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Kentik vs NETSCOUT InfiniStreamNG comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
13th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (7th)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
72nd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.6%, up from 0.9% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.6%
NETSCOUT InfiniStreamNG0.6%
Other97.8%
Network Monitoring Software
 

Featured Reviews

Gcecilio - PeerSpot reviewer
Network Engineer at a media company with 51-200 employees
Traffic insights have reduced transit costs and support secure, direct connections with providers
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest thing Kentik has given us is the amount of visibility we have into our own network now and knowing what's going on at a given time."
"Good NetFlow visualization and analysis tools are valuable to anybody who needs to understand the traffic that flows in and out the network."
"Kentik has positively impacted the organization by providing greater control over certain subjects and enabling monitoring of current traffic."
"Kentik answers the flow question: what are my flows, where are they are going, and what can I do to better optimize my connectivity."
"Overall, the ease of use and the fact that it meets client expectations are major positives."
"In terms of overall vendor partnership, I'd give Kentik a nine out of 10; they're right up there as one of my best partners to work with, amongst all the contracts that I own, and they're very customer-centric, always available, with nothing too small or too big that I can't ask them to help with, and they seem to be willing and able to jump in no matter what."
"Monitoring operational efficiency is easy."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"This solution has cut our overall troubleshooting time, sometimes going down to a few hours over what might have taken one to two days to fully troubleshoot an issue, and it has helped to increase our application uptime as we try to keep the five nines."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"We are attracting customers in good sized numbers as we advertise and market this solution."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
"Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"An issue that used to take days is now fixed within minutes to an hour."
"We use it for monitoring whenever we update a new circuit or site."
 

Cons

"Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"I would like to see more granular user and security rights."
"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."
"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."
"It also detects anomalies proactively, but the same is not so true when it comes to real network problems, since they tend to just happen."
"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."
"Kentik can be improved by enhancing the alerting system, especially the way templates work and the hierarchy of these alerts."
"It can be scalable. It just costs too much."
"It's not able to communicate with our probes."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."
"I would like to see an improved level of stitching between IPs."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
 

Pricing and Cost Advice

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"The tool is cheaply priced."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"The price is a little high."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"This product could be cheaper."
"I would like it to be more scalable with less spend."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Financial Services Firm
12%
Media Company
9%
Construction Company
8%
Outsourcing Company
15%
Manufacturing Company
12%
Construction Company
12%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing mode...
What needs improvement with Kentik?
Kentik can be improved by enhancing the alerting system, especially the way templates work and the hierarchy of these alerts.
What is your primary use case for Kentik?
My main use case for Kentik is as a network monitoring system and flow analysis tool. A specific example of how I use Kentik for network monitoring is monitoring devices or services that go down an...
Ask a question
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Also Known As

No data available
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
U.S. Department of Defense
Find out what your peers are saying about Kentik vs. NETSCOUT InfiniStreamNG and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.