N-able N-sight Remote Monitoring & Management vs SuperOps.ai comparison

N-able and SuperOps.ai are both solutions in the Remote Monitoring and Management (RMM) category. N-able is ranked #9 with an average rating of 10.0, while SuperOps.ai is ranked #11 with an average rating of 7.0. N-able holds a 4.5% mindshare in RMM, compared to SuperOps.ai’s 3.7% mindshare. Additionally, 92% of N-able users are willing to recommend the solution, compared to 100% of SuperOps.ai users who would recommend it.

N-able N-sight Remote Monit...

Read 16 N-able N-sight Remote Monitoring & Management reviews

960 Views
730 Comparison Views

92% willing to recommend

SuperOps.ai

Read 1 SuperOps.ai review

567 Views
476 Comparison Views

100% willing to recommend

N-able N-sight Remote Monit...

SuperOps.ai

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between N-able N-sight Remote Monitoring & Management and SuperOps.ai based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: July 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SuperOps.ai

Ranking in Remote Monitoring and Management (RMM)

11th

Average Rating

7.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Patch Management (21st)

Mindshare comparison

As of August 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-sight Remote Monitoring & Management is 4.5%, down from 5.6% compared to the previous year. The mindshare of SuperOps.ai is 3.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Daniel Gombe

Chief Executive Officer at SOIT Business Solutions

Remote management and incident handling have improved with customizable alerts and efficient patch management

The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.

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Pradip Dey

Chief Solution Architect at Express Systems Limited (ESL)

Monitoring tool, user-friendly and interactive but experienced an issue with integration

The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."

"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."

More N-able N-sight Remote Monitoring & Management pros

"The customer service and support are very good."

Cons

"It would be great if the pricing model could be improved and the solution was more affordable."

"The solutions could improve by adding more features."

"The SentinelOne integration is not great."

"Additionally, N-sight has an anti-human device manager, but it is only for Apple iOS devices, not for Android."

"The patch management of the solution could improve."

"There are disconnection issues sometimes."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."

More N-able N-sight Remote Monitoring & Management cons

"I found some issues when I integrated the accounting software with Xero."

Pricing and Cost Advice

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"The solution is not very expensive."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"It's expensive and out of our budget."

"There is a license required for this solution."

"The product is fairly priced."

"It is affordable."

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Top Industries

By visitors reading reviews

Comms Service Provider

14%

Computer Software Company

13%

Performing Arts

11%

Outsourcing Company

Computer Software Company

17%

Performing Arts

11%

Educational Organization

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

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What is your primary use case for N-able Remote Monitoring & Management?

I offer remote support for customers through both remote and on-site services. It's a hybrid approach, and the tools that I use to monitor their systems are all included within the RMM application.

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What needs improvement with N-able Remote Monitoring & Management?

I haven't seen any areas for improvement yet. I'm not sure if they've added AI to their system, which could be beneficial. AI could be applicable in the product to check server issues, find solutio...

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What is your experience regarding pricing and costs for SuperOps.ai?

I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.

See all answers

What needs improvement with SuperOps.ai?

I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...

See all answers

What is your primary use case for SuperOps.ai?

We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.

See all answers

Comparisons

Datto Remote Monitoring and Management vs N-able N-sight Remote Monitoring & Management

Compared 35% of the time

Kaseya VSA vs N-able N-sight Remote Monitoring & Management

Compared 18% of the time

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 16% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

More N-able N-sight Remote Monitoring & Management Competitors

Kaseya VSA vs SuperOps.ai

Compared 45% of the time

NinjaOne vs SuperOps.ai

Compared 21% of the time

Atera vs SuperOps.ai

Compared 15% of the time

ConnectWise RMM vs SuperOps.ai

Compared 8% of the time

More SuperOps.ai Competitors

Product Reports

Buyer's Guide

N-able N-sight Remote Monitoring & Management

August 2025

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

Download SuperOps.ai product report

Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

No data available

Overview

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able

SuperOps.ai offers an IT management platform catering to the demands of modern IT organizations, streamlining operations with its efficient tools and functionalities.

SuperOps.ai is designed to enhance operational efficiency for IT teams by providing an integrated suite of tools focused on automation, monitoring, and service management. It helps users manage IT assets, automate repetitive tasks, and streamline service desk operations. Its intuitive interface and robust functionality meet the needs of IT professionals seeking to improve workflow and productivity. Room for improvement includes expanding customization options to better align with user preferences.

What are the standout features of SuperOps.ai?

Integrated IT Asset Management: Centralizes asset information for easy access and management.
Service Desk Automation: Simplifies ticket handling with automated workflows and notifications.
Remote Monitoring: Allows proactive monitoring of systems to ensure optimal performance.
User Collaboration Tools: Enhances team communication and project collaboration.

What ROI can users expect when using SuperOps.ai?

Increased Efficiency: Automated workflows reduce manual intervention, saving time.
Improved Asset Visibility: Centralized asset data aids in making informed decisions.
Higher Productivity: Streamlined processes enhance team output.
Enhanced Monitoring: Early detection of issues prevents potential downtime.

SuperOps.ai is implemented across industries such as IT services, consulting, and various sectors needing robust IT management. By catering to specific industry needs, it provides professionals with tailored tools to resolve IT challenges effectively.

SuperOps.ai

Sample Customers

NetSys Network Systems

Information Not Available

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

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