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Kaspersky Total Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Total Security users report a 250% return, improved data security, and reduced costs by 60%, aiding audits.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
System Engineer at Kenera International Trading PLC
 

Customer Service

Sentiment score
6.0
Kaspersky Total Security's customer service is highly rated, with effective issue resolution and valued technical support for deployment.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
I rate them an eight out of ten for their support in deploying Total Security.
System Engineer at Kenera International Trading PLC
 

Scalability Issues

Sentiment score
7.3
Kaspersky Total Security is highly scalable, adaptable for any organization size, with excellent ratings despite potential pricing concerns.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
7.6
Kaspersky Total Security is praised for stability and reliability, with minor technical challenges noted, maintaining a strong reputation.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
We have not experienced any issues with Kaspersky Total Security as we manage their entire IT infrastructure.
Owner at Maxpro Technologies
 

Room For Improvement

Kaspersky Total Security needs improvements in encryption, interface, performance, pricing, and additional features for enhanced effectiveness and efficiency.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
The only area for improvement is the price, which is slightly high.
Proprietario at IL COMPUTER snc
The system can be demanding on resources, making devices busy when running the client application.
System Engineer at Kenera International Trading PLC
 

Setup Cost

Enterprise users consider Kaspersky Total Security affordable for up to five devices, offering competitive pricing and robust security.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
The pricing for Kaspersky Total Security is quite affordable.
System Engineer at Kenera International Trading PLC
 

Valuable Features

Kaspersky Total Security offers cost-effective, reliable threat detection, intuitive management, and robust endpoint protection without slowing systems.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
System Engineer at Kenera International Trading PLC
Kaspersky Total Security is a lightweight solution that does not slow down Windows.
Proprietario at IL COMPUTER snc
 

Categories and Ranking

Kaspersky Total Security
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (43rd), SSL VPN (12th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Total Security is 1.3%, up from 0.7% compared to the previous year. The mindshare of Norton Small Business is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Kaspersky Total Security1.3%
Norton Small Business1.9%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Alessandro Spiandore - PeerSpot reviewer
Proprietario at IL COMPUTER snc
Long-term licensing has provided reliable lightweight protection for commercial customers and maintains strong performance without disrupting existing security tools
Kaspersky Total Security is a lightweight solution that does not slow down Windows. In many years of use for my customers, I have not had any broken software or other problems. Safe Money technology is available in the product, but I do not use it because my customers have other security solutions that intercept malware before Kaspersky on the firewall and networking firewall of LAN. I sell the various solutions of next generation, Optimum, and Advanced through MCP licensing.
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
10%
Outsourcing Company
7%
University
7%
Comms Service Provider
10%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about Kaspersky Total Security?
I am satisfied with the solution's security features because we have been using it for years.
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing fees are included.
What needs improvement with Kaspersky Total Security?
Kaspersky Total Security is perfect. The only area for improvement is the price, which is slightly high.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Kaspersky Total Security vs. Norton Small Business and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.