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Kaspersky Total Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Total Security offers strong protection and can provide up to 250% ROI and 60% cost reduction for businesses.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
 

Customer Service

Sentiment score
4.5
Kaspersky Total Security offers effective technical support, with users generally satisfied and infrequently needing assistance due to software comfort.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
I rate them an eight out of ten for their support in deploying Total Security.
 

Scalability Issues

Sentiment score
7.2
Kaspersky Total Security is praised for scalability and adaptability, supporting large organizations effectively despite potential high pricing.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
7.5
Kaspersky Total Security is stable and reliable, with rare issues like system freezes, rating 8-10 for stability.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
We have not experienced any issues with Kaspersky Total Security as we manage their entire IT infrastructure.
 

Room For Improvement

Kaspersky Total Security requires improvements in encryption, stability, user-friendliness, resource demand, pricing, and security features for better overall performance.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
The system can be demanding on resources, making devices busy when running the client application.
 

Setup Cost

Kaspersky Total Security offers competitive pricing perceived as moderate, with a five-user annual bundle starting at $30-$35.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
The pricing for Kaspersky Total Security is quite affordable.
 

Valuable Features

Kaspersky Total Security offers real-time threat detection, machine learning, and efficient protection without slowing systems, ensuring robust security.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
 

Categories and Ranking

Kaspersky Total Security
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
Cloud Backup (12th), SSL VPN (6th)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Total Security is 1.0%, up from 0.4% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashford Asante - PeerSpot reviewer
A tool with an easy initial setup phase that can be centrally managed by users
What needs to be improved is what my company sends to Kaspersky's team when we are working with it, and then they work on it, which is why we always have updates to take care of the bugs and all those things. You can't have one thing in the solution that needs to be improved. The solution is affordable. For the solution itself, while you are working with it, you come across stuff, that Kaspersky's network helps you deal with since you can send your stuff to Kaspersky's team, and they have access to certain reports, and based on the reports and what what are we doing, the solution is always worked on, so that it can be made the best and efficient application. On a daily basis, the tool is being improved, and I am okay with it. Kaspersky Endpoint Security for Business Select is automated. The cloud application for Kaspersky is automated. For the solution needed for individual systems, Kaspersky provides you with a platform that provides internet security. With Kaspersky, you have a platform that allows you to access www.kaspersky.com and see the systems that you have worked on in the past. If you need to do anything with your individual machines indirectly, you can manage it through a centralized system. The solution's automation capabilities is an area where certain improvements are required.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
9%
University
7%
Manufacturing Company
7%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Total Security?
I am satisfied with the solution's security features because we have been using it for years.
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing fees are included.
What needs improvement with Kaspersky Total Security?
The system can be demanding on resources, making devices busy when running the client application. It would be beneficial if the resource usage could be reduced to lessen the burden on devices.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Kaspersky Total Security vs. Norton Small Business and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.