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LogMeIn Central vs SuperOps.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Ranking in Remote Monitoring and Management (RMM)
15th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SuperOps.ai
Ranking in Remote Monitoring and Management (RMM)
12th
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Patch Management (22nd)
 

Mindshare comparison

As of June 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.3%, down from 4.3% compared to the previous year. The mindshare of SuperOps.ai is 3.4%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
SuperOps.ai3.4%
LogMeIn Central3.3%
Other93.3%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"The initial setup was very easy."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"The alerts are helpful."
"The customer service and support are very good."
 

Cons

"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"While I am not in charge of the finances, I do know that the solution is expensive as hell."
"It's not really a true RMM product but more of just a remote access."
"I found some issues when I integrated the accounting software with Xero."
 

Pricing and Cost Advice

"It really is an expensive product for me.​"
"Coming from where it was free, it's getting to be expensive."
"The solution's price is reasonable."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"It is affordable."
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Top Industries

By visitors reading reviews
Construction Company
14%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Outsourcing Company
12%
Performing Arts
11%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Information Not Available
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: June 2026.
900,644 professionals have used our research since 2012.