Catchpoint vs Splunk Observability Cloud comparison

Catchpoint and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #38 with an average rating of 8.0, while Splunk is ranked #8 with an average rating of 8.4. Catchpoint holds a 0.7% mindshare in APM, compared to Splunk’s 2.2% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 96% of Splunk users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,967 Views
1,161 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 75 Splunk Observability Cloud reviews

7,605 Views
4,183 Comparison Views

96% willing to recommend

Catchpoint

Splunk Observability Cloud

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Executive SummaryUpdated on Dec 28, 2025

Catchpoint and Splunk Observability Cloud are leading contenders in digital monitoring, focusing on performance management and observability. Splunk Observability Cloud stands out with a robust feature set, offering superior value despite higher costs.

Features: Catchpoint provides global monitoring coverage, real user monitoring, and detailed insights into end-user experiences. It emphasizes transaction monitors on APIs and UI, has a well-designed UI, and offers external tool integration. Splunk Observability Cloud delivers real-time analytics, integrates seamlessly across various data sources, and features advanced analytics. Its dashboard creation, real-time alerts, and custom metrics provide versatility and comprehensive monitoring capabilities.

Room for Improvement: Catchpoint could enhance its API monitoring and session monitoring features. The UI, while functional, may benefit from additional customization options and faster response times in some scenarios. Splunk Observability Cloud could improve its licensing model to be more flexible and easier to understand. The deployment of customizations could be streamlined, and the learning curve for full platform utilization reduced, making it more accessible to less technical users.

Ease of Deployment and Customer Service: Splunk Observability Cloud offers streamlined deployment with extensive support and documentation, simplifying onboarding. Catchpoint offers straightforward deployment with strong customer service, known for responsive support and effective training, making it ideal for fast implementation.

Pricing and ROI: Catchpoint provides competitive pricing, offering immediate cost benefits for those after focused features. Splunk Observability Cloud, despite higher initial costs, brings significant ROI over time via a powerful data integration framework and comprehensive analytics. Catchpoint's low setup cost offers a quicker ROI in targeted deployments, whereas Splunk's extensive capabilities justify the investment for businesses requiring a robust data analysis framework.

To learn more, read our detailed Catchpoint vs. Splunk Observability Cloud Report (Updated: January 2026).

Buyer's Guide

Catchpoint vs. Splunk Observability Cloud

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

38th

Ranking in Network Monitoring Software

62nd

Ranking in Cloud Monitoring Software

31st

Ranking in Digital Experience Monitoring (DEM)

12th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

8th

Ranking in Network Monitoring Software

6th

Ranking in Cloud Monitoring Software

6th

Ranking in Digital Experience Monitoring (DEM)

2nd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (7th), Container Management (6th)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.7%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.2%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	2.2%
Catchpoint	0.7%
Other	97.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Dhananjay Dileep

Senior Software Engineer at a consultancy with 10,001+ employees

Unified monitoring has improved end-to-end visibility and reduced detection time across apps

When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load. Additionally, it throws random errors; for example, when we try to save one detector, it might throw some random error which is not even related, with something else being wrong, not that particular error, but the underlying root cause might be different. Sometimes the error is just "some problem occurred," and we are not able to point out what the real cause is. This mainly happens when we have too many detectors or too many alerts in place rather than a standard number. One more thing is in the alert rules; if we have a main general alert, and instead of creating a new detector, we are adding a new rule under one detector, when the number of rules also increases, such as when we have 10 or 15 rules under one generic detector, that again creates the same kind of problem, taking some time to save that particular newly added rule, and it might not save at times, just keeps on spinning. Those are the two drawbacks which I spotted recently; other than that, everything looks perfect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The solution offers three different ways of slicing data to look for abnormalities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint's customer service and support are valuable."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

More Catchpoint pros

"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."

"Splunk Observability Cloud has proven to be beneficial for our organization, helping improve operational performance and company resilience while reducing the costs of unplanned digital downtime."

"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."

"I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability."

"The solution is stable and reliable."

"The maintenance of Splunk Observability Cloud is very easy; it's manageable."

"What I appreciate most about Splunk Observability Cloud is the correlation feature, specifically the ease of correlating logs and issues to those traces to see where within the path of the business function is failing."

"Splunk Real User Monitoring (RUM) has one great advantage in that if they have SAP users, they can monitor their SAP applications."

More Splunk Observability Cloud pros

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"Catchpoint can be improved by focusing solely on network monitoring."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"The old user version was better, it was more user-friendly."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

More Catchpoint cons

"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."

"The UI of Splunk Observability Cloud is one of the major issues; it's old and has been there for more than 10 years, acquired by other applications from other companies. It's time to reinvent how the UI is going to work with the AI modules and integrations, making it softer and cleaner."

"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."

"Integrating some third-party add-ons can be challenging, involving many implementation and configuration steps."

"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."

"They need more EDR functionalities."

"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."

"It does not have a user-friendly interface and it is difficult to use."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

"The solution's pricing is costly."

"Splunk has been fairly expensive, but it has been predictable."

"The product is a bit expensive considering the competition but the company may negotiate the price."

"It is expensive."

"Splunk Observability Cloud is expensive."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"The pricing is reasonable."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Retailer

12%

Real Estate/Law Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	47

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

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Compared 10% of the time

New Relic vs Catchpoint

Compared 7% of the time

IBM SevOne Network Performance Management (NPM) vs Catchpoint

Compared 5% of the time

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Compared 3% of the time

Avantra vs Splunk Observability Cloud

Compared 2% of the time

Observe vs Splunk Observability Cloud

Compared 2% of the time

Cribl vs Splunk Observability Cloud

Compared 2% of the time

Honeycomb Enterprise vs Splunk Observability Cloud

Compared 2% of the time

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Product Reports

Buyer's Guide

Catchpoint

January 2026

Download Catchpoint product report

Buyer's Guide

Splunk Observability Cloud

January 2026

Download Splunk Observability Cloud product report

Also Known As

No data available

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Information Not Available

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

Catchpoint vs. Splunk Observability Cloud

January 2026

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