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NETSCOUT InfiniStreamNG vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
73rd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
NETSCOUT InfiniStreamNG0.5%
Other97.9%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's an easy product to set up."
"We use it for monitoring whenever we update a new circuit or site."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"We are attracting customers in good sized numbers as we advertise and market this solution."
"The most valuable features are speed and cost."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"The historical timeline feature is what I appreciate most about ThousandEyes because when people report that something occurs at a specific time of day, I can set up a test and capture the issue in action."
"Overall, I would rate ThousandEyes nine out of ten."
"The solution is very easy to use."
"ThousandEyes has provided my organization with invaluable network visibility and insights and incredible ease of use."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"It's fairly easy to set up."
"ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it."
"For me, all the features are great and make ThousandEyes stand out among other observability products."
 

Cons

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"Sometimes, we can't access it."
"The NetFlow Collectors could handle more flows per minute."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"It's not able to communicate with our probes."
"The solution is not great, but it is not bad."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"I would like the product to offer more agility."
"It's an expensive solution."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"I think the pricing, setup cost, and licensing for ThousandEyes are too costly."
"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."
"The guest portal is hard to use."
 

Pricing and Cost Advice

"I would like it to be more scalable with less spend."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"This product could be cheaper."
"The price is a little high."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Construction Company
13%
Financial Services Firm
11%
Outsourcing Company
8%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. ThousandEyes and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.