Catchpoint vs IBM SevOne Network Performance Management (NPM) comparison

Catchpoint and IBM are both solutions in the Network Monitoring Software category. Catchpoint is ranked #62 with an average rating of 8.0, while IBM is ranked #42 with an average rating of 7.5. Catchpoint holds a 0.5% mindshare in NMS, compared to IBM’s 1.0% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,967 Views
826 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

3,796 Views
1,974 Comparison Views

96% willing to recommend

Catchpoint

IBM SevOne Network Performa...

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and IBM SevOne Network Performance Management are competing products in network performance monitoring. IBM SevOne has the upper hand due to its robust features and advanced analytics capabilities.

Features: Catchpoint offers real-time monitoring, user-friendly dashboards, and intuitive features that enhance visibility and response times. IBM SevOne Network Performance Management provides advanced data analysis capabilities, scalable architecture supporting large network infrastructures, and comprehensive integration assistance.

Room for Improvement: Catchpoint could enhance its data analysis depth, expand support for larger infrastructures, and offer more integration options. IBM SevOne could focus on simplifying deployment processes, improving the user interface for less technical users, and offering more flexible pricing tiers.

Ease of Deployment and Customer Service: Catchpoint is noted for its straightforward deployment process and responsive customer service, appealing to various IT capabilities. IBM SevOne, while requiring significant resources for setup, offers ample support options including comprehensive integration assistance.

Pricing and ROI: Catchpoint is perceived as cost-effective, providing a good return on investment with its competitive pricing. IBM SevOne, although more expensive, is deemed worth the investment by users prioritizing expansive feature sets and in-depth analytics for robust network management.

To learn more, read our detailed Catchpoint vs. IBM SevOne Network Performance Management (NPM) Report (Updated: January 2026).

Buyer's Guide

Catchpoint vs. IBM SevOne Network Performance Management (NPM)

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

62nd

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), Digital Experience Monitoring (DEM) (12th)

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

42nd

Ranking in Cloud Monitoring Software

30th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (19th), IT Infrastructure Monitoring (40th), Log Management (44th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
IBM SevOne Network Performance Management (NPM)	1.0%
Catchpoint	0.5%
Other	98.5%

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

reviewer1543041

Network monitoring engineer at a tech vendor with 10,001+ employees

Provides consistent infrastructure monitoring with excellent usability and support

The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"During business hours, it has worked absolutely fine without any issues."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

More Catchpoint pros

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"The most valuable feature as of late has been the API integration with ServiceNow."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"The old user version was better, it was more user-friendly."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

More Catchpoint cons

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"The GUI: both the dashboard/user view and the admin tool."

"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"The reporting of NMS is good, but it could be better."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

"It is inexpensive compared to other monitoring tools."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"There are cheaper solutions available."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Retailer

12%

Real Estate/Law Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	45

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

See all answers

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

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Product Reports

Buyer's Guide

Catchpoint

January 2026

Download Catchpoint product report

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

January 2026

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

No data available

SevOne

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

Information Not Available

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

Catchpoint vs. IBM SevOne Network Performance Management (NPM)

January 2026

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