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LogMeIn Central vs SuperOps.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Ranking in Remote Monitoring and Management (RMM)
15th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SuperOps.ai
Ranking in Remote Monitoring and Management (RMM)
13th
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Patch Management (20th)
 

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.7%, up from 3.1% compared to the previous year. The mindshare of SuperOps.ai is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
SuperOps.ai2.9%
LogMeIn Central3.7%
Other93.4%
Remote Monitoring and Management (RMM)
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you need unattended access, then LogMeIn; I haven't found anything better."
"Using the product, we provide a quicker response when supporting customers.​"
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"It allows you to transfer along with many other functions."
"Remote access, we can remote access our clients, the workstation servers."
"I like being able to dial in and transfer files for updates."
"It's easy to install, and it's robust and secure."
"The customer service and support are very good."
 

Cons

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"It's not really a true RMM product but more of just a remote access."
"The solution is expensive as hell."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"The price. I complain about it all the time."
"While I am not in charge of the finances, I do know that the solution is expensive as hell."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"They should provide intermediate device limit options for the users."
"I found some issues when I integrated the accounting software with Xero."
 

Pricing and Cost Advice

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"Coming from where it was free, it's getting to be expensive."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"The solution's price is reasonable."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It is affordable."
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Top Industries

By visitors reading reviews
Construction Company
16%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
7%
Outsourcing Company
11%
Performing Arts
10%
Healthcare Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
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Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: July 2026.
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