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Catchpoint vs Liquidware Stratusphere UX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Digital Experience Monitoring (DEM)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Network Monitoring Software (57th), Cloud Monitoring Software (31st)
Liquidware Stratusphere UX
Ranking in Digital Experience Monitoring (DEM)
10th
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 3.2%, up from 2.3% compared to the previous year. The mindshare of Liquidware Stratusphere UX is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Liquidware Stratusphere UX2.6%
Catchpoint3.2%
Other94.2%
Digital Experience Monitoring (DEM)
 

Featured Reviews

Henry Mike - PeerSpot reviewer
Senior Network Engineer at AT&T
Monitoring has delivered proactive issue detection and improves user experience across our apps
The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.
Manjit Chakravarty - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees
Good performance monitoring, stable, and scalable
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"Catchpoint provides a great amount of information."
"Catchpoint has impacted my organization positively by providing a positive return on investment on proactive monitoring capabilities, adaptability, and being seen as a long-term solution regardless of changes made to the monitored environment."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint has positively impacted my organization because it has been a great tool due to reduced downtime and faster incident resolution, improved user experience and retention, and cost saving through performance optimization."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want."
"Performance monitoring is a valuable feature."
"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."
 

Cons

"Catchpoint can be improved by focusing solely on network monitoring."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"Catchpoint is a very reliable tool, but for the less tech-savvy, this tool might not be very user-friendly to them, so it has a bit of a learning curve."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"Sometimes it is difficult to investigate a single failed test run."
"The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."
"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high."
"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."
 

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing is comparable to the last tool we were using."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."
"The price varies depending on our model type and the number of users or devices."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Retailer
12%
Real Estate/Law Firm
8%
Comms Service Provider
8%
Educational Organization
14%
Healthcare Company
10%
Insurance Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise12
No data available
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
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Overview

 

Sample Customers

Information Not Available
U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
Find out what your peers are saying about Catchpoint vs. Liquidware Stratusphere UX and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.