Catchpoint vs IBM SevOne Network Performance Management (NPM) comparison

Catchpoint and IBM are both solutions in the Network Monitoring Software category. Catchpoint is ranked #60 with an average rating of 8.0, while IBM is ranked #47 with an average rating of 7.5. Catchpoint holds a 0.4% mindshare in NMS, compared to IBM’s 1.0% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,492 Views
612 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

3,214 Views
1,768 Comparison Views

96% willing to recommend

Catchpoint

IBM SevOne Network Performa...

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and IBM SevOne Network Performance Management are competing products in network performance monitoring. IBM SevOne has the upper hand due to its robust features and advanced analytics capabilities.

Features: Catchpoint offers real-time monitoring, user-friendly dashboards, and intuitive features that enhance visibility and response times. IBM SevOne Network Performance Management provides advanced data analysis capabilities, scalable architecture supporting large network infrastructures, and comprehensive integration assistance.

Room for Improvement: Catchpoint could enhance its data analysis depth, expand support for larger infrastructures, and offer more integration options. IBM SevOne could focus on simplifying deployment processes, improving the user interface for less technical users, and offering more flexible pricing tiers.

Ease of Deployment and Customer Service: Catchpoint is noted for its straightforward deployment process and responsive customer service, appealing to various IT capabilities. IBM SevOne, while requiring significant resources for setup, offers ample support options including comprehensive integration assistance.

Pricing and ROI: Catchpoint is perceived as cost-effective, providing a good return on investment with its competitive pricing. IBM SevOne, although more expensive, is deemed worth the investment by users prioritizing expansive feature sets and in-depth analytics for robust network management.

To learn more, read our detailed Catchpoint vs. IBM SevOne Network Performance Management (NPM) Report (Updated: August 2025).

Buyer's Guide

Catchpoint vs. IBM SevOne Network Performance Management (NPM)

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

60th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), Digital Experience Monitoring (DEM) (12th)

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

47th

Ranking in Cloud Monitoring Software

30th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (20th), IT Infrastructure Monitoring (46th), Log Management (46th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint's customer service and support are valuable."

"The solution offers three different ways of slicing data to look for abnormalities."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

More Catchpoint pros

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"The monitoring of the network is very customizable. That is its unique feature."

"Scalability. I have never had to worry about how to handle really big environments."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"Catchpoint can be improved by focusing solely on network monitoring."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"The old user version was better, it was more user-friendly."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

More Catchpoint cons

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"The tool needs improvement in non-Cisco SD-WAN."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"The pricing has been fair."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"There are cheaper solutions available."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"Prices per license are not huge, but they exist."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Retailer

15%

Real Estate/Law Firm

11%

Computer Software Company

Manufacturing Company

14%

Financial Services Firm

14%

Computer Software Company

11%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

See all answers

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

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Compared 10% of the time

SolarWinds Pingdom vs Catchpoint

Compared 6% of the time

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Zabbix vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

SolarWinds Network Device Monitor vs IBM SevOne Network Performance Management (NPM)

Compared 7% of the time

DX Performance Management vs IBM SevOne Network Performance Management (NPM)

Compared 3% of the time

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Product Reports

Buyer's Guide

Catchpoint

August 2025

Download Catchpoint product report

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

August 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

No data available

SevOne

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

Information Not Available

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

Catchpoint vs. IBM SevOne Network Performance Management (NPM)

August 2025

Free Report: Catchpoint vs. IBM SevOne Network Performance Management (NPM)

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