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Catchpoint vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
38th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Network Monitoring Software (60th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (12th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
349
Ranking in other categories
Log Management (11th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (3rd)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Dynatrace is 10.2%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint's customer service and support are valuable."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint provides a great amount of information."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"Synthetic Web Monitoring allows us to automatically react to any issues regarding site reliability."
"Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
"It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective."
"Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value."
"I'm also involved on the practical side, putting in all the automation, that automation platform. To have a tool like Dynatrace, where I don't have to work out for hours how to configure and set up alerts and monitoring - especially in a solution that is not completed yet - it's not only a major time-saver, but I know going forward that it will be able to learn how the system operates. Day one, we're getting all of that stuff for free, out-of-the-box."
"We have been using it to find bugs in our production environment."
"Dynatrace alerts are based on deviations from the reference metrics which are constantly collected."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
 

Cons

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Catchpoint can be improved by focusing solely on network monitoring."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The product could be faster and lighter, especially the rich client which uses many resources."
"Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"Under heavyweight, Dynatrace becomes slower when listing PurePaths."
"Documentation is slightly in error as far as directory set ups and guidance. We came to our own solution for distributing the disk loads."
"A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more.​"
"Our annual costs were about the same for both AppDynamics and Dynatrace."
"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."
"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
"I think that the price is reasonable."
"Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Retailer
15%
Real Estate/Law Firm
11%
Computer Software Company
8%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Catchpoint vs. Dynatrace and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.