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Kaspersky Cybersecurity Services vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Cybersecurity Ser...
Ranking in Managed Security Services Providers (MSSP)
15th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
2nd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of April 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Kaspersky Cybersecurity Services is 1.8%, down from 2.7% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 7.5%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP)
 

Featured Reviews

SB
Plenty of functionality, scans are quick, and light on resources
Kaspersky Cybersecurity Services can improve browsing security. When I'm browsing some sites, they don't allow the solution to open which would keep it secure. There's an issue with the secure mode, which they put on browsers, such as IE, Edge, or Firefox. In an upcoming release, Kaspersky Cybersecurity Services should add Siddhartha: multi-factor authentication. We then will not need to use the feature from somewhere else, such as Okta. Additionally, there is room for the solution to mature because of how threats are evolving, such as DDoS attacks, they need to learn how to cope.
Tom Kar - PeerSpot reviewer
Has a user-friendly setup process, but its query language needs improvement
The product has valuable features for the EDR section. We can easily isolate affected machines in the network. It helps us prevent the spreading of malware or ransomware further Secureworks Taegis ManagedXDR's query language and stability need improvement. Additionally, its price could be better…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Kaspersky Cybersecurity Services are the light use of resources, plenty of functionality and scans are quick."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The solution definitely made us way more aware of the possibilities out there."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"We can easily isolate affected machines in the network."
"The most valuable feature is the fast alerting and response time."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"There are some patent pending detectors within the platform that provides a lot of value."
 

Cons

"Kaspersky Cybersecurity Services can improve browsing security. When I'm browsing some sites, they don't allow the solution to open which would keep it secure. There's an issue with the secure mode, which they put on browsers, such as IE, Edge, or Firefox."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Dell Secureworks could improve its integration with other third-party solutions."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The deployment could definitely be improved."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
 

Pricing and Cost Advice

"The cost of Kaspersky Cybersecurity Services is good. If you buy a subscription it can extend to some of your other devices."
"The Red Cloak agent is free."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The pricing of Dell Secureworks is very reasonable."
"It is expensive but there is no better product than this."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
23%
Manufacturing Company
8%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it'...
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Novolipetsk Steel
RICOH, Owens and Minor
Find out what your peers are saying about Check Point Software Technologies, Secureworks, Ace Cloud Hosting and others in Managed Security Services Providers (MSSP). Updated: January 2025.
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