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SAP Crystal Reports vs Yellowfin comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Crystal Reports
Ranking in Reporting
14th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
Yellowfin
Ranking in Reporting
24th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (35th), Data Visualization (22nd), Embedded BI (16th)
 

Mindshare comparison

As of September 2026, in the Reporting category, the mindshare of SAP Crystal Reports is 2.4%, down from 2.7% compared to the previous year. The mindshare of Yellowfin is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.4%
Yellowfin1.7%
Other95.9%
Reporting
 

Featured Reviews

Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.
AC
‎IS Executive at SAINS
It is a central source of up-to-date data and information, but needs more charting capabilities
Management information Reporting Statistics Data analysis It reduces sending copies of different report/spreadsheet versions over email, which makes it difficult to access the right report. It is also able to create information dashboards for various users' throughout.  All management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a tool to generate all reports for all internal customers, with different layouts for over 200 reports that change a lot, and it is very important to keep everything beautiful and organized."
"I value it's ability to satisfy most demanding reporting requirements with ease."
"Users have learned to write their own reports, reducing the load on our IT department."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"Our ROI on Crystal Reports is well over 1000%, as we offer both training and consultancy solutions to our clients."
"Pixel-perfect formatting is extremely customizable."
"Enterprise is simply the best report delivery product on the market."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"It is a central source of up-to-date data and information."
"Yellowfin doesn’t try to do everything – it is a BI presentation and communication tool, and it does it brilliantly."
"It is able to create information dashboards for various users' throughout."
"It reduces time to reproduce reports, provides easy access to organisational data, and has the ability to generate a wide range of reports and analysis."
 

Cons

"From our experience with it, we would like the ability to change reports en masse in case of backend changes."
"The functionality is not evolving much over newer releases."
"Customer support for SAP Crystal Reports is nonexistent."
"In my experience, the level of technical support is not good."
"Customer service is terrible, if it wasn’t for the Google community there would not be any support at all."
"All the options - These same options that allow Crystal Reports to be so customizable and really achieve the report your customers desire can be a burden."
"The financing part needs improvement."
"Customer support is spotty at best, and when they do get involved it has to be according to the support person's schedule."
"The first release was a bit buggy, but they seem to have gotten on top of that very quickly."
"It needs more presentation/charting capabilities and integration with GIS."
 

Pricing and Cost Advice

"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"This product costs a lot of money."
"We pay fifteen hundred dollars as licensing fee."
"I feel that SAP Crystal Reports is a reasonably priced product."
"SAP Crystal Reports is a very expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
11%
Construction Company
10%
Manufacturing Company
8%
Construction Company
18%
Educational Organization
10%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
No data available
 

Questions from the Community

What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
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Overview

 

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
NCS, Universitat Konstanz, AT&T, PG&E, SingTel, InternetStores
Find out what your peers are saying about SAP Crystal Reports vs. Yellowfin and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.