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Kaseya VSA vs SuperOps.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya VSA
Ranking in Remote Monitoring and Management (RMM)
2nd
Ranking in Patch Management
10th
Average Rating
7.6
Reviews Sentiment
4.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
SuperOps.ai
Ranking in Remote Monitoring and Management (RMM)
11th
Ranking in Patch Management
22nd
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Kaseya VSA is 13.8%, up from 9.0% compared to the previous year. The mindshare of SuperOps.ai is 3.5%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
Kaseya VSA13.8%
SuperOps.ai3.5%
Other82.7%
Remote Monitoring and Management (RMM)
 

Featured Reviews

FN
Senior Manager at dinCloud, Inc.
Lightweight tool aids in remote management but needs better support
Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…
Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of access and ease of use was great."
"The product is quite affordable compared to other RMM solutions on the market and we only have a few complaints."
"The remote support is the most valuable aspect of the solution."
"Thus far, we are quite satisfied with the product's capabilities overall."
"Kaseya VSA makes it easier for me to use, especially with the ability to control everything from the console."
"Patch management was very useful."
"The training that we received was quite good."
"The patching is very efficient and we can rely on the alerts that we receive."
"The customer service and support are very good."
 

Cons

"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"The network monitoring module today is not the best one."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"Setting up VSA is difficult. I'm still not done configuring it."
"It's very difficult to update the third-party software on every device."
"I would like to see improved virtual infrastructure management."
"I found some issues when I integrated the accounting software with Xero."
 

Pricing and Cost Advice

"The solution is robust and the price is good for the features that are provided."
"We were looking at a price of $22.50 cents per user."
"It is, in my opinion, competitive in the market. It is determined by the number of users and licenses needed. Depending on the license count of users, the price ranges from $10 to $80 USD."
"The pricing is quite good and we are satisfied with it."
"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."
"Customers purchase the solutions because it is priced well. There are additional services that have an additional cost."
"It is affordable."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Educational Organization
7%
Outsourcing Company
7%
Real Estate/Law Firm
7%
Performing Arts
10%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise4
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Kaseya VSA?
So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...
What is your primary use case for Kaseya VSA?
I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.
What advice do you have for others considering Kaseya VSA?
I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.
What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
 

Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Information Not Available
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: May 2026.
893,244 professionals have used our research since 2012.