROI. However, its extensive features can justify the investment for some users. Scalefusion offers competitive pricing with a strong ROI, particularly for businesses prioritizing mobile device management.
| Product | Market Share (%) |
|---|---|
| Kaseya VSA | 5.8% |
| Scalefusion | 1.1% |
| Other | 93.1% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.
VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
Kaseya VSA Features
Kaseya VSA has many valuable key features. Some of the most useful ones include:
Kaseya VSA Benefits
There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.
A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.
PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
Scalefusion is a leading Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet.
Ambitious companies around the world trust Scalefusion MDM to secure and manage endpoints including smartphones, tablets, laptops, rugged devices, POS, and digital signages. Our mission is to make Device Management simple and effortless along with providing world-class customer support.
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