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KerioControl vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
KerioControl delivered significant financial benefits through bandwidth optimization, VPN efficiency, and reduced support, maintenance, and security expenses.
Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
 

Customer Service

Sentiment score
5.3
KerioControl support receives mixed reviews, with some praise but many report slow responses and reliance on online communities.
Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
I have never needed to contact customer support as the product is easy to use.
Product manger at Asbis Mediteranean
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
 

Scalability Issues

Sentiment score
6.7
KerioControl suits small to medium businesses but faces scalability issues in larger enterprises, requiring hardware upgrades for increased capacity.
Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
Product manger at Asbis Mediteranean
 

Stability Issues

Sentiment score
7.2
KerioControl is stable and reliable, with minor hardware or update challenges, and performs well according to user assessments.
Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
 

Room For Improvement

KerioControl requires improvements in VPN, user interface, support, security, performance, and customization features for large networks.
Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
 

Setup Cost

KerioControl offers affordable pricing with complex licensing, appreciated features, but high annual fees can be challenging for small offices.
Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
The price for the product is rated as ten out of ten.
Product manger at Asbis Mediteranean
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
 

Valuable Features

KerioControl provides user-friendly navigation, robust security features, VPN support, and efficient network management with positive feedback on ease of use.
Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
Product manger at Asbis Mediteranean
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on.
Managing Consultant at Affordable IT
 

Categories and Ranking

KerioControl
Ranking in Unified Threat Management (UTM)
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Firewalls (27th), Intrusion Detection and Prevention Software (IDPS) (13th)
Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Unified Threat Management (UTM) category, the mindshare of KerioControl is 4.3%, up from 3.2% compared to the previous year. The mindshare of Sophos Cyberoam UTM is 3.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
KerioControl4.3%
Sophos Cyberoam UTM3.3%
Other92.4%
Unified Threat Management (UTM)
 

Featured Reviews

Constantnos Achilleos - PeerSpot reviewer
Product manger at Asbis Mediteranean
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
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Top Industries

By visitors reading reviews
Construction Company
12%
Computer Software Company
11%
Comms Service Provider
11%
Outsourcing Company
8%
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the product is rated as ten out of ten.
What needs improvement with KerioControl?
Regarding KerioControl's application awareness and control feature, I have not used it much.
What is your primary use case for KerioControl?
With KerioControl, we usually use them for site-to-site VPNs for most of our clients. With multiple offices, we use KerioControl as our solution.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
 

Overview

 

Sample Customers

Triton Technical, McDonald's
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about KerioControl vs. Sophos Cyberoam UTM and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.