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Liquidware Stratusphere UX vs Nexthink comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liquidware Stratusphere UX
Ranking in Digital Experience Monitoring (DEM)
8th
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Nexthink
Ranking in Digital Experience Monitoring (DEM)
1st
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Liquidware Stratusphere UX is 2.7%, down from 3.2% compared to the previous year. The mindshare of Nexthink is 19.2%, down from 27.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Market Share Distribution
ProductMarket Share (%)
Nexthink19.2%
Liquidware Stratusphere UX2.7%
Other78.1%
Digital Experience Monitoring (DEM)
 

Featured Reviews

Manjit Chakravarty - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees
Good performance monitoring, stable, and scalable
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.
Makarand-Shrikhande - PeerSpot reviewer
Sr. Architect at LTI - Larsen & Toubro Infotech
Real-time monitoring enhances proactive issue identification and boosts productivity
The most valuable feature of Nexthink is its proactive issue identification, which is part of its unique selling proposition. It includes ITSM processes by identifying and resolving issues, thereby improving user experience and productivity enhancements. Real-time analytics is also effective as it involves real-time monitoring for proactive issue identification. Self-healing capabilities within the tool further enhance its value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want."
"Performance monitoring is a valuable feature."
"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."
"In the past two years, the biggest benefit is that we have been able to identify 57,000-plus defects. These are possible tickets that we are preventing by using Nexthink."
"It is a very stable product with regular security and feature updates."
"Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days."
"All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions."
"The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."
"This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines."
"I would rate the solution's stability a nine out of ten."
"The solution's most valuable features are its cloud capabilities, particularly the dashboards and metrics."
 

Cons

"The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."
"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."
"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high."
"It lacks support for IoT and most network equipment."
"There could be a streamlined NQL and SQL query functionality, as it can be complex. An easier way to modify queries would be beneficial for the product."
"It would be good to have a more controlled way to access their cloud environment."
"The stability of this solution could be greatly improved to avoid performance issues."
"There could be improvements in monitoring user sentiments."
"We have provided them feedback on a few changes we would like to see with how alerting can work. Rather than have somebody looking at the network, if network utilization goes above a certain point, it would be helpful if the solution issued an alert to the right people."
"They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased."
"Nexthink could have better integration with ITSM tools - at the moment, they only integrate with ServiceNow, so adding other tools, like HP SMAX, would be very useful."
 

Pricing and Cost Advice

"The price varies depending on our model type and the number of users or devices."
"The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Educational Organization
12%
Healthcare Company
10%
Insurance Company
9%
Financial Services Firm
15%
Healthcare Company
13%
Manufacturing Company
12%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise19
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Nexthink?
Pricing is competitive, and the licensing model is straightforward. It is a per-device licensing model charged on a monthly subscription basis.
What needs improvement with Nexthink?
There could be improvements in monitoring user sentiments. Currently, user sentiment is not being monitored, meaning if a user faces multiple issues, their sentiments cannot be captured through the...
What is your primary use case for Nexthink?
I mainly use Nexthink for end-user device monitoring, which includes desktops, laptops, or any virtual devices, focusing predominantly on virtual desktops. The agent is deployed on these devices to...
 

Overview

 

Sample Customers

U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
https://www.nexthink.com/custo...
Find out what your peers are saying about Liquidware Stratusphere UX vs. Nexthink and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.