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Kaspersky Security for Internet Gateway vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Security for Inte...
Ranking in Email Security
30th
Ranking in Anti-Malware Tools
37th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
Advanced Threat Protection (ATP) (30th), Secure Email Gateway (SEG) (11th)
TitanHQ SpamTitan
Ranking in Email Security
18th
Ranking in Anti-Malware Tools
21st
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Office 365 Protection (5th)
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of Kaspersky Security for Internet Gateway is 0.3%, up from 0.0% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
TitanHQ SpamTitan1.5%
Kaspersky Security for Internet Gateway0.3%
Other98.2%
Email Security
 

Featured Reviews

reviewer2736225 - PeerSpot reviewer
Program Manager at a outsourcing company with 51-200 employees
Effective threat protection with room for cost and usability improvements
There are some drawbacks that I would mention. To be frank, enterprises always look for cost benefits, so Kaspersky could implement some price benefits. Additionally, regarding know-how, if I am an experienced person it's fine, but when someone novice is working with it, they need information about why certain actions are required. Security is a field that is very vast, and implications are not known to everyone. In future updates, a quick walk-through and know-how features would be beneficial, such as information text at relevant places. This will increase usability. Feature-wise, an impact analysis would be a really good addition.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The password thing is very good, and the overall URL protection."
"The most valuable features of the solution are the antivirus and child protection features."
"The most valuable feature of Kaspersky Security for Internet Gateway is the antivirus."
"The most valuable aspect for me is the user-friendly interface."
"When it comes to threat detection, it is very strict with file downloads and uploads. It sends reports and quarantines suspicious files."
"I would recommend it to others as it's easy to use."
"The most valuable features of this solution are its ease of use and operation efficiency."
"Kaspersky Security for Internet Gateway has positively impacted our organization by helping us control unwanted attacks and limiting our exposure to risks."
"Even though our organization is small, and the number of accounts that we protect with SpamTitan is small, the value that it offers is very great."
"I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."
"They have amazing tech support."
"We have definitely seen a return on our investment from using this product, as it's been very profitable because of how many users we have and it also saves us time because it frees the help desk staff to get other jobs done."
"TitanHQ is phenomenal."
"The key differentiator of TitanHQ for its partners is the Sandboxing Service. The email filtering will open up any attachments and run them through two antivirus sandboxes before they reach you. You can pretty much guarantee there's not going to be a virus in them. I've not seen anyone else do that."
"It provides security for the communication between the sender and receiver. It does the encryption perfectly. We ensure that emails are sent without any security breaches. The spam catch rate at the moment is almost 100%."
"In summary, this is an awesome system."
 

Cons

"The customer support of the product is an area with shortcomings where improvements are required."
"In different locations, they're priced differently, but that's mainly marketing rather than the product features."
"I believe the absence of a procedure is the main issue."
"It might be helpful to have notifications on mobile devices, especially if the same browser profile is used on both mobile and laptop."
"There is room for improvement in terms of the pricing."
"When I do a configuration, I do not know what implication it will have downstream."
"The initial setup of Kaspersky Security for Internet Gateway is complex. The full deployment took approximately two weeks."
"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily."
"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"It works when it wants to, it doesn't want, it doesn't work."
"The admin management portal needs a facelift. I've asked them for a way to authenticate admins of the organizations that want to admin the SpamTitan product itself. Adding additional management security would be a great feature. There are a few tiny improvements they could also make. For instance, the GUI itself is a little outdated, and it could be more user friendly. The same goes for ArcTitan. It's got a horrible GUI that's worse than SpamTitan. It also could use that authentication mechanism upgrade as well. I would also suggest combining the two products into one control panel. ."
"There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that."
"The setup was a little difficult, but they did have people who helped me so I eventually got there. They had a change and my IT people had to do some stuff. There was something about pointers. I don't remember the details where we had a little trouble, but they were changing some things around."
 

Pricing and Cost Advice

"The cost is relatively high, and as a licensed product, there are restrictions on the number of users permitted per license."
"I am okay with the pricing."
"It is expensive."
"I would rate the pricing a seven out of ten, with ten being very expensive and one being cheap. It's neither too cheap nor too expensive."
"Personal computer licenses can be expensive if you were to scale the solution extensively. However, large companies will most likely use Endpoint solutions and not this one."
"I rate the product's price an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"They have different packages, services, or products that they sell. I would recommend it for small businesses to larger organizations, even enterprises, but not individuals."
"The pricing model was one of the reasons that we selected it. The solution was very effective at what it did and it was very cost-effective. My client saved in the 30% to 40% range by installing it, so the pricing is competitive."
"I don't deal with pricing. In terms of licensing, the last I heard was that the licensing for users in SpamTitan isn't fully functioning because of some integration issues with Microsoft. I know we have more than 20% on our licensing at the moment, but the way the licensing is supposed to run makes a lot of sense for us. We are looking forward to that part getting implemented correctly."
"We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
"The pricing and licensing have been very fair. I can't complain."
"The pricing is ideal. A lot of other anti-spams are integrated in Exchange, counting technical mailboxes that are not sending any emails outside. So, they are not scanned and only for internal communication. SpamTitan only counts the emails that it scans. This is one of the best licensing models that I saw for anti-spam solutions because it is counting dynamically the number of emails that senders are sending. It counts these uniquely by week. It provides a very realistic picture. This is very useful because we are not counting the emails doing inbound or outbound notifications from our company."
"Cloud-based solutions charge per mailbox, which isn't ideal sometimes. A company could have 300 total mailboxes and only 50 in regular use, but they would have to pay the same for all of them. I want a cloud-based solution that gives a price based on the volume of email traffic."
"The price and the licensing are fair, allowing us to make a margin on the product. We paid a one-time fee for the sandboxing feature; apart from that, it's just the standard licensing."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Construction Company
12%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
14%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Kaspersky Security for Internet Gateway?
Regarding pricing, I'll be exactly on the brink, neither for it nor against it because being a small company, it's a slightly pricey solution. However, considering the advantages they bring, we are...
What is your primary use case for Kaspersky Security for Internet Gateway?
We work with a cloud solution. The product that we use is developed as a SaaS model. In this case, we work with AWS as our cloud provider. We use a public cloud. The tool is good, but they need to ...
What advice do you have for others considering Kaspersky Security for Internet Gateway?
That's a very generic feedback. I would not have much information about threat intelligence metrics through Kaspersky Security for Internet Gateway because I've not been monitoring it for quite som...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
 

Overview

 

Sample Customers

Tael, Insolar, Goods.ru, Republic of Serbia
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Kaspersky Security for Internet Gateway vs. TitanHQ SpamTitan and other solutions. Updated: October 2026.
920,939 professionals have used our research since 2012.