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SAP Crystal Reports pros and cons

Vendor: SAP
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SAP Crystal Reports is easy to use, even for non-technical users.
SAP Crystal Reports offers a plethora of features, many available earlier than previous versions.
SAP Crystal Reports is extensively used for generating general reports and incorporating images.
SAP Crystal Reports is used for operational reporting, providing the best overall environment for data management and layout.
SAP Crystal Reports' dynamic parameters enhance customization and flexibility in reports, adjusting parameters based on client needs.

CONS

There could be improvements in analytics capabilities.
Users desire simpler systems for visualizations that do not require specialized skills or coding.
Compatibility issues exist with third-party products.
Improvement is needed in the financing aspect.
Better support for dynamic connectors is suggested.
 

SAP Crystal Reports Pros review quotes

Patryk Golabek - PeerSpot reviewer
Sep 21, 2020
The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report.
MVD Prasad - PeerSpot reviewer
Jan 9, 2024
SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs.
reviewer2256327 - PeerSpot reviewer
Aug 11, 2023
The most valuable feature of the solution is that it is a fantastic way of generating reports.
Learn what your peers think about SAP Crystal Reports. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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reviewer1397571 - PeerSpot reviewer
Aug 16, 2020
I find Crystal Reports very easy to use, even for a non-technical person.
Alain Vanhaeght - PeerSpot reviewer
Feb 13, 2024
We use SAP Crystal Reports for operational reporting.
MUHAMMAD_IMRAN - PeerSpot reviewer
Jul 17, 2025
The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.
GhulamMustafa - PeerSpot reviewer
Jun 20, 2024
The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion.
MohammadShafiullah - PeerSpot reviewer
Jul 7, 2023
The initial setup of the solution is pretty easy.
NR
Nov 3, 2023
It is an user-friendly solution.
 

SAP Crystal Reports Cons review quotes

Patryk Golabek - PeerSpot reviewer
Sep 21, 2020
A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code.
MVD Prasad - PeerSpot reviewer
Jan 9, 2024
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.
reviewer2256327 - PeerSpot reviewer
Aug 11, 2023
SAP Crystal Reports has some compatibility issues with third-party products.
Learn what your peers think about SAP Crystal Reports. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
reviewer1397571 - PeerSpot reviewer
Aug 16, 2020
There could be improvements made to the analytics capabilities.
Alain Vanhaeght - PeerSpot reviewer
Feb 13, 2024
SAP Crystal Reports should provide better support for dynamic connectors.
MUHAMMAD_IMRAN - PeerSpot reviewer
Jul 17, 2025
I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges.
GhulamMustafa - PeerSpot reviewer
Jun 20, 2024
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports.
MohammadShafiullah - PeerSpot reviewer
Jul 7, 2023
If at all possible, a little bit of improvement on the analytical side is needed.
NR
Nov 3, 2023
The financing part needs improvement.