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KnowBe4 vs SecurityCoach comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SecurityCoach
Ranking in Security Awareness Training
8th
Average Rating
9.0
Reviews Sentiment
2.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Awareness Training category, the mindshare of KnowBe4 is 13.7%, down from 28.7% compared to the previous year. The mindshare of SecurityCoach is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
KnowBe413.7%
SecurityCoach0.7%
Other85.6%
Security Awareness Training
 

Featured Reviews

Amran Hossain - PeerSpot reviewer
Senior Software Engineering Manager at Field Nation
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.
Rivka Alexander - PeerSpot reviewer
Content Specialist at PeerSpot
Improved Security Awareness Enhances Organizational Learning and Reduces Phishing Incidents
Regarding analytics and dashboard functionality, it was somewhat beneficial. It provides insight into campaign metrics, showing numbers of people who were phished, clicked on links, or avoided phishing attempts. However, it doesn't provide a complete picture of insights. When running campaigns, I had to download the data from SecurityCoach and present it manually in dashboards through Power BI or Excel sheets. The data analysis and reporting aspects could be improved to provide better insights. We encountered an issue during a phishing campaign where there was downtime from SecurityCoach's end, which delayed our scheduled campaign. After contacting technical support, we learned about their status page where we could check scheduled downtimes, bug fixes, and patches. They helped us proceed with our phishing campaign once the solution was operational. The modules tested were good, though they could add advanced features. The main area for improvement remains the dashboarding capabilities. Apart from that, there aren't significant areas requiring improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very well priced and very affordable."
"Their support is very quick and informative, deserving a rating of 10."
"Most valuable for me are the interactiveness and format of KnowBe4; it has a realistic format—for example, when I'm taking the phishing simulations, the modules give me examples of the real phishing types that might be in my mailbox and how to deal with them."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"We brought our risk score down from about 20 to 15, and now instead of clicking on a link, end users call our IT departments or help desk if they are not sure of a link, which is actually very helpful."
"The main advantages are the user-friendly UI and its overall ease of use."
"KnowBe4 has a lot of high-quality content, and their interface is very user-friendly."
"The benefits I have seen from using KnowBe4 include that many people are now cautious."
"SecurityCoach is designed to teach from scratch, making learning an easy and fun experience for everyone, and it helped us reduce our phishing numbers and incidents as people became more aware of security incidents and their security responsibilities."
 

Cons

"I would like to see Novo4 expand to other channels outside of emails to things such as text messages."
"A lot of their training is designed for people who are almost entirely computer illiterate, which is fine because you want to be comprehensive in your cybersecurity training, but much of the content they have might not be required, and that might cause frustration, especially when you're trying to implement a cybersecurity program where you're training your entire workforce."
"Some courses have the same type of content, the same type of page. But not too much, I think some repeated content exists in multiple courses in KnowBe4."
"In terms of improvement, we would appreciate having the attachments or more details on the raw messages used in the PhishER site, as sometimes it can be a bit buggy."
"As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"It could be more localized for Ukrainian users."
"The training program is very interactive, but sometimes it is hard to follow the process, particularly the steps."
"When running campaigns, I had to download the data from SecurityCoach and present it manually in dashboards through Power BI or Excel sheets."
 

Pricing and Cost Advice

"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
"I rate the product pricing as four out of ten."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"It's about five dollars a seat per month."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Construction Company
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
What is your primary use case for KnowBe4?
We use KnowBe4 as a training platform where we have many training videos to watch and complete quizzes for my organization.
What is your experience regarding pricing and costs for SecurityCoach?
In both organizations, which had around 1,000 employees each, we had licenses for approximately 1,000 employees. One organization acquired them from their parent company and the other acquired from...
What needs improvement with SecurityCoach?
Regarding analytics and dashboard functionality, it was somewhat beneficial. It provides insight into campaign metrics, showing numbers of people who were phished, clicked on links, or avoided phis...
What is your primary use case for SecurityCoach?
I was mainly doing the awareness training and awareness module of SecurityCoach. I have used it twice in two companies for a longer period of time. I was the lead to get the tool deployed in the or...
 

Comparisons

No data available
 

Overview

 

Sample Customers

West Aurora Public School District 129
Information Not Available
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: April 2026.
893,221 professionals have used our research since 2012.