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Lakeside SysTrack vs Liquidware Stratusphere UX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lakeside SysTrack
Ranking in Digital Experience Monitoring (DEM)
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Liquidware Stratusphere UX
Ranking in Digital Experience Monitoring (DEM)
16th
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Lakeside SysTrack is 6.3%, down from 11.9% compared to the previous year. The mindshare of Liquidware Stratusphere UX is 3.5%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
SysTrack6.3%
Liquidware Stratusphere UX3.5%
Other90.2%
Digital Experience Monitoring (DEM)
 

Featured Reviews

SumitKumar18 - PeerSpot reviewer
Senior SME at Microland Limited
Real-time monitoring and dashboards with cost-saving licensing
SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.
Manjit Chakravarty - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees
Good performance monitoring, stable, and scalable
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the huge amount of information that you can get from the infrastructure."
"SysTrack provides unique, real-time data."
"When a user calls in and says that they are having slowness issues, this tool has the capability to show exactly where the performance issue is. The Resolve feature that they have is very good. It is one of the main features. They are doing a pretty good job with the Resolve feature in terms of showing endpoint performance on various factors."
"It is a very powerful tool that will make your life easier."
"SysTrack saves significant time for our personnel by reducing the ticket handling time by approximately seventy percent."
"When you search for a machine or a user, the way we get the information is very helpful. The GUI provides us with all the information about that machine that a user is accessing. It tells us about the CPU, memory, etc. The GUI and the details provided are very helpful."
"It is a stable product. I would rate its stability a nine out of ten."
"SysTrack monitors user experience and represents it in the form of a composite score. The scores are placed on a timeline, so you can see how it has gotten better or worse compared to two weeks ago. It gives you a score at the personal, unit, and organizational levels. For example, the score for my entire organization in SysTrack is 77. It's also effective for monitoring user experience and resources in a VDI environment."
"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."
"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want."
"Performance monitoring is a valuable feature."
"Stratusphere is a highly scalable solution appropriate for small businesses and large organizations."
 

Cons

"Lacks flexibility with regard to licensing."
"The interface needs to be improved because it looks ancient. If you have been working in IT for a long time, over 20 years, you might remember products from the start of your career that look almost identical to the way SysTrack looks now. The user interface is not user-friendly. When you first see the solution, it overwhelms you with everything. It's not easy to use, and it's not that intuitive."
"A remote assistance tool is missing in SysTrack, and it could also be enhanced with the additional capabilities of creating customized self-healing sensors."
"SysTrack isn't stable enough. There are too many upgrades, and not all versions are stable."
"When I create a dashboard for a computer-based GPO or user-based GPO, I get details of all the GPOs, but the feature that we found missing is that SysTrack doesn't state how many seconds were required to apply a GPO. It doesn't tell us how many nanoseconds, seconds, or minutes it is taking to process or apply a GPO on a machine. This feature is not there. When there are major issues, if we have the processing time in place, it will help us to identify whether it could be an issue with the domain controller or something else. It would give us a clear understanding to engage other teams for resolving the issue."
"If I have my system running, and I'm changing my hardware in the VDI environment, I want to choose a date and see the difference before and after the event."
"Certain features haven't been tested sufficiently and don't work well."
"SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."
"The dashboard is pretty lackluster compared to its competitors."
"The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."
"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high."
"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."
 

Pricing and Cost Advice

"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."
"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."
"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."
"It is somewhat expensive."
"I would rate the solution's pricing a six out of ten."
"The price varies depending on our model type and the number of users or devices."
"The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
13%
Insurance Company
6%
Computer Software Company
6%
Healthcare Company
12%
Manufacturing Company
8%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SysTrack?
SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.
What needs improvement with SysTrack?
SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine'...
What is your primary use case for SysTrack?
SysTrack is a digital employee experience platform that we have deployed in our infrastructure without any customized requirements from the client side. Clients seek to reduce the number of service...
Ask a question
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Overview

 

Sample Customers

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada
U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
Find out what your peers are saying about Lakeside SysTrack vs. Liquidware Stratusphere UX and other solutions. Updated: September 2026.
919,894 professionals have used our research since 2012.