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Catchpoint vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
40th
Ranking in Network Monitoring Software
57th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Digital Experience Monitoring (DEM) (9th)
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Network Monitoring Software
3rd
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (8th)
 

Mindshare comparison

As of May 2025, in the Cloud Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.5% compared to the previous year. The mindshare of Datadog is 10.2%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"During business hours, it has worked absolutely fine without any issues."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The solution offers three different ways of slicing data to look for abnormalities."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint's customer service and support are valuable."
"Catchpoint provides a great amount of information."
"The initial setup was straightforward from my own experience, helping integrate within the application and service levels."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"We enjoy the multistep API tests."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"The many dozens of integrations that the solution brings out of the box are excellent."
"The logging in general is one of my favorite features."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."
 

Cons

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"Catchpoint can be improved by focusing solely on network monitoring."
"The old user version was better, it was more user-friendly."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"One area where I was really looking for improvement was the CSPM product line. I had really wanted to have team-level visibility for findings, since the team managing the resources has much more context and ability to resolve the issue, as the service owner. However, this has been added to the announcement in a recent keynote."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"We need to learn more about the session reply feature inside of DD."
"It seems that admin cost control granularity is an afterthought."
"Another issue that I have is with the search syntax, it could be simpler and it feels like there are too many ways to do the same things."
"In some cases the screenshots don't match the text as updates are made."
"There is occasional UI slowness and bugs."
"There are some areas on log filtering screens where the user interface can take some getting used to."
 

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing varies based on services and licensing models."
"The solution's pricing is comparable to the last tool we were using."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"The price is better than some competing products."
"Our licensing fees are paid on a monthly basis."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"It has a module-based pricing model."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Pricing seemed easy until the bill came in and some things were not accounted for."
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Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
16%
Retailer
7%
Computer Software Company
6%
Educational Organization
27%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about Catchpoint vs. Datadog and other solutions. Updated: May 2025.
851,604 professionals have used our research since 2012.