No more typing reviews! Try our Samantha, our new voice AI agent.

Knowage vs SAP Crystal Reports comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Knowage
Ranking in Reporting
22nd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
BI (Business Intelligence) Tools (32nd)
SAP Crystal Reports
Ranking in Reporting
14th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Reporting category, the mindshare of Knowage is 2.0%, up from 1.0% compared to the previous year. The mindshare of SAP Crystal Reports is 2.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.4%
Knowage2.0%
Other95.6%
Reporting
 

Featured Reviews

AM
General Manager Information Technology & Enterprise Applications Manager at OXFORD HOLDING
Easy to customize, cross-platform capable, and very stable
The only challenge here is that it's a Java-based platform. It requires very high technical skills. When we come to the integration with the single sign-on facilities, that part is very challenging. In Power BI and other tools, it's very easy to integrate with active directory and single sign-on, and identity management is very easy in other business intelligence tools. However, when it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports. The solution could be cheaper.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Nice features available in SpagoBI compared with other open-source BI are Auditing, Collaborative BI, Query By Example, and User Profiling."
"The most valuable feature of SpagoBI is that it is open source and 100% free without limits."
"Unified interface, a lot of tools for BI, easy configuration, standalone SDK."
"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."
"It improves sales and products, which motivates employees."
"I am satisfied with the product in general given what the company invested in it, which was just our time."
"In terms of ROI, much better than any other solution when it offer full fledged features in open source, planned to have direct contact with SpagoBI for better support."
"We can easily do our own customizations."
"Over the years, SAP Crystal Reports has had a very positive impact and benefits; it's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases."
"Pixel-perfect formatting is extremely customizable."
"It is a pillar of our product to provide embedded reports so I would say it has been an essential part of our system."
"Using Crystal Reports means all this manual work is eliminated."
"The ROI depends on your use, and in the first implementation, it was very productive with sales increases and time reduction."
"We use SAP Crystal Reports for operational reporting."
"I find Crystal Reports very easy to use, even for a non-technical person."
"It is easy to get quick results, but also allows you to create more in-depth reports."
 

Cons

"We are not happy with the poor graphic user interface. It looks a bit old and sometimes it is not properly user friendly."
"As all software and especially the open-source ones have always something that can work better, in this case, SpagoBI is slightly difficult to implement."
"I faced difficulties when using the email feature and documentation was scant."
"The dashboard components could be better. They could do a lot more."
"Yes, using Mobile and Desktop Editions, we would sometimes need to restart the service."
"The support is very meager: We had to break our heads to figure out everything"
"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."
"When it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports."
"This was a good platform when it first came out but right now, it has become a complicated behemoth."
"It needs better support for child reports."
"The financing part needs improvement."
"It crashes the designer when the tool with no clear error messages."
"SAP Crystal Reports should provide better support for dynamic connectors."
"I had an issue where if I had the main application in one Window and a fly out menu on another monitor, it would crash."
"Customer service is terrible, if it wasn’t for the Google community there would not be any support at all."
"Charting capabilities are incomplete relative to competitors."
 

Pricing and Cost Advice

"Knowage is open-source, and an enterprise edition is also available."
"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."
"We pay fifteen hundred dollars as licensing fee."
"This product costs a lot of money."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"I feel that SAP Crystal Reports is a reasonably priced product."
"SAP Crystal Reports is a very expensive solution."
report
Use our free recommendation engine to learn which Reporting solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
 

Also Known As

SpagoBI
No data available
 

Overview

 

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Knowage vs. SAP Crystal Reports and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.