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Knowage vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Knowage
Ranking in Reporting
21st
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
BI (Business Intelligence) Tools (34th)
SAP Crystal Reports
Ranking in Reporting
14th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Reporting category, the mindshare of Knowage is 2.0%, up from 0.9% compared to the previous year. The mindshare of SAP Crystal Reports is 2.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.4%
Knowage2.0%
Other95.6%
Reporting
 

Featured Reviews

AM
Margin Assurance Analyst at a comms service provider with 1,001-5,000 employees
A stable open source suite for modern business analytics with a useful replication feature
It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers really appreciate the self-service BI functionalities."
"The embedding feature is great."
"It improves sales and products, which motivates employees."
"I am satisfied with the product in general given what the company invested in it, which was just our time."
"It's a great product. It has a lot more features than many other BI tools. You can get the most out of machine learning, the best connectivity to Python, and it cuts across enterprise sections."
"I would use SpagoBI if a company wants to use a free tool that has enough features."
"Nice features available in SpagoBI compared with other open-source BI are Auditing, Collaborative BI, Query By Example, and User Profiling."
"It's very easy to get the historical reports you need based on the business requirements and this helps our executives for taking decisions."
"It is a pillar of our product to provide embedded reports so I would say it has been an essential part of our system."
"Over the years, SAP Crystal Reports has had a very positive impact and benefits; it's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases."
"Crystal Reports has a great deal of flexibility in how you display your company data."
"It is an user-friendly solution."
"We have a tool to generate all reports for all internal customers, with different layouts for over 200 reports that change a lot, and it is very important to keep everything beautiful and organized."
"Crystal Reports is an excellent dedicated reporting tool, and I invested time into advanced training."
"Our ROI on Crystal Reports is well over 1000%, as we offer both training and consultancy solutions to our clients."
"If you want a full package of collecting, analyzing and presenting, then this is the package for you."
 

Cons

"Unfortunately, many interesting features do not work when you are using a custom database for storing the metadata."
"The only challenge here is that it's a Java-based platform. It requires very high technical skills."
"When it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports."
"The dashboard components could be better. They could do a lot more."
"I encountered a lot of issues when I tried to integrate the map in order to realize Intelligent Location Dashboards."
"Yes, using Mobile and Desktop Editions, we would sometimes need to restart the service."
"There are additional features such as Data Integration, Data Visualization, MobileBI, Cloud BI, Data enrichment and massaging should be implemented in the next release."
"We expected the community to be bigger than what it currently is."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"Customer support for SAP Crystal Reports is nonexistent."
"I had an issue where if I had the main application in one Window and a fly out menu on another monitor, it would crash."
"SAP Crystal Reports has some compatibility issues with third-party products."
"Crystal Reports makes too many assumptions, causing odd results, which can sometimes be corrected by altering the SQL or changing the links (providing you understand the link options)."
"Charts and Graphs are the only reason I don’t give the product a 10/10."
"I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges."
"I would like to be able to summarize formulas."
 

Pricing and Cost Advice

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."
"Knowage is open-source, and an enterprise edition is also available."
"I feel that SAP Crystal Reports is a reasonably priced product."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"This product costs a lot of money."
"We pay fifteen hundred dollars as licensing fee."
"SAP Crystal Reports is a very expensive solution."
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Top Industries

By visitors reading reviews
Construction Company
25%
Manufacturing Company
7%
University
7%
Marketing Services Firm
7%
Financial Services Firm
16%
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

Ask a question
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What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
 

Also Known As

SpagoBI
No data available
 

Overview

 

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Knowage vs. SAP Crystal Reports and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.